LuckyTrip Reviews 

1,834
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight how incredibly easy it is to plan relaxing holidays and use the intuitive mobile application to discover fascinating new international destinations. People also warmly appreciate the smooth booking process, convenient automatic flight check-ins, and the exceptionally responsive and helpful support team. Some reviewers were not happy with occasional technical glitches, noting that the app could sometimes be tricky to navigate or featured buggy search filters. Others also mentioned being dissatisfied with specific accommodation concerns, unexpected flight price increases at checkout, or minor seating arrangement issues.

What people talk about most

Holidays

Consumers find holidays booked through the platform to be a source of great satisfaction and ease. Reviewers... See more

Booking process

Clients share positive opinions on the booking process, describing it as a seamless and hassle-free... See more

User experience

People report positive experiences with user experience, highlighting how simple and effortless the booking... See more

Service

Users describe positive interactions with service, highlighting great communication and helpful support from... See more

Application

Reviewers mention positive feedback about app, highlighting that it is very easy to use and navigate.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LuckyTrip made it so easy to plan a getaway. We discovered a hidden gem that we'd never heard of, but absolutely fell in love with! The company sorted our baggage, flights, check-in, hotel and airport... See more

Rated 5 out of 5 stars

Just back from a 4 night solo trip to Marrakesh made easy and affordable with LuckyTrip. Lucy my point of contact was took care of my flights, accommodation, transfers, check ins and boarding passes.... See more

Rated 5 out of 5 stars

I heard about LuckyTrip years ago from an old flatmate, but had never given it ago. When trying to find a last minute long weekend trip, I redownloaded the app and I'm so glad I did! It's so e... See more

Rated 5 out of 5 stars

The whole experience was so easy- and it helped us pick a place we wouldn’t have gone to! The only thing was I couldn’t see the trip on my app for a while, but customer service was so lovely and sorte... See more


Company details

  1. Travel Agency

About LuckyTrip

Written by the company

LuckyTrip lets you find a trip in one tap.

Set your budget, tap Lucky and instantly find a trip to an amazing destination. It’s the easiest way to find your next adventure.

We love uncovering hidden gems. Think Soviet dive bars, haunted Romanian forests, secret pink lagoons…

Each trip comes with:

📄 ATOL Protection
✨ Best Price Guarentee
✈️ Automatic Flight Checkin
🙋 Personal Travel Advisor
🌲 Tree Planting with every Trip

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,834)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Lucky trip review what a great business

Brilliant experience from start to finish! Really really helpful been able to email the travel agent if any questions and speedy responses every time. Trip went flawlessly and the fact they check you in before you travel made the trip a whole lot less stressful. Would certainly use again thanks lucky trip!

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing app

Amazing app. I found it very easy to search and book my trip. I was kept up to date at every step of the way and it made my holiday experience a lot less stressful.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. I have loved both trips I’ve been on with lucky trip, I find the random mode helpful when trying to decide

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Mega experience

Mega experience , my 3rd time using lucky trip, hassle free, great communication from the team. Many more adventures to come.

Like tinder for holidays, keep swiping right and see the world 🙏🏻

Kev H

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

They were very good with helping book…

They were very good with helping book my holiday and contacting the hotel for special instructions. The places they chose for hotels was a good selection and they was lots of options for budget where you wanted to stay etc.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

The experience was flawless from start…

The experience was flawless from start to finish ..even though I initially booked same time as another break , they changed the dates hassle free...boarding passes emailed 24hrs before each trip , accommodation was spot on ...would recommend.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

App is great

App is great: easy UI; clear instructions; live webchat, and booking the trips couldn't be easier!

Upon booking your trip, you get an Agent who will handle your trip—booking flights, accommodations, forwarding boarding passes etc. Shout-out to Lucy in CS who kept me up-to-date in good time about my trip and boarding passes.

My experience was pretty much perfect. However, I will say that after uploading my passport information to Luckytrip, my boarding passes were under incorrect pronouns (I assume this is because I have a very unusual name for a guy). No issues when boarding, thankfully, but I suppose the takeaway would be to just check a little more before booking the flights. But again everything else was perfect, so they're still getting 5 stars.

Definitely using again soon!

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

This is my second time using this app…

This is my second time using this app and I’d reccomend it to anyone!! It’s so easy to use, and they sort your boarding passes and everything! It was a very pleasant experience and a great app!

August 4, 2025
Unprompted review
Rated 4 out of 5 stars

This was my first time ever using…

This was my first time ever using LuckyTrip. I did not know what to expect. They have covered everything.

All I had to do is turn up to the airport and enjoy my journey.

The only issue I had was in the hostel, they asked for extra payment.

The hostile manager the next day, refunded my money of the extra payment.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Travelling made easy and affordable

A
What a pleasant experience!! This was my second time booking through Lucky trip, the first I have to cancel due to an emergency but I was refunded I full immediately. This time however I was able to got on my trip with absolutely no issues. I didn’t have worry about a thing just show up and enjoy my trip. Already looking at my next trip. Also the options are off the overcrowded touristy areas and VERY AFFORDABLE!!!

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

I’m all about planning a holiday

I’m all about planning a holiday right down too a T and for once I wanted too just relax as it was my first solo traveling experience. I can honestly say it was the smoothest and easiest holiday I’ve ever had everything booked all in one! Even my transfer right too my hostel and back. I received all of my information a few days before jetting off so there was no stress and what a good way too explore new areas you may not have considered on your budget!

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

One Very Happy Customer

My experience with lucky trip was extremely good, from them booking anything to arranging everything for me, even checking me in on my flights and sending my boarding passes. I couldn't find any faults everything went so smooth and straightforward
My personal assistant Lucy was so quick to reply back to me any messages or questions I had in super quick time. Lucy was absolutely brilliant in arranging everything for me. I was so impressed with the service I received, that I will most definitely be using this app time and time again.
Thank you so much for such a excellent service and I had a worry free and great holiday

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Most incredible experience!

My experience with luckytrip was seamless! Recommended to me by an older friend as I am an 18y/o student on a strict budget, I always thought travel was something I would have to wait for. But now I’ve been on an 8 person holiday to Budapest, and already have a second couples trip to Poland! Thank you so much Luckytrip for making travel accessible instead of a luxury.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Consistent good quality

We booked a few trips with lucky trips and all of them have been outstanding! The quality of the service is incredible, they offer convenient prices for good quality stays. The hotels they choose are incredible and they even take care of the check-in of the flight. They communicate fast and efficiently whether you will have some questions or need some information. Highly recommended!

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve used lucky trip over the years and…

I’ve used lucky trip over the years and I’ve been to various places on my own or with friends and family. They have never let me down they have amazing prices and choices and they will forever be my first port of call for a little trip away. I LOVE lucky trip and will always recommend to others.

July 14, 2025
Unprompted review

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