LoveStream Reviews 

734
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 537 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently note that the photo booth equipment is extremely easy to set up and operate, while also praising the wonderful customization options and helpful guidance that perfectly match party themes. Reviewers frequently applaud the responsive customer service team for providing quick assistance and warm support whenever questions arise during event planning. Some reviewers were not happy with missing or malfunctioning equipment that caused unexpected stress during their special celebrations. A few people also mentioned experiencing difficulties reaching customer support when attempting to resolve urgent technical problems quickly.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting that equipment setup, operation, and return... See more

Product

Customers consistently note positive experiences with product, highlighting that the equipment is easy to set... See more

Service

Consumers find service to be positive, highlighting how everything from the initial inquiry to technical... See more

Customer service

Customers had positive experiences with customer service, often highlighting quick responses and helpful... See more

Staff

People report positive experiences with staff, highlighting that everyone is incredibly friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Love Stream Photo Booth was amazing. All of the wedding guests enjoyed it so much. From ordering to sending back it was so simple and incredibly user friendly. My niece and her husband loved looki... See more

Company replied

Rated 5 out of 5 stars

This was the second 60-year high school reunion at which I opted to rent Lovestream’s digital photographic equipment, including the ring light. Both experiences were great. The equipment arrived in p... See more

Company replied

Rated 5 out of 5 stars

This a literal last minute addition to our daughter's reception since we were discouraged to have due to space concerns. We realized it would be tight, but doable 2 days before. The LoveStream staff... See more

Company replied

Rated 5 out of 5 stars

The equipment came a few days before our event and was easy to assemble together. When we did run into issues we were able to text the help number and they jumped on a FaceTime right away and helped u... See more

Company replied


Company details

  1. Event Technology Service

Written by the company

LoveStream delivers unique guest experiences using cutting-edge technology, for every event, nationwide. We offer both photo booth rentals and live streaming. The Booth by LoveStream adds a fun, interactive element to any event, helping guests create and capture memories they'll cherish forever. LoveStream enables hosts to share their incredible events with guests anywhere in the world with one-click access. Whether you're planning a wedding, birthday party or corporate event, LoveStream combines innovation and creativity to ensure your celebration is inclusive, engaging and unforgettable.

Our shipping promise

Guaranteed delivery for your event.

Free 2-day shipping included with every package. If there are any delays, we will ship you another photo booth - free of charge! If it still doesn't arrive in time for your event, you will receive a 100% refund. Guaranteed!

Contact info

4.8

Excellent

TrustScore 5 out of 5

734 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(734)

523 reviews in the last 12 months

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Rated 4 out of 5 stars

That Photo Booth was a huge hit at our…

That Photo Booth was a huge hit at our class reunion. There was a line of people most of the time waiting to use it. I loved that we had multiple options for getting our photos, to include same day printing! We had a small issue getting everything to connect but there was a live person available to help and talked us right through it. I’ll definitely use them again.

October 2, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the fantastic review! We are so thrilled to hear that the photo booth was such a hit at your class reunion and that our live support team was able to quickly help get everything connected so the fun could keep going.

Rated 5 out of 5 stars

Highly recommended

We had such a great experience with Love Stream! Everything arrived as expected and was super easy to set up and use. The pictures turned out amazing, and it was definitely a hit at the party! It was such a fun addition, and I would absolutely use them again. Highly recommend!

October 3, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the amazing review! We are so thrilled to hear that the photo booth was such a hit at your party and that everything was easy to set up and fun to use.

Rated 4 out of 5 stars

Easy to work with

The Booth was very easy to set up, and I spoke with the CEO via video call and he was very personable and easy to work with. However, if you're doing black and white photos, I would definitely recommend special lighting to make sure the photos turn out clear as ours were black and white only, and came out grainy. But I do think the service was fair for the price.

September 7, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the review and for sharing your experience with us! We're glad to hear that set up was a breeze and that you enjoyed speaking with our team, and we really appreciate your helpful feedback regarding lighting for black and white photos!

Rated 5 out of 5 stars

The entire process with the Photo Booth…

The entire process with the Photo Booth is easy to set up, pick backgrounds and take photos. It was a huge hit at the wedding! Everyone enjoys taking family photos and the wedding party took photos which were goofy, which makes for great memories. Overall a great experience!

September 26, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the wonderful review! We are so thrilled to hear that the photo booth was such a hit at the wedding and that your guests had so much fun creating unforgettable memories together!

Rated 1 out of 5 stars

My wedding was this past weekend and we…

My wedding was this past weekend and we never even received the Photo Booth. They also kept telling us they were working on it but it never came. When we would try to call they wouldn’t answer. Was not impressed with this company. Very stressing and frustrating Friday and Saturday (my wedding day) day wondering if it will come in. Very disappointing and unprofessional. I wouldn’t recommend, find something you don’t have to worry about being here on time.

October 10, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Kelsey, congratulations on your wedding, and we’re truly sorry the booth wasn’t part of it. We know how stressful those days were, and we were stressed right there with you.

Your booth shipped on time and was scheduled to arrive Thursday, two days before your wedding. It was delayed in UPS’s network during the hurricane, and UPS ultimately lost it. We started working on it as soon as the delay showed up and stayed in touch with you through Friday and Saturday. On Friday we offered a full refund for the inconvenience, and when you asked us to keep trying, we did: we made more than a dozen calls to UPS, looked for other ways to get a box to you, and even tried to bring in a booth from another client nearby. When it was clear none of that would work in time, we refunded your order in full right away under our delivery guarantee. We also offered a full credit so your next event is on us.

We know none of that changes how the weekend felt, and we’re sorry we couldn’t get it there. That credit is yours whenever you’d like to use it, and if you’d like to talk anything through, please reach out to us directly. We’d be glad to hear from you.

— The Booth by LoveStream

Rated 5 out of 5 stars

The experience was great because the…

The experience was great because the person had a good pitch. Got to the point explain everything in a time of the manner.

October 3, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you for the fantastic feedback! We are so glad our team was able to explain everything clearly and efficiently, making the whole process quick and seamless for you.

Rated 5 out of 5 stars

Wonderful addition to our daughter’s wedding…

We rented the LoveStream Photo Booth for our daughter’s wedding, and it was a fantastic experience! It arrived on time, securely packaged, and was incredibly easy to set up and use. Everything worked perfectly, and our guests had so much fun capturing memories throughout the evening. The photo quality was excellent, and it was such a great addition to our celebration. We would absolutely recommend LoveStream to anyone looking for a fun, easy, and memorable addition to their special event!

September 5, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the wonderful review! We are so thrilled to hear that the photo booth was a hit at your daughter's wedding and that everything was easy to set up and fun for your guests to use.

Rated 5 out of 5 stars

Fantastic experience!!

What a great service. Got all the gear in time. The crew checked in several times during setup and also scheduled a video call to answer any questions I had. Super easy to use and great quality all around! Thanks for everything!!

September 11, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the fantastic review! We are so thrilled to hear that the gear arrived on time and that our video support made your experience so smooth and effortless from start to finish.

Rated 5 out of 5 stars

Book this photobooth!

The lovestream team was so helpful every step of the way. In the beginning, you get a video consult to make sure your needs align with the product. This is where the details can be ironed out for shipping, what you’ll need equipment wise, when you’ll need it and whatever else. This felt really cool because you’re talking with a real human, getting to ask all the questions you need to feel confident in the company. Then closer to your event, you get a questionnaire just making sure all the details are correct. When your Photo Booth ships, you get tracking numbers and a text from customer service. The photo booth was so easy to set up and so fun to use. Our guests were able to get a downloadable gif with their photo strip so it was fun to see all those uploaded to social media after our wedding. Shipping back was so easy- boxes and labels provided. This truly was such a breeze! I highly recommend this company. I felt like I was taken care of every step of the way. Every part of the consumers experience was so immaculately thought out.

October 3, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the detailed and thoughtful review! We are beyond thrilled to hear that you felt fully supported every step of the way, and it brings us so much joy knowing our photo booth helped make your wedding day so special!

Rated 5 out of 5 stars

was hesitant at first only because I’ve…

was hesitant at first only because I’ve never done a Photo Booth before , but I’m so glad I choose love stream at my birthday party! Everyone loved it and was the best way to capture pictures of everyone it was so much fun!

September 18, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the wonderful review! We are so thrilled that taking a chance on us for your birthday party paid off and that everyone had a blast taking photos and making memories together.

Rated 5 out of 5 stars

Easy process and great customer service

I liked how everything comes neatly packaged with a checklist of the contents. Also, there were videos that help with setup. I ran into an issue with connecting the printer. I called the help desk, and at first the representative was troubleshooting but still couldn’t figure out how to fix the issue. She then sent me a video link so that she could see the iPad in real time, and then she was able to walk me through connecting the iPad and the printer. The issue was related to the hotel’s WiFi. I appreciated the technician staying with me and doing everything necessary to fix the issue. Also plenty of photo paper and ink were included. Packing up and return shipping was also very simple.

August 1, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the fantastic review! We are so glad our clear package options and on-time delivery made your experience smooth and stress-free from start to finish.

Rated 5 out of 5 stars

Really happy with the booth

Really happy with the booth, came earlier as the mentioned, easy to install. A great experience foe me and all my guests! Totally recommend!!!

September 19, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Hearing that the booth arrived early and was a breeze to set up brings a huge smile to our faces! Thank you for the wonderful recommendation and for letting us be a part of such a fun time for you and your guests.

Rated 5 out of 5 stars

The PHOTOBOOTH arrived early and my…

The PHOTOBOOTH arrived early and my clients loved it! I really appreciate how they took the photo I sent for reference and made the board the same to match the theme. Great customer service when I called to ask about the WiFi. I’d definitely recommend!! It was fun and easy to use.

September 19, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for taking the time to share this! We are so glad to hear that the booth arrived early, setup was fun and easy, and that your clients absolutely loved it. It is fantastic to hear that our design team was able to match your reference photo to bring your theme's custom board to life, and that our phone support was right there to help with your Wi-Fi questions.
Thank you for the recommendation, and we look forward to helping you delight more clients at your future events!

Rated 5 out of 5 stars

I’d Give 6 Stars If I Could!

Everything from start to finish was perfect with LoveStream! The set up was so easy, their team made an incredible graphic for us, and their equipment is so easy to use. I had entered the wrong date for the event graphic and their customer service fixed it for me in 2 minutes! I will only use LoveStream any time I need a Photo Booth!

September 26, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the incredible review! We are so glad our team was able to fix that date update for you in a flash so your custom graphic turned out perfectly. Hearing that everything from setup to equipment use was flawless—and that LoveStream is now your go-to photobooth choice—means everything to us. We can't wait to work with you again!

Rated 5 out of 5 stars

Easy Peasy and Lots of Fun!

The photobooth was easy to assemble and use. Communication from the company was great, and it came with all necessary equipment. Pic quality wasn't the greatest, but at the price point and coming from an iPad, it was fine! We enjoyed our experience.

September 25, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the honest and thoughtful review! We're glad to hear that assembly was quick, communication was clear, and that the complete kit had everything you needed. We appreciate your grounded feedback regarding the picture quality—balancing high affordability and ease-of-use via iPad setups is always a priority for us, and we're happy to hear it delivered a fun experience at a great value. Thank you for choosing LoveStream!

Rated 5 out of 5 stars

The set up and use of the photo booth…

The set up and use of the photo booth was simple, it arrived on time, and was ready to use. Although the system backed up on printing photos, everyone got their copy

September 12, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for sharing your review! We are glad to hear that the booth arrived on time, was simple to set up, and came ready to go. We appreciate your patience with the print queue delay, and we are so happy that every single guest got to take home their photo copy in the end. Thank you for choosing LoveStream, and we hope to work with you again soon!

Rated 5 out of 5 stars

I loved the ease of receiving it and…

I loved the ease of receiving it and shipping it back made a seamless transaction. And easy to set up and use !!

September 19, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much! Hearing that the delivery, setup, and return process felt completely seamless to you is music to our ears. We always want to make capturing great memories as effortless as possible, and we truly appreciate your continued support. Looking forward to working with you again on your next event!

Rated 5 out of 5 stars

My experience with Lovestream was 5…

My experience with Lovestream was 5 star ⭐ simple and easy. They made everything easy from picking what package I needed, mailing everything, providing an amazing representative to run the booth, and then packaging and mailing everything back was simple. I highly recommend and will definitely be a repeat customer. This experience made my event top-notch and really added that extra spark to the night! Thank you!

September 19, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much for the 5-star review! We are absolutely thrilled to hear that having an attendant there to run the booth elevated your event and gave the night that extra spark. Knowing that everything—from selecting your package to returning the kit—was smooth and effortless means the world to us.
We can't wait to partner with you for the next one!

Rated 5 out of 5 stars

They are amazing!

September 20, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Thank you so much! Your kind words and continued support mean the absolute world to us. We love being a part of your events and can’t wait to help you make even more amazing memories in the future!

Rated 1 out of 5 stars

NO ANSWERS AND NO HELP ON LOST EQUIPMENT

I was hoping their photo booth would be a nice experience a family member's 70th birthday party, however it has been one nightmare after another.

For starters, I ordered a photo booth from them that I wanted to have delivered to the venue of our party. I understand I was cutting it close, hence I also had to pay for express shipping. While the equipment WAS marked as delivered, someone who does not work for the venue I had it delivered (which is in a strip mall), signed off on it. I show up as planned to the venue to begin setting up, only for staff and people who were there setting up for the party saying it never arrived. In fact, it was signed off by a person who did not work for the venue.

The staff for the venue looked in every possible place for the box containing the photo booth, the background, and the light, and never found it. The logical conclusion is it was most likely delivered to another suite in the mall, however I do not know WHICH one it is.

I've been trying to reach customer support via phone call, growing tired of emails and texts. I think I would have a better chance reaching someone who works at the IRS compared to this company. In the texts AND emails I've been receiving, they respond with a "proof of delivery" from UPS and are DEMANDING their equipment back or I be charged a replacement fee. Mind you, I NEVER RECEIVED THE EQUIPMENT, and I have no clue where the UPS driver delivered it. And judging from their emails, the expectation is I drive all the way to the strip mall, which is more than an hour away from where I work, and go door to door asking "Do you have my package?". While I also find a nearby UPS to have it shipped back. I TRIED explaining via email that I was never in possession of the equipment and I understand the proof of delivery says it was "delivered" but it WAS NOWHERE TO BE FOUND AT THE VENUE. And then you have the gall to say "We have done everything we can to assist you in locating the equipment" when all you do is provide a proof of delivery. Anyone can provide that, I can even go to UPS myself and get the tracking number and it will show it was delivered at the venue, but it WAS NEVER THERE IN THE FIRST PLACE AND IT IS IN ONE OF THOSE SUITES.

Utter waste of time and money. Do not do business with this company if you want to be given zero help with loss, be charged a replacement fee for equipment you never received, and go back and forth via text like if you were speaking to your toxic high school ex-girlfriend.

September 19, 2026
Unprompted review
LoveStream logo

Reply from LoveStream

Hi Kelvin, Your order was placed just one night before your event, and we arranged overnight shipping to get the equipment to you as quickly as possible. Because this was a day-of delivery, we specifically advised that the equipment be shipped to a residential address where someone would be available to receive it, rather than a venue or business location.

The equipment was shipped to the address provided on the order and UPS records show that it was delivered and signed for at that location. Once you notified us that you could not locate the equipment, we continued providing the UPS delivery information and worked with you to determine where the package may have been delivered. Unfortunately, because the shipment was delivered to the requested address and signed for, we were limited in what we could do to physically retrieve the equipment from a third-party location.

We understand that receiving a delivery confirmation when you personally could not locate the equipment was frustrating. However, we cannot simply consider the equipment lost or waive responsibility for it when the carrier's records show delivery to the address provided.

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