Lovestruck Reviews 1,034

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and attentive service, making the overall experience positive. Many people highlight the excellent customer service, appreciating the personalized approach and the team's dedication to finding suitable matches. The app is also frequently mentioned as user-friendly, secure, and effective for communication and viewing profiles. However, some customers were dissatisfied with slow response times from the team and found arranging dates to be difficult. A few people also felt that the matches provided were not well-suited to their preferences, with some even receiving profiles they had previously rejected, indicating a lack of attention to their specific needs.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers appreciate the professional and attentive... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

User experience

People report positive experiences with user experience. Customers praise the platform's user-friendly app,... See more

Application

Users describe positive interactions with the app. Many reviewers praise its user-friendly interface, noting... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the staff for... See more

Based on these reviews

Rated 5 out of 5 stars

I am extremely grateful to Lovestruck for helping me to find my other half within 3 months. I am starting a family soon, all thanks to Xueling and Angel. Xueling and Angel were extremely nice a... See more

Rated 5 out of 5 stars

Overall, my experience with the agency has been positive. Based on couple of people I’ve been able to meet, the agency seems legit. Lovestruck representatives are very helpful and does a good job he... See more

Rated 5 out of 5 stars

I would like to give praise to the wide selection of restaurants and cafes that hosted my meet up with my match. Good locations, excellent ambient and great food choice. I would also like to giv... See more

Rated 5 out of 5 stars

Lovestruck team is keen on matching it's clients a successful match by periodically sending in ladies' profiles for consideration. Its APPS is very user friendly, gives a very good profiles and the p... See more


Company details

  1. Dating Service

Written by the company

Lovestruck is a premium dating agency established in 2006. We provide high-end matchmaking services, dating apps and speed dating events. Based in Hong Kong, we have stores throughout Asia including Singapore and Bangkok. Lovestruck is for singles who lack the time or inclination for endless rounds of swiping and chatting, and instead prefer a personal touch in the search for a committed, meaningful relationship that could lead to marriage. If that resonates, then the Lovestruck experience is right for you. The Lovestruck dating app, speed dating events and matchmaking service have all been hugely popular since 2006. We have a large database of genuine professional singles looking for love. Operated by Love Group Global, a publicly listed company on the Australian Securities Exchange.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5 Stars for Angel—My Amazing Lovestruck Matchmaker!

I’m giving Angel, the matchmaker from Lovestruck, a perfect 5-star rating! She’s an incredibly warm and empathetic person who truly understands my needs and preferences. What stands out the most is her proactive approach—she’s always on top of recommending great new guys for me to meet, and she never rushes the process. She also listens to me with genuine patience, letting me share all my thoughts and feelings without any judgment. Honestly, I know that finding a perfect match ultimately comes down to fate and timing, but Angel’s dedication, professionalism and thoughtfulness have made my entire experience on the platform absolutely wonderful. I really appreciate all her hard work and care!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Lovestruck dating app reviews

After joining LoveStruck(LS) on December 2025, these are my humble reviews.
1) The stuff and organisers are always friendly and professional towards all the members.
2)LS app allows user to communicate directly with other members and see their profile.
3)The group dates are specially arranged based on your age group or preferences.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Pleasant Experience so far

The dating agency has been doing a relatively good job so far.
Within a short period, they managed to introduce me a few date, which shows they are quite efficient in their process. The app is also user-friendly and makes communication smooth and convenient. Overall, the experience has been positive and well-organized. Looking forward to seeing how things progress from here.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Lovestruck Review

Lovestruck constantly updates me on suitable profiles and arrange the venues and dates efficiently to suit my preference and availability.

I certainly would recommend Lovestruck and look forward to them arrangement potential dates for me.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Flexible timings

The date timings were flexible and I was given enough time before the date to decide. The first date time was enough to get to know the basic information about each other.

December 29, 2025
Unprompted review
Rated 4 out of 5 stars

I had a warm conversation with Avian…

I had a warm conversation with Avian ,thanks for assisting me. I get to meet and understand individual to get connected better by appointment. Everyone is here to choose the best, understand if no respond means some would prefer
younger ones and I do respect that. I've learnt from others through their lifestyle . Thanks team for an amazing experience. Appreciate it.

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

It was great

I am so grateful for the professional service from this matchmaking agency, the staff were friendly, attentive, and responsible , handling everything from understanding my situation to arranging our meeting very carefully. I quickly met a suitable partner and we are communicating with each other quite frequently at the moments.
Thank You.

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Interesting platform

The staff were quick and efficient at suggesting matches. The meetup locations and programmes were nicely curated. Overall a great way to connect with new people

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt reply by the admin

Prompt reply by the admin. The members are verified so no need to worry about fake profile. The staff are friendly and helpful. Good location for meetup too.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Lovestruck – Cindy’s professionalism and guidance made the difference!

I have been a member of Lovestruck for a while now, and I must say the experience has been very positive overall. The matchmakers, especially Cindy, have been incredibly supportive, professional, and patient throughout my journey. She really takes the time to understand my preferences and provides thoughtful guidance instead of rushing the process.

What stands out about Lovestruck is how they combine personalized matching with genuine care (it doesn’t feel transactional). Cindy’s encouragement and insights helped me reflect on what I truly value in a long-term partner.

While dating naturally takes time and chemistry can’t be forced, I appreciate that Lovestruck consistently puts effort into finding matches who are serious and aligned in values. I would definitely recommend Lovestruck, particularly for those who prefer a structured and guided approach compared to dating apps.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Its a good app

Its a good app, a lot of in formation and help from the admin team, where they guide u thru step by step on the entire matchmaking process . The team regularly follows up via the app messaging platform to ensure that there is suitability in time and place for a potential date. Recommended for people who are committed and ready and willing to be able to meet other app subscribers who are serious in relationship buildint

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

The team is helpful & lovely

The team is helpful & lovely. They try their best to accommodate to my preferences. They also provide advices, and even morale supports when things don't look so promising. New profiles are provided now&then, and if you don't respond, they do nudge you along, but ultimately the choice is yours. So far, the service has been splendid.

As wonderful as they are, they can't make miracles. Love can'tbe forced. I do have to set my own expectations that, at my age, I can only hope for the best.

August 10, 2025
Rated 2 out of 5 stars

Disappointing experience


It’s been close to 3 months and I have not manage to get any matches for a date.

I understand from the consultant usually we are expecting around 2 dates a month before I sign up for the package for one full year.

Am not sure if this is typical, I am feeling hopeful when I sign up for this package as I had a prior experience with lunch actually but not so pleasant. But it seems like I am not getting much advice from the love struck app either and just have to keep on waiting for someone to accept the date mutually.

Help is needed pls.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

It was great

It was great. I meet my girl by lovetruck. It offers me a platform to meet and know more girls with good and caring service, thanks.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Lovestruck

I am extremely grateful to Lovestruck for helping me to find my other half within 3 months. I am starting a family soon, all thanks to Xueling and Angel.

Xueling and Angel were extremely nice and helpful with her understanding of my needs and expectations.

I would encourage all singles to try out Lovestruck. You will not know untill you try out! 👍

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

First date experience

When I first approached Lovestruck as I am tired of being singled, I received friendly welcome from Evian which is very professional . Within a year, I received a lot of quality matches .

As I am juggling with my demanding career, I appreciate the team to help me arrange my first date in a nice restaurant. It’s worth for me to enter into a year membership.

The service was really excellent . For those singles man , just like me, I strongly encouraged to invest in Lovestruck membership as it’s worth the money and time spent at CMB and other platforms.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience using this…

I’ve had a great experience using this dating site—it’s easy to navigate and full of genuine people. I was able to meet someone special who shares my interests and values. Highly recommend it to anyone looking for meaningful connections!

July 18, 2025
Unprompted review

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