We had a problem with our filter and I spoke with Lucia and she was very helpful, polite and friendly and arranged for Callum to come and replace it for us the same day, he arrived within the hour. C... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We had a problem with our filter and I spoke with Lucia and she was very helpful, polite and friendly and arranged for Callum to come and replace it for us the same day, he arrived within the hour. C... See more
Company replied
We would like to commend Jacques for his excellent service during our water delivery on 17 September. Unfortunately, our goods lift wasn’t working that day, so we had to use the normal passen... See more
Company replied
I’d like to say thank you to Callum, who delivered a replacement water cooler after ours stopped working. He was polite, chatty and very friendly yet professional. It was really nice to see such a y... See more
Company replied
Jacques came into our office today and was extremely helpful, polite, and professional throughout. He took the time to explain everything he had done and was very informative. We would highly recommen... See more
Company replied
A beautifully small, perfectly proportioned company that beats the spots of all our competitors with superior products, and a brilliant service provided by nice people! Ask for a brochure, contact us for a free trial, or ask one of us to pop in and say hello and show you what makes us different. Offices & Homes. Unmatched Features, Plus unique MINI dispenser for Homes and small offices. Free Branding! Blenheim Palace Water,
Kennel Lane, RH6 0AY, Horley, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lovely Chris has just delivered 18 bottles of water to us today. We have no water in the area at all and phoned this morning on the off chance we could get an urgent delivery. Well we were all delighted when we were told yes and the water arrived before lunch. Chris was also asked for water in the street by a couple of elderly ladies and he gave them some smaller bottles and they were so pleased. Thank you again Chris - wonderful friendly service with a smile. Saved our day and enabled our medical centre to stay open.
Love Water's service is fantastic: brilliantly efficient delivery; charming customer service on the 'phone; and very lovely delivery team members who are always great ambassadors for the company. Thank you for providing delicious Natural Mineral Water and a cooler that is so tiny it sits unobtrusively in the corner of the kitchen: healthy hydration at its best.
Great customer service, both in person and on the phone. Chris and Sandra have both always been exemplary with their support!
Good water too.
Definitely a one of a kind service, always on hand to help. Our needs/requirements were exceeded not just by the standard of the product itself but also by the level of service we received from LoveWater LTD. Simon in particular was on call whenever we needed him or had any queries.
Very helpful people, good company and personal in their service.
Mr. Egils Petrauskis always provides us an excellent service. Good customer care!
We have been using Lovewater for several years now and have had Egils delivering for nearly the entire time. Not only are Love Water extremely helpful and friendly, but Egils our delivery representative, is welcomed to the building like an old friend, with a smile always on his face even when taking 12 bottles of water up 6 flights of stairs.
Would highly recommend the company and services Egils supplies. Thank you so much for your ongoing support.
Piotr's always smiley when he drops off our water delivery and the only time we had an issue with the cooler not working correctly they replaced it immediately no questions asked. Great water too.
Simon & his colleague are so friendly and helpful, and they both are clearly very passionate about what they do. They brought in our new water coolers on one of the hottest days of the year in 33oC+ heat when our building's lift was broken. Two of them walked 50+ bottles of water up the stairs one by one. Hot, sweaty, but still with a massive smile on their faces! Couldn't recommend them enough.
Excellent service from the start. We used coolers with bottled water initially. Always delivered on-time and the right quantities. Switched across to mains fed cooler recently. Really good range of products and solid advice given when plumbing for installation. Installation was painless. All-round great company and highly recommend them.
Amazing service - would recommend. Aldas was without fault.
We're very pleased with the service provided. Aldas Mikita is always courteous, polite and helpful when he replenishes our water tanks.
Always extremely helpful and efficient.
Aldas Mikita is always so cheerful and makes the water exchange so easy.
Aldas Mikita always efficient and very quick. Great service.
Fantastic service! Aldas Mikita always provides flawless customer service!
Aldas Mikita is always friendly and prompt with his deliveries. The team do a great job in answering any queries and acting quickly.
Great company! Aldas Mikita who does our deliveries is always really friendly, quick and efficient. Customer service team are also very helpful and quick to respond to any queries.
The company is great - all the team are always so pleasant and helpful. Keith Shearman is always helpful and will go the extra mile, as will the other guys. Very happy with the service we receive and would have no hesitation recommending this company.
Thank you for a fantastic service.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.