Love Windows Reviews 

567
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Love Windows fitted 10 sash windows and a French door to our property in Bethnal Green, London. The windows were made to the wrong specification and the wrong design. The wood was not Accoya and the g... See more

Rated 1 out of 5 stars

Still waiting for my Buildings certificate of completion! Called 24 helpline, guess what...…. no one there. Not Fensa or Certass registered. Want me to apply to Local Authority, for certificate, me to... See more

Rated 1 out of 5 stars

First time I've ever written negative a review but these guys are something else - missed appointments. unanswered phones - half of them don't even know what their selling very inexperienced staff. V... See more

Company replied

Rated 5 out of 5 stars

Just had our windows fitted by Petes team and they have done a brilliant job! We read some previous reviews and were considering cancelling our appointment but I’m so glad we didn’t. Within a week of... See more

Company details

  1. Construction Company

Information provided by various external sources

Buy Triple Glazed A+ Rated Windows Fully Fitted For £399 Fully fitted Any Size. Everything comes with a 15 year guarantee, multi point high security system


Contact info

2.3

Poor

TrustScore 2.5 out of 5

567 reviews

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2.3

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(567)

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Rated 1 out of 5 stars

NOT guaranteed!

The windows and fitting are NOT guaranteed!! Love Windows is NOT a member of any glazing association!! After NINE months I’m still waiting for a receipt. All this matters if you want to sell your house.

If anyone from Love Windows reads this please let me and all the other readers know why I have not yet had any reply to my requests for a receipt with a date of fitting.

UPDATE to reply:

Thank you for the first ever prompt reply.

This is not about workmanship! It’s about me paying you the full amount via bank transfer and not getting any form of documentation which 1. Confirms the date of fitting. 2. Provides any guaranteed time period (ie 15yrs) 3. Confirms the number of windows replaced and amount paid.

Please simply email this document which I have repeatedly asked for and of course I can remove this factual review.

March 11, 2019
Unprompted review
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Reply from Love Windows

Hi Andrew

I’m sorry for any inconvenience. I think it’s a bit unfair giving us a 1 star. All work is guaranteed from the day it is installed. The work we have done for you was completed to your satisfaction and clearly you don’t have an issue with the quality of work and workmanship.

Your receipt and information is on the original contract you get left. If you ever have an issue just call and give the installation address.

If you have any issues or require any assistance please call 01274 728232

Thank you

Rated 5 out of 5 stars

My windows look great first I was a…

My windows look great first I was a little hesitant due to seeing a lot of misleading reviews but still took the risk and went through with my order and I haven’t had any problems at all from the start to the end of completion definitely recommend this company

March 11, 2019
Unprompted review
Rated 5 out of 5 stars

My windows and doors have just been…

My windows and doors have just been completed and mark my words they look outstanding the quality of them are unbelievable I didn’t expect it to be this good due to its price the price was very efficient but the quality of the windows were high end definitely recommend

March 10, 2019
Unprompted review
Rated 5 out of 5 stars

The fitters have just left the whole…

The fitters have just left the whole procedure has been so quick smooth and efficient from my windows being surveyed to the very last moment love windows have stayed in contact throughout This is what I call true British tradesman definitely recommend

March 9, 2019
Unprompted review
Rated 5 out of 5 stars

Love windows have once again pleased me…

Love windows have once again pleased me I had some windows installed in early January but due to financial issue and also being a pensioner I had to look and watch at what I’m spending the quality of my windows were amazing but there was one thing that was missing which was a new door I contacted this company on the 23rd of feb for a new safe guard composite door and it got fitted yesterday the door feels so solid and makes my home and me feel much safer thank you very much

March 9, 2019
Unprompted review
Rated 1 out of 5 stars

I would like to share my experience…

I would like to share my experience with this company.

Ordered 3 windows in July 18 told by the salesman the installation time at the moment is 6 weeks.
After 5 weeks no surveyor or anyone from the company had been in touch.
I rang them and was informed that it takes 12-14 weeks, They asked me the name of the salesman I told them his name billington
then was informed he had been sacked for telling lies to customers
Regrettably for Love windows when I checked the salesman name when I got home from work he was not called billington
Then they rang me at work and gave me one hours notice for the surveyor who was in the area
Eventually got the windows installed mid December 18
It is now March and despite repeated phone calls and e-mails
I have no receipt for payment and no paperwork for the guarantee
My plan was to have the windows installed then buy off them French Doors plus Front and Back Doors and the remaining 3 windows
On the day of installation cannot fault the team of three guys or
the quality of the windows
But will I be going back to them hmmm let me think about it

March 9, 2019
Unprompted review

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