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Lucky Ones Reviews 1,098

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TrustScore 4 out of 5

3.9

Gambling Service
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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the website for its sleek design, ease of use, and extensive selection of games from numerous providers, making for an engaging and enjoyable experience. The customer service is frequently highlighted as excellent, with many people appreciating the quick, helpful, and professional support available. People also report a smooth and fast verification process, contributing to a positive overall user experience. However, some customers have expressed dissatisfaction with the payment process, citing issues with withdrawal times, verification hurdles, and difficulties in receiving their winnings. A few other people also felt that the customer service was occasionally slow or inconsistent, particularly when dealing with payment-related inquiries.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise fast withdrawals, quick... See more

Website

Customers had positive experiences with the website. Many reviewers praised its ease of navigation, sleek... See more

Product

Clients share positive opinions on product. Customers are delighted with the vast and diverse selection of... See more

Customer service

Users describe positive interactions with customer service, highlighting staff as helpful, courteous, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the site's ease of navigation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I signed up too luckyones after reading some reviews on here...Glad i did and can confirm my first withdrawl has been successful and procesed less than 24hrs which great...the sight is flashy,games... See more

Rated 4 out of 5 stars

The hoops I had to jump through to get verified was unnecessary and it really was a show of authority just so you could get is bit more money out of my winnings interest I believe . It took 9 da... See more

Rated 4 out of 5 stars

LuckyOnes is a new slot I’ve come across! It’s such a luxe website & you can see a lot of thought has gone into it. So many games and slot providers I’ve never even heard of which makes the experience... See more

Company details

  1. Gambling Service

Written by the company

Lucky Ones Casino. With a keen focus on luxury and high-end lifestyle, this casino provides its players with the real first class experience. Enjoy this lavish excitement all from the comfort of your home

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Dishonest

This Company is dishonest. They will give you the sign up bonus even if you decline it.
I was given a choice to Accept or Decline. I declined. I choose games randomly, totally unaware I was given the bonus and was not told I was given the bonus until I tried to withdraw. I went on their chat. I asked what was the option I was given that I declined. They would not give me any straight up answer. I asked to chat with someone else. They basically just ended the chat because they wouldnt be honest. Big mistake with this Casino. Opposite of a fun "game" . They will scam you.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE BEWARE BEWARE

Luckyones casino is a con artist operation that will scam you out of your withdrawals by giving you the run around for documents and proof of identification. They will not respond to your emails in a timely manner. Bullshit casino, DO NOT WASTE YOUR TIME, look for a casino with a trusted reputation. These guys are CON ARTISTS who WILL NOT PAY YOU OUT WHEN REQUEST.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to get verified

Easy to get verified , fast withdrawal times & awesome customer support.
Heaps of game options. Its an awesome site to play on 🙌

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

If there was a Non star for this site, I would give it!

If there was a Non star for this site, I would gladly give it. I have played on this site for a year or more and I had contributed quite an amount to play. Sadly, for every amount you pay into this site. You will be the Lucky one to win anything further than $100.00 or more. I have NEVER won a large amount on this site.However, they are quick to contact you via phone to ask why you have stopped playing. Well, this is the reason why because I have never been one of the Lucky Ones. Be warned this site is a scam. And sadly anyone who says otherwise is either someone who works for the site or family or even friends who are giving dishonest reviews. I will remove this site and I am happy not to spend anymore money on this site.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

All in all a good experience

Lots of games to choice from.staff are very helpful/ friendly. Withdrawals are pretty quick i used bank transfer and after I was verified it only took a day and a half.

August 20, 2025
Unprompted review

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