Lucky Ones logo
Visit website

Lucky Ones Reviews 1,098

•
TrustScore 4 out of 5

3.9

Gambling Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the website for its sleek design, ease of use, and extensive selection of games from numerous providers, making for an engaging and enjoyable experience. The customer service is frequently highlighted as excellent, with many people appreciating the quick, helpful, and professional support available. People also report a smooth and fast verification process, contributing to a positive overall user experience. However, some customers have expressed dissatisfaction with the payment process, citing issues with withdrawal times, verification hurdles, and difficulties in receiving their winnings. A few other people also felt that the customer service was occasionally slow or inconsistent, particularly when dealing with payment-related inquiries.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise fast withdrawals, quick... See more

Website

Customers had positive experiences with the website. Many reviewers praised its ease of navigation, sleek... See more

Product

Clients share positive opinions on product. Customers are delighted with the vast and diverse selection of... See more

Customer service

Users describe positive interactions with customer service, highlighting staff as helpful, courteous, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the site's ease of navigation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I signed up too luckyones after reading some reviews on here...Glad i did and can confirm my first withdrawl has been successful and procesed less than 24hrs which great...the sight is flashy,games... See more

Rated 4 out of 5 stars

The hoops I had to jump through to get verified was unnecessary and it really was a show of authority just so you could get is bit more money out of my winnings interest I believe . It took 9 da... See more

Rated 4 out of 5 stars

LuckyOnes is a new slot I’ve come across! It’s such a luxe website & you can see a lot of thought has gone into it. So many games and slot providers I’ve never even heard of which makes the experience... See more

Company details

  1. Gambling Service

Written by the company

Lucky Ones Casino. With a keen focus on luxury and high-end lifestyle, this casino provides its players with the real first class experience. Enjoy this lavish excitement all from the comfort of your home

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Scammers نصابين

Be careful they scummer,my friend was playing with them online and once he won 118K they started creating fake stories and deleted all gaming history,lucky we made screenshots during the winning and now the bad poor customer service just ignored us,
Bad casino
شويه نصابين ديرو بالكم

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Best online casino I have played with

Best online casino I have played with. Customer service was amazing when I needed help with my withdrawal request, she took her time to look into all the details and provided me with all the correct details for my withdrawal.
I won $900 from a $50 deposit 😁

January 31, 2026
Unprompted review
Rated 2 out of 5 stars

Personally, will waste my money elsewhere

One solid win AT FIRST when you set up your account, to get you hooked, then absolutely nothing for an entire month after. On a 1$ bet you can hilariously guess the exact win: $27, or $28.50, as "AMAZING!!!" from any bonus you hit. Too funny how the slots are programmed. I will say it's not as bad as Stake, though, so an extra star there.

January 29, 2026
Unprompted review
Rated 2 out of 5 stars

Did love the place, not so much now.

I added a friend to get 200kr i bonus. My friend did join but I didn't get the bonus. Took contact with them, with pictures and the name of my friend so they could check it up, but they refused to give me anything. Very disappointed so I deleted my account with them.

October 7, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look