Lumberjack Tools Reviews 

1,811
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 513 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping services, noting that online orders arrive promptly, often within a couple of days, and in excellent condition. People are also very pleased with the impressive affordability and solid build quality of the equipment, making these tools a popular choice for various workshop projects. Some reviewers were not happy with occasional delivery delays, courier mishandling, or instances where parcels were left unattended in unsafe locations. A few consumers also pointed out minor design flaws, noting that certain components felt somewhat flimsy, required careful adjustments during assembly, or wore out quickly.

What people talk about most

Product

Consumers find product to be positive, highlighting sturdy builds and excellent value for money. Reviewers... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting super fast shipping and... See more

Quality

Users describe positive interactions with quality, noting that the equipment feels sturdy, well-made, and... See more

Price

Customers had positive experiences with price, frequently highlighting great discounts, reasonable costs, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As always top quality products and service from Lumberjack. Super fast delivery, well packaged.It would be so easy to name other providers whose customer service is dire. Actions speak louder than wor... See more

Company replied

Rated 5 out of 5 stars

Workshop Vac 1200w Great service quick delivery and this thing sucks like a Demon, did the obligatory face sucking test, who knew a grown man's head could nearly be sucked into a 4" hose. After the w... See more

Company replied

Rated 5 out of 5 stars

A very friendly and helpful customer service - yes, I'm talking about you, Sharna! When my bandsaw arrived damaged (I'm guessing it was dropped at some point during transit) Sharna clearly explained h... See more

Company replied

Rated 5 out of 5 stars

I recently had a minor problem with my compressor, I messaged Sharna at Lumberjack tools and as I live in driving distance I took it in the next Day. I introduced myself to Sharna and we had a word w... See more

Company replied



Company details

  1. Woodworking Supply Store
  2. Tool Store
  3. Tool Wholesaler

Written by the company

Great value woodworking power tools and hand tools to the trade and public, offering you a Friendly first class service.

Fast FREE Next Day Delivery!!

12 Months Guarantee!!

If I Change My Mind…. If you wish to return your item due to not being required or if you just simply change your mind…. you then have 30 Days in which to return the product, providing it is complete with all of the component parts included, unused it its original packaging with the original bill of sale. You will have to arrange the return of the return of the goods yourself and we advise that this is sent on a tracked service. We cannot accept any responsibility for damage caused by your carrier. ITEMS MUST be returned in original packaging. We are unable to accept return of a products which is not in it’s original, undamaged packaging. We will refund any amount due to you within 14 days from the day we received the item(s) back.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,811)

489 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very prompt service

Very prompt service

May 13, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Truly excellent service

Truly excellent service. Very impressed with how quickly my item was dispatched and delivered, even though it is an extremely heavy item. I initially ordered this machine through Amazon, promised a 5 working day delivery, then was dismayed to be told delivery would not be for several weeks.
Out of frustration I contacted Toolsave directly and spoke with an extremely helpful lady who couldn't understand why Amazon had quoted such a long delivery window. She advised me to cancel the Amazon order, and order direct through them, which I did. Thus saving a few hundred pounds on the purchase price and my item was dispatched by next day, delivered a few days later. Needless to say, I will be ordering direct through Toolsave for all my future machine and tool requirements. Well done to the customer service lady I spoke with and well done the rest of the team for getting my purchase to me in great time. Friendly, approachable, reliable and cost effective... a rare thing in this day and age. Much appreciated.

May 13, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 3 out of 5 stars

I would love to give you a product…

I would love to give you a product review and support a UK business from overseas. Disappointingly, despite your website stating you would quote for delivery to Spain you simply cancelled the order with limited explanation and no alternative option for purchase. The upside is that you did this all very quickly.

May 11, 2026
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Reply from Lumberjack Tools

Hi

Thanks for your review, and glad we could get the problem solved quickly for you.
We apologize on behalf of the couriers that this purchase couldn't be for filled to your delivery location. There are currently some issues that they are working on to allow a smooth movement of our machines to Europe etc. However this is taking a little longer than expected.

We would love to serve you again hopefully in the near future

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

A truly excellent saw

A truly excellent saw. I really like using it. Its blade change facility is fabulous.

May 11, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 1 out of 5 stars

The sander was left on my doortep.

The sander was left on my doorstep. I gave instructions to put the item in the black box in the front garden. It wasn't followed resulting in someone taking the item. I live on a street which is busy, i worked a 10hr shift to find my parcel gone.Not a happy customer. I have now installed a door ring bell due to this .

May 8, 2026
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Reply from Lumberjack Tools

Hi Lynne

We apologize that the item was not left in a safe place by DPD, we understand that we have now come to a conclusion on this matter and we hope that the solution reflects a better rating than previously given.
Hope to hear from you again soon :)

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Brilliant service delivery on time…

Brilliant service delivery on time Happy with it will highly recommend

May 8, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Excellent on all accounts

A really good quality bench at a reasonable price. Delivery was quick and I was kept updated about the progress. The bench was quick and easy to put together and everything fit really well. The bench is sturdy and a pleasure to use. I am absolutely thrilled with it.

May 8, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Really fast dispatch

Really fast dispatch
Good value tools - nail gun seems to work but not had chance to put it through its paces yet

May 5, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Excellent product at a very reasonable…

Excellent product at a very reasonable price, well packaged and super quick delivery.

May 8, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

good price

good price, good quality and fast delivery

May 7, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 4 out of 5 stars

Lovely 12" saw, but......

Lovely 12" saw, so far at least on par with much dearer familiar branded equivalents. Some points losing the fifth star...the slide lock knob is pathetic, the extension rails are only fit for carrying handles and the hold down clamp should have a quick -adjust button. Overall, smooth running and (so far) accurate.

May 7, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Excellent service and excellent…

Excellent service and excellent aftersales highly recommend

April 30, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Speedy service.

May 5, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Excellent choice for those getting into woodwork.

I have been getting into woodwork as a hobby and, hopefully, a future income stream to support retirement from my main career.
I have found Lumber Jack tools to be cost competitive and excellent tools for those who want quality tools, but are on a reasonable budget. They also have their Pro range which are more for experienced professionals.
Their service has also been excellent, with fast delivery and everything you need in the box to get working with the tools.

May 1, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

My plunge saw arrived on time and in…

My plunge saw arrived on time and in good condition. It's my first plunge saw and I find it well made , robust and easy to use. Better still, it will run on my Evolution track. The dust extraction works well and even better when I taped up the blade changing hole in the guard.
The track is very good and made of thick aluminium. Better than the Evolution one.
I feel a good addition to the track system would be 2x 1.4m lengths, like the Evolution, to make a 2.8 length.
That would only involve 1 joint in the run instead of 3 and potentially more accurate.
All in all, a lovely machine to use.

May 5, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Adjustable Saw/Builders trestles.

Item came when they said it would.Trestles seem ok for what I paid for them against others that different companies make.Not had a chance to use yet but I am sure they will be fine.

May 5, 2026
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Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

Bill

The machine was easy to set up and use with clear instructions and appropriate accessories.
The machine was purchased for use on hardwoods as I am a woodturner.
Finally, the construction is very sturdy and relatively lightweight.

May 1, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars

I knew what I was looking for from the…

I knew what I was looking for from the site, tapped in battery & went straight there. I know there only 2 choices but with most sites you have to plow through so much. A couple of clicks later my purchase was ordered.

April 30, 2026
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

Rated 5 out of 5 stars
Lumberjack Tools logo

Reply from Lumberjack Tools

Thank you for the fantastic review! We're thrilled to hear you're happy with the service. Your recommendation means a lot, and we look forward to serving you again soon!

Kind Regards
Lumberjack Tools

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