Luggage Pros Reviews 

363
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

“Great duffle bag! It has alot of storage space, light wt to meet my needs and stay within the international airline regulations without having to pay extra. This wheeled duffel will be almost perfe... See more

Rated 1 out of 5 stars

This Site SHOULD BE SHUT DOWN. They claim to produce personalized luggage but always claim pictures are too blurry or pixelated to print and their Customer Service is beyond TERRIBLE it's unprofess... See more

Company replied

Rated 2 out of 5 stars

I didn’t like the fact: 1- free shipping inside USA and they are not mentioning that in main page where the at is. 2- they tell you sign in for notifications and get 10% I discovered that on seco... See more

Company replied

Rated 5 out of 5 stars

When my trusty 30 in Samsonite Silhouette (aka Big Red) gave up the ghost after many years of years, I did my research and decided I wanted to replace it with the Delsey Chatelet Air 2.0 Trunk Spinner... See more

Company details

  1. Travel Agency

Information provided by various external sources

Luggage Pros - Large selection of luggage, bags, briefcases, handbags, laptop bags, travel accessories, and more. Low price guarantee, free shipping, and easy returns!


Contact info

3.6

Average

TrustScore 3.5 out of 5

363 reviews

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No recent history of asking for reviews

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3.6

All reviews

(363)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Sneaked in extra shipping costs

After ordering the suitcase, I noticed an "over sized handling" charge of $15. Why wouldn't this be mentioned in the shipping charges? Very disappointed in this company, and would not shop there again.
Jan Alper
360 7340134

September 30, 2017
Unprompted review
Rated 5 out of 5 stars

I am impressed.

I am impressed, ordered item at a good fair price, was told it would be shipped in a day or two. And it was shipped same day. Am used to Amazon, but will look at Luggage Pros first in future. GOod job

September 27, 2017
Unprompted review
Rated 5 out of 5 stars

You were already priced to your 115% price match from the start!

You were already priced to your 115% price match with a discount code showing on your website that was easy to see. Honestly, I even chatted with ebags.com whom I had purchased from 3 times before and they wouldn't price match you so guess you've gained a new customer. Happy to be here, lol. Hope your customer service is a easy to get along with as your website and buying experience.

September 23, 2017
Unprompted review
Rated 1 out of 5 stars

Luggage Pro does not provide enough …

Luggage Pro does not provide enough information I did not know that I would have to wait for my briefcase to be shipped from the manufacturer's warehouse which is located in another state 1,783 miles away if I would have known this I would have ordered the briefcase from the manufacturer myself and not with stupid luggage pro.

September 17, 2017
Unprompted review
Rated 4 out of 5 stars

I would recommend the Luggage Pros

I would recommend the Luggage Pros. They are accurate, efficient and forthcoming. When the Spinner carry-on that I have ordered was damaged by delivery company the LP shipped me almost immediately replacement without waiting the return of the broken one. Decent job. I'm satisfied.

September 13, 2017
Unprompted review
Rated 5 out of 5 stars

I saved lots of money

I saved lots of money. I had super service. One of the best online purchases I have ever had. Fast safe shipping and no issues.
What a pleasure. Easy to navigate website. Will continue to get my business.

Thanks!!!!

September 11, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent price and service

Excellent price and service! I have purchased several TravelPro bags. The prices offered by Luggage Pros for TravelPro are very competitive - can't find a better price anywhere. The delivery time was as promised. Definitely recommend Luggage Pros for all luggage purchases.

September 5, 2017
Unprompted review
Rated 5 out of 5 stars

Glad I choose Luggage Pros...,,

Saw a You Tube Video of the particular travel suitcase that I purchased and knew right then that I wanted one. What I didn't know was where to buy it. I am so happy that I chose Luggage Pros. I was able to find answers to all my questions on their website and was delighted with their service!
Sally Askew

September 3, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic service from these guys

Fantastic service from these guys. I ordered a Thule laptop bag and noticed a few hours later I'd ordered the wrong size. I sent an email asking if they could switch it for the correct size.

I got a response back a short while later (on a Friday evening after regular close of business no less) stating they'd handle it. My order got swapped out for the correct one and shipped on time with no delays.

Will definitely be checking them first in the future.

September 1, 2017
Unprompted review
Rated 5 out of 5 stars

Great vendor!

Great service, great products and the lowest prices. I did a lot of research before I purchased with luggage Pros. Once I found the quality product I wanted, luggage Pros had it at the lowest price. And their service was speedy and reliable.

August 29, 2017
Unprompted review
Rated 5 out of 5 stars

5 star

Not much of an online shopper, but I had a great experience! Got exactly what I needed in a timely fashion!

August 29, 2017
Unprompted review

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