Luckyrollers Reviews 

50
•
TrustScore 2 out of 5

2.1

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Rated 5 out of 5 stars

Brilliant site, legit review from Uk, had over 10k withdrawn, loads of free non wager bonus’s from VIP managers. Best non gamstop site i have played on.

Rated 1 out of 5 stars

They cancelled all my withdrawal requests and Set my Balance to zero. Do not consider playing there, they will 100% steal your money. EDIT to the luckyrollers answer: I contacted customer suppor... See more

Company replied

Rated 1 out of 5 stars

It’s been over two weeks of sending emails to support about my remaining balance of $350 usd. They closed my account with no explanation and have not once replied to my emails.

You should know

2.1

Poor

TrustScore 2 out of 5

50 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 23% of negative reviews

Typically replies within 2 weeks

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2.1

All reviews

(50)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

He claim.\nEd that you cash back on…

He claim.\nEd that you cash back on mondays nothing , this is horrible , no transparency on their bonuses and really , really the lack of winning there and customer services to keep telling me the escalated , just like the other player said

June 22, 2026
Unprompted review
Luckyrollers logo

Reply from Luckyrollers

Dear Raymond Frendian,
Thank you for your feedback. We take this seriously.

We are sorry to hear that you did not receive the promised cashback on Monday and experienced issues with our support team. We would like to investigate this and help you.

Please provide your email or phone number so we can review your account and understand what happened with your cashback and bonuses.

Best regards,
LuckyRollers Team

Rated 1 out of 5 stars

My first deposit hit my wallet and I…

My first deposit hit my wallet and I was up and running. Started with roughly 120usd in Solana (ill continue in usd for simplicity). Spun 21 times on one game and won a little bonus of 150usd bringing my total to around 280usd in my wallet. When I came back on a couple hours later it says I only have 40usd!? I went through my gameplay(and took screenshots) and figured out what I should have had and contacted "customer support". I've been waiting ever since for my money and answers but have received none! That was 6-3-26, don't worry though as they have escalated my case 4 times!

My email is Bleek31484. @ gmail .com, if you guys fixed this I'd be amazed!

June 2, 2026
Unprompted review
Luckyrollers logo

Reply from Luckyrollers

Dear BleeKasHell,
Thank you for your feedback. We take this matter very seriously.

We are deeply sorry to hear that your balance dropped unexpectedly and that you have not received proper assistance from our support team since June 3rd. This is unacceptable.

We want to investigate this immediately and help resolve your case properly.

Please provide your email or phone number and we will personally look into what happened with your account and your missing funds.

Best regards,
LuckyRollers Team

Rated 1 out of 5 stars

Absolute scammers

Absolute scammers, avoid at all costs.
You've been warned.

June 20, 2026
Unprompted review
Luckyrollers logo

Reply from Luckyrollers

Dear scam casino,

Thank you for your feedback. We take this seriously.
We are sorry to hear about your experience. We would like to investigate this and help you.

Please provide your email or phone number so we can review your situation and understand what happened.

Best regards,
LuckyRollers Team

Rated 1 out of 5 stars

Very bad first experience.I have sports…

Very bad first experience.I have sports free bets available in my account but can't use them because sports betting is not available for my location on this website.The chat support advisor didn't inform me regarding this before I deposited.Very disappointed with this website I thought it was a new website so wanted to try it out but they unfortunately scammed me bad.

I would not advice others to play at this casino.

June 19, 2026
Unprompted review
Luckyrollers logo

Reply from Luckyrollers

Dear rocky,
Thank you for your feedback. We take this seriously.

We are sorry to hear that you were unable to use the sports free bets due to location restrictions and that our support team did not inform you about this before your deposit. This was not handled properly.

We would like to investigate this and help make it right.
Please provide your email or phone number so we can review your account and assist you.

Best regards,
LuckyRollers Team

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