Love Water Limited Reviews 

259
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had a problem with our filter and I spoke with Lucia and she was very helpful, polite and friendly and arranged for Callum to come and replace it for us the same day, he arrived within the hour. C... See more

Company replied

Rated 5 out of 5 stars

We would like to commend Jacques for his excellent service during our water delivery on 17 September. Unfortunately, our goods lift wasn’t working that day, so we had to use the normal passen... See more

Company replied

Rated 5 out of 5 stars

I’d like to say thank you to Callum, who delivered a replacement water cooler after ours stopped working. He was polite, chatty and very friendly yet professional. It was really nice to see such a y... See more

Company replied

Rated 5 out of 5 stars

Jacques came into our office today and was extremely helpful, polite, and professional throughout. He took the time to explain everything he had done and was very informative. We would highly recommen... See more

Company replied

Company details

  1. Office Supplies Store
  2. also in
  3. Beverage Distributor
  4. Bottled Water Supplier
  5. Drinking Water Fountain
  6. Hot Water System Supplier
  7. Water Filter Supplier

Information provided by various external sources

A beautifully small, perfectly proportioned company that beats the spots of all our competitors with superior products, and a brilliant service provided by nice people! Ask for a brochure, contact us for a free trial, or ask one of us to pop in and say hello and show you what makes us different. Offices & Homes. Unmatched Features, Plus unique MINI dispenser for Homes and small offices. Free Branding! Blenheim Palace Water,


Contact info

5.0

Excellent

TrustScore 5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(259)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One of my best purchases

Have been using love water for awhile now
Such friendly service
One of my best purchases have drank so much more water since bought my mini cooler
Having cold water straight away especially in the heatwave wonderful
Use all year everyday
Only have a tiny kitchen but a perfect size being tall and slim fits in the corner lovely
Thank you Love Water

August 3, 2021
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you very much for your lovely comments Joanne and for being a brilliant customer!

Rated 5 out of 5 stars

Lovely water

Lovely water, great cooler and excellent service! Well done to the team at Love Water!

August 3, 2021
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you so much for saying these nice things Lindsey. It great to have you as a customer!

Rated 5 out of 5 stars

My wife loves water!

My wife loves water! Really loves it! So for her birthday I decided to get her a home water cooler from LoveWater. I emailed their sales team and they were happy to arrange a delivery date and time for the exact date while she was at work. The surprise worked out perfectly! Great team, great service, and great quality product! I would highly recommend this company! Agnis

June 14, 2021
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thanks so much for those kind words, and such a great healthy idea as a Birthday present!

Rated 5 out of 5 stars

Thank you for the amazing donation to BSUH Trust!!

We at Brighton and Sussex University Hospitals Trust were so thrilled with the large donation of bottled water we received! This has gone out to all our staff working on the COVID wards at the moment and to our portering staff too. Everyone has been so thrilled and grateful to receive it and it has been much needed as breaks are few and far between at the moment. Thank you all so so much and thank you for your amazing service as well. An especially big thank you to Nick who has been so kind and patient and delivered these to us without any issues at all, despite us mixing up our timings and being unable to meet him there! Thank you!!

February 16, 2021
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you for the nice comments Beth, and its great to know that the water donation went down so well with your amazing team at the hospital!

Rated 5 out of 5 stars

Awesome Service

Been a customer since 2008, always a pleasure to work with, nothing ever too much trouble. If there is an issue always rectified quickly.

Highly recommend Nick, Sandra and the team

February 2, 2021
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Wow, time flies! - Yes, a great customer since 2008 - Many thanks Rob!

Rated 5 out of 5 stars

Thank you

Thank you do much for your very kind donation to the staff at East Surrey Hospital.

January 29, 2021
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

It was a pleasure Anouska - We hope that our donation gave the NHS Frontline team a welcome hydration boost!

Rated 5 out of 5 stars

Thanks for all your great service…

Thanks for all your great service providing our family with this lovely tasting water! Iris Hay

January 15, 2021
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you for a lovely review Iris - Its great having you as a customer!

Rated 5 out of 5 stars

Spot on service!

Couldn’t live without our lovely dispenser. Blenheim Palace water is thirst-quenchingly brilliant!!

December 22, 2020
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you Julia and we love the "thirst quenchingly brilliant" wording....May use that as a slogan in our social media promotions!

Rated 5 out of 5 stars

We would not do without our mini cooler

We’ve had a mini cooler from Love Water for five years and would now never be without it. The water is perfect and it’s encouraged us all to drink more water every day. Love Water’s customer service is exceptional and the overall cost is very reasonable.
The Hughes family, Oxshott.

December 22, 2020
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you for your lovely words - Fantastic!

Rated 5 out of 5 stars

I have the mini cooler and have been…

I have the mini cooler and have been ordering from Lovewater for over 15 years and i have found them extremely reliable and professional as a company. The water tastes so good that I have recently started ordering their sparkling water which did not disappoint.

This is a company that I would highly recommend to anyone.

Debbie Lennon

December 21, 2020
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thanks very much for you kind comments Debbie....Phew...15 years...., doesn't time fly?!
- Thanks for being a such a great Home customer!

Rated 5 out of 5 stars

Amazing service

Amazing service! Great costumer service and quality of the water & dispenser. Very good and quick

December 8, 2020
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thanks you very much for this! - We would love to know whether you are one of our Home or Business customers so if you have the time please let us know. Thanks!

Rated 5 out of 5 stars

Amazing customer service from start to…

Amazing customer service from start to finish. Everyones always very helpful when we need to call. Thank you so much guys!

Dr Vapes

December 8, 2020
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thank you for being a brilliant customer Anson, and we really appreciate your review!

Rated 5 out of 5 stars

Great friendly service

Great service & our rep, Angel went the extra mile. My staff love having great tasting water available in the office.

October 16, 2020
Unprompted review
Rated 5 out of 5 stars

Water that taste good!

We have been a customer of Lovewater for over 10 years. The mini water coolers are not bulky and fits into any room. Its easy access to lovely tasting cold water on tap, which has encouraged my family to drink more water. The delivery and service is fantastic and reliable. I highly recommend the product.

October 13, 2020
Unprompted review
Rated 5 out of 5 stars

The water tastes so good

The water tastes so good! Love Water is a huge improvement to our tap water. For our family, it is a health issue to be able to drink healthy water. Their customer service is impeccable, always in communication and always delivering on time and with a smile!

October 8, 2020
Unprompted review
Rated 5 out of 5 stars

Pleasant and convenient

Unlike all the other reviewers I just glanced over, I have not been a customer for decades. We have only just signed up with our company a few months ago. All I can say is that the salesperson who dealt with us (Angel) is very nice, the guy who delivered the water also, the water tastes good and my staff like it. Everybody is happy with it. And it beats lugging bottles from Sainsbury's any day. :)
From our kettle, I can tell that it has more minerals than the water we had before (which came from a home filter).
Overall a pleasant and workable solution for us that I can recommend if you want convenient water at the office.
Update: After using the service for almost four years now, we are still happy. Still good service. Latest contact: Julie from Customer Service. Fast, efficient, friendly. What more can you ask for?

October 5, 2020
Unprompted review
Love Water Limited logo

Reply from Love Water Limited

Thanks very much for the updated review Danny. Julie is normally in charge of credit control, so it's nice for her to have recognition for her customer service skills too when she answered the telephone from you. She was delighted with your review!

Rated 5 out of 5 stars

Great company and great customer service

We’ve been a customer of Lovewater for about 15 years. We brought the water cooler for home to try and encourage the children to drink more water and we had it ever since! Great product and fantastic customer service. A great company and product which I highly recommend!

August 31, 2020
Unprompted review
Rated 5 out of 5 stars

Great product/ great service

Technology Resourcing has been using Love Water for the past 10+ yrs, during which time their service has consistently exceeded our expectations and their tasty water has kept our staff hydrated and healthy. Well done Nick on building a hard working, ethical and highly efficient tram. Highly recommended.

June 8, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look