LuckyVitamin Reviews 3,667

Easy to find and check out

Strongly recommend you, "Never buy from this company"
After a month, I have not received my order and they are not responsible.

At LuckyVitamin I was able to find what I need at an economic price, in today's economy. The shipping and time of arrival was also exceptional.

I ordered Lionmane and I received the item well packed and as I described. I have not tried it yet but the price is the best in the market.
Thank you very much for the excellent customer service and replying to my emails promptly.

That's unbelievable! I ordered an item because LuckyVitamin promised a very quick delivery, but the item was delivered to my town a month later when I left the country! No refund, no additional delivery, nothing. This is very disappointing. I will always be a customer of iherb, not this LuckyVitamin!!

I ordered products of a value of 100 dollars in July 2022 for my adress in Sweden. My first order. After 5 weeks I contacted Luckyvitamin and they say its soon to be delivered. After some more weeks I contacted to swedish mailservice instead and they explained it was rejected by customs many weeks before due to no parcel description of content. I even got a photo from customs of the parcel that this info clearly is missing.
I sent all this info incl picture and proof that the package was returned to sender by customs.
Now 7 weeks later and three conversaitions with Luckyvitamin the refuse to accept any responsibility and they will not refund because the say they have not recieved package to their return warehouse.

Regarding the missing info of the parcels content they say is out of their control because it was my swedish customs restrictions!!

Although Luckyvitamin advertise heavaly in my country, website and domain is in swedish and they make promise upon order they ship here.

Probably my money is lost for this Scam company!!! Never buy from them!

Update september 28:
Seems like the only way to really get the attention needed was to write this rewiew. Plan worked after 2 days I had my money back.
Sad but true. So if you find yourself in a similar situation you realize what to do.

Delivery from the US to Germany takes over a month and is sent back automatically. I was not informed, called or asked about my package, it just got sent back by the mailing company. Luckyvitamin takes no responsibility over this, even though the fault clearly lays on their side. Worse, they do not refund the full amount. From the 63€ I spent on this order, I only received back 36€, since they do not refund the shipping costs and further on top charge you a restocking fee of around 12€. Unbelievable. Do not buy here!

Nice products and international delivery!

DO NOT USE THEM ! DO NOT BUY FROM THEM !!!
Ive purchased two products online from them . Taken more than a month to arrive then delivery attempt to THE WRONG ADDRESS. No more attempts made to deliver so I’ve asked a refund and only given one product refund ! From what I read here so far this company is a scam and should be look into by the right authorities as I see they are not delivering only scamming

Straight-up fraud. Two months and my package has yet to arrive. I ask them to cancel it and issue a refund, they tell me I can request a refund once the package arrives. However, their refund policy is that your order has to be issued in less than 60 days. It has been 60 days and I did not even receive my order.

Advice, order your supplements from legit sites like Iherb.

It’s a scam don’t buy anything from them!!

Scam! Scam!! Scam!!!
Save your time and money. These thieves told me I selected a delivery without tracking so they can’t do anything. The customer support is trash! Once my package arrived the country and I paid the customs fee that was all. Don’t do it please. Find an alternative website. They should be taken down. Thieves.

Please do not order. Do not make the mistake that I did looking at the reviews. I suspect they are making their own. In fact I had to report them as a scam website. Keep your money stay away. They are not within the UK but outside and provide fraudulent tracking numbers that never works. As soon as the order says in country. It stops. And they come up with bogus emails, like you need insurance, we dont do door to door delivery... Please avoid this scam

I was able to find what I was searching for and feel I got great deals with the Labor day sale. My only issue was at check out. I had difficulty signing in, then difficulty with the check out page. The page kept blanking out or causing me restart with whole credit card process. This made me nervous unsure if their was a technical glitch or some sort of hacking. I went ahead and made my purchase. I hope all is well with the sale and I look forward to my delivery by the end of the week.

I tried three times to reset my password and never got an email allowing me to do this. Other than that the prices were excellent.

This Is My First Time Ordering From You And It Was An Easy And Competitively Priced Web Site.

I placed my order for Lipoflavonoid Plus, which is my 2nd order as the first order was really good and helped with my Tinnitus.
I placed my second order, Lucky Vitamins have had my £86.61 since the end of June, BUT I have not received my goods or received a refund, even though I have contacted Customer Services.
If you live in the UK, do not order from this company.

I needed to call customer service a total of three times. I tried online chat, but it was truly awful. Customer Service could have saved their reputation, by transparently offering up, the fact that *not all browsers* can complete the purchase. They hinted at this, pointing me to Chrome for another matter; they might consider revealing early on, that which promotes fewer hurdles.
As a first time experience shopping Luckyvitamin, I'd call it 'hurdle' not 'wonderful.' Not an optimal partnership for NOWfoods.