LuckyTrip Reviews 

1,834
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how incredibly easy it is to plan relaxing holidays and use the intuitive mobile application to discover fascinating new international destinations. People also warmly appreciate the smooth booking process, convenient automatic flight check-ins, and the exceptionally responsive and helpful support team. Some reviewers were not happy with occasional technical glitches, noting that the app could sometimes be tricky to navigate or featured buggy search filters. Others also mentioned being dissatisfied with specific accommodation concerns, unexpected flight price increases at checkout, or minor seating arrangement issues.

What people talk about most

Holidays

Consumers find holidays booked through the platform to be a source of great satisfaction and ease. Reviewers... See more

Booking process

Clients share positive opinions on the booking process, describing it as a seamless and hassle-free... See more

User experience

People report positive experiences with user experience, highlighting how simple and effortless the booking... See more

Service

Users describe positive interactions with service, highlighting great communication and helpful support from... See more

Application

Reviewers mention positive feedback about app, highlighting that it is very easy to use and navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LuckyTrip made it so easy to plan a getaway. We discovered a hidden gem that we'd never heard of, but absolutely fell in love with! The company sorted our baggage, flights, check-in, hotel and airport... See more

Rated 5 out of 5 stars

Just back from a 4 night solo trip to Marrakesh made easy and affordable with LuckyTrip. Lucy my point of contact was took care of my flights, accommodation, transfers, check ins and boarding passes.... See more

Rated 5 out of 5 stars

I heard about LuckyTrip years ago from an old flatmate, but had never given it ago. When trying to find a last minute long weekend trip, I redownloaded the app and I'm so glad I did! It's so e... See more

Rated 5 out of 5 stars

The whole experience was so easy- and it helped us pick a place we wouldn’t have gone to! The only thing was I couldn’t see the trip on my app for a while, but customer service was so lovely and sorte... See more


Company details

  1. Travel Agency

About LuckyTrip

Written by the company

LuckyTrip lets you find a trip in one tap.

Set your budget, tap Lucky and instantly find a trip to an amazing destination. It’s the easiest way to find your next adventure.

We love uncovering hidden gems. Think Soviet dive bars, haunted Romanian forests, secret pink lagoons…

Each trip comes with:

📄 ATOL Protection
✨ Best Price Guarentee
✈️ Automatic Flight Checkin
🙋 Personal Travel Advisor
🌲 Tree Planting with every Trip

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,834)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

Best trip of my life

I booked a trip with LuckyTrip, it was my first solo holiday and it was amazing. One of the travel assistants helped me with everything and even got my flights upgraded. I couldn’t recommend them more!

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great app so professional and value for money

I have been on three holidays with lucky trip to Majorca Galway and last weekend to Ibiza. I have loved every trip from the locations the value for money and the ease of booking. The communication throughout with the luck trip staff was excellent. I loved the way the app works and it's great fun searching and seeing the out of the box trips that you offer. I will definitely be back for more adventures!!

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

We tried Lucky Trip for the first time…

We tried Lucky Trip for the first time and went for a 4 night break in Portugal. The app was very user friendly and booking the holiday was super easy! Everything was taken care of and we had a lovely holiday. Will definitely be booking another soon! Thanks.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Lucky trip is my go to app

Lucky trip is my go to app, been to many places,and never had a bad experience, everything is always seamless, accommodation has never let me down. This app makes exploring affordable,so far been to about 12 different countries on a small budget. Planning my next trip soon.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great app 💯

I’ve took a trip to Luxenburg, just to check how much I’ll pay for a trip in total and how it all works in general. So I would say that this is Amazing app, which gives a great opportunity to have a weekend break, for a certain budget. I’ve advised this app to my friends and definitely will use it again 👍great job

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Want a holiday without endless searching?

Me and my partner have just been on a 4 night trip to Nerja and safe to say it’s probably been the best holiday so far.

We never would have travelled to or known anything of this place if it wasn’t for LuckyTrip’s suggestion. The whole booking process was so easy from start to finish. Lucy was our travel agent and kept us updated with everything we needed and replied within the hour to any queries we had.

We are already looking at our next trip through LuckyTrip and i greatly suggest booking with these guys if you are looking for a spontaneous visit to somewhere unknown!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Marrakech

We went to marrakech for a long weekend for my parteners birthday everything was arranged and easy to follow the hardest part was finding something to do while there

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

We have booked quite a few holidays…

We have booked quite a few holidays through lucky trip. Every single one has been perfect. Including the one where i messed up a passport name and didn't realise until the day we flew. Lucy had it sorted within 1 hour which was amazing.

We haven't had a bad hotel or flight and the app is easy to use. We will continue to use lucky trip!

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

The best platform

The best platform I have used to arrange holiday accommodation and flights. So many options and budget friendly. Brilliant customer service!!

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Lucky Trip misses the point

After getting a reply you are missing the point - you’ve charged me to sit with my partner for BOTH ways, even though as you say you were only able to honor one way?

When booking it asks if you want to sit together, it doesn’t go into the airlines ect.

Lucky Trip asks if you’d like Lucky Trip to sit you together for both ways.

I said yes.

I paid both ways.

Lucky Trip do one way only.

Customer paid for two ways.

Customer asked for money back for the one way not honoured by Lucky Trip as advertised.

Lucky Trip say no.

I hope that helps you understand.

BOOKING YOURSELF IS CHEAPER!

USE LUCKY TRIP TO FIND THE PLACE THEN BOOK YOURSELF!

I’ve done this thrice since my trip to Gozo. I’ve used their suggestion, saved money and hassle :)

Side note: you’ve admitted you charge people to sit together on EasyJet when they ‘usually do it for free anyway’?! Nice. Gorgeous.

April 1, 2026
Unprompted review
LuckyTrip logo

Reply from LuckyTrip

Hi Liliana - thank you for sharing more detail.

To clarify, you were only charged for seat reservations on the return Ryanair flight. No seat fee was added for the outbound easyJet flight, as easyJet automatically seats passengers from the same booking together where possible. Unfortunately that flight was full, so the airline could only assign the closest available (non-adjacent) seats.

We followed our standard procedure, but we fully understand how disappointing the outbound leg was. We really value your feedback and we're sorry the trip didn't go exactly as planned this time.

The LuckyTrip team

Rated 5 out of 5 stars

From Click to Côte d’Azur in Minutes

I’ve just booked a trip to Nice using LuckyTrip and honestly… I’m seriously impressed.

The whole process was ridiculously smooth from start to finish. What I loved most was how effortless it felt — no endless searching, no comparing dozens of options, no stress. It just *worked*. Within minutes, everything was sorted and the options they gave were actually spot on.

It’s such a refreshing way to book travel compared to the usual hassle. If you like the idea of a bit of spontaneity without sacrificing quality, this is 100% worth trying.

Genuinely one of the easiest and most enjoyable booking experiences I’ve had. Would absolutely use them again.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience.

Absolutely amazing experience.

We have used Luckytrip a few times now, they are brilliant. Sort all of the stressful stuff out for you and always give you the best price. Will be using them again.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!!

That was my first holiday from last couple of years. And first time booked by LuckyTrip. And for sure not last one! Everything was great. No any issues, great contact if I had any questions. Soon I planning next trip with LuckyTrip!! :)

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using this travel app for…

I have been using this travel app for about 3 years now, and it’s become one of my favourite ways to plan trips. What I love most is the way it suggests places based on a set budget. This has given me ideas to visit spots I probably wouldn’t have picked on my own. Thanks to it, I ended up in Vienna, Tallinn and, more recently, Budapest, and these trips were fantastic. Every time I have booked through the app, things have worked smoothly from start to finish. No complications, no chasing anyone, everything works. I have been so impressed that I have been telling all my friends about it, and quite a few of them have signed up as well.
If you like the idea of discovering new places without spending ages planning, it’s definitely worth trying.

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

just now

just now
New
I paid £20 per person, per flight (2 people 2 ways) for £80 and they only got us sitting together on the flight to Gozo. Explained this and they didn’t offer a refund, kept gaslighting me into thinking I didn’t pay for both ways when hello I paid £80 and I have flight anxiety and that is at the top of my list of priorities to sit with my partner.

Tried to sort it with the airline and said Lucky Trip is (ir)responsible and there were no free seats.

Never offered a refund, refused to take responsibility. Offered me a credit for a future trip. NO thank you. So I am out £40 still. Not a lot but it’s not the time for bs like this in this cost of living crisis.

SAVE YOURSELF THE HASSLE - use the app then book it yourself with the info you find. It’s most likely cheaper! and you have the booking - not these gaslighting crooks.

June 2, 2025
Unprompted review
LuckyTrip logo

Reply from LuckyTrip

Dear Liliana,

Thank you for taking the time to share your feedback. We’re very sorry to hear that this aspect of your trip caused frustration, especially as we understand that sitting together was important to you.

After carefully reviewing your booking, we can confirm that seat reservations were only purchased for the return flight with Ryanair (£10 per person), as this airline does not automatically seat passengers together. These seats were secured to ensure you and your partner could sit together on that flight.

For the outbound flight with easyJet, no seat reservation was included in the booking. This is because easyJet generally seats passengers from the same booking together automatically, so we do not charge customers for seat selection unless a specific seat is requested. Unfortunately, on this occasion, the flight was full and the airline assigned the closest available seats, which meant they were not adjacent.

We completely understand how disappointing this must have been, particularly given your flight anxiety, and we’re sorry the outcome did not meet expectations. While we followed our standard booking procedure, we did offer a £50 LuckyTrip voucher as a gesture of goodwill.

We value your feedback and will continue working to improve the experience for all our travellers.

The LuckyTrip team.

Rated 4 out of 5 stars

I love the app

I love the app! But it won’t let me select different months it just sticks to the three months highlighted all the time - anyway to fix this

March 9, 2026
Unprompted review
LuckyTrip logo

Reply from LuckyTrip

Hi Natasha,

Thanks for the review!

That sounds strange with your dates in the app. Can you drop us an email at Feedback@LuckyTrip.co.uk, and we can look into it together to get it working for you.

Thanks!

Tiff Burns

Rated 5 out of 5 stars

My first solo travel experience

LuckyTrip helped me experience my first solo travel experience! As it booked everything and helped explain things, it made it much easier to explore and use.

Spain was incredible! The people, the food! The views! Honestly I never wanted to come back, but doing so I didn’t have to worry about a thing.

I would absolutely recommend the app, and the location! Stay safe and ultimately have fun out there guys! Don’t beat it before you try it!

February 25, 2026
Unprompted review

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