LuxeBC Ltd - Luxury Beauty Company Reviews 

418
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Packaged well. This is the authentic African black soap as you can smell the Palm ash oil once opened. Customer Service is robust!!

Rated 5 out of 5 stars

There a certain products that are a nightmare to locate easily. LuxeBC have done a marvellous job of stocking a vast range of health and beauty products at sensible prices, delivered straight to your... See more

Rated 5 out of 5 stars

Fantastic selection of goods to purchase. I'm more than happy to have found a number of American baby food brands that are dairy and soya free for my allergic baby. I will definitely be shopping agai... See more

Rated 5 out of 5 stars

I researched this product at length and made my decision based on information supplied by Luxe. Having made my choice I expected to wait...but it wasn't for long. How this product will fare iI cannot... See more

Company details

  1. Wellness Center

Information provided by various external sources

LuxeBC Ltd is committed to bringing you the highest quality products at the lowest possible price. Choose from a huge range of over 30,000 products. We supply health supplements, sports nutrition, herbal remedies, bath and beauty products, organic food and groceries, eco friendly home and garden products and supplements for pets. Please view our special offers section as every day we have new offers and discounts that you can take advantage of. We hope you enjoy your shopping experience with us…


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

418 reviews

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4.7

All reviews

(418)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Perfect order

Never had any problem with LuxeBC: fluent ordering, good packaging, fast delivering (not the fastest though). However their prices are less competitive for a few months.

March 15, 2015
Unprompted review
Rated 4 out of 5 stars

good communication + item is as described

The only reason this isn't a 5 star review is how long I had to wait for item to be delivered. In fairness it does state on the site how many working days it may take for an item to arrive and my item did arrive within that timescale - but only just.

March 12, 2015
Unprompted review
Rated 4 out of 5 stars

Good products at the right price.

Luxe BC offers products I need at competitive pricing and with reasonable delivery times.
Great quality Aloe Vera products, Flax Oil etc.
Have used them several times over the last 2 months and will continue to do so.

March 8, 2015
Unprompted review
Rated 3 out of 5 stars

Discontinued

Ordered some mineral pigments, paid. A week later was emailed that they no longer stock product, discontinued, even though advertised on their website. Paid by paypal so refund took ages to clear.

February 27, 2015
Unprompted review
Rated 5 out of 5 stars

Very pleased

I was very pleased with my recent order. Not only are LuxeBC one of the only stockists of particular health foods I like, they are also at reasonable prices. My order came quickly and packed well, protecting the product nicely.
I will definitely be reordering as the snapea crisps have been a hit at home and with my work colleagues.

February 24, 2015
Unprompted review
Rated 5 out of 5 stars

Very good

I was looking for a product on Amazon but found it much cheaper on Luxe-BC. The first time I ordered I got a generous voucher which I used for the second order. Packaging was good and it arrived according to the delivery schedule. It was slower than Amazon might have been but this was stated at the time of purchase, it was much better value and in bulk in refill packs which is what I wanted. Highly recommended.

February 4, 2015
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend!

I have made numerous purchases from Luxe BC and I cannot fault my experience. There offer a fantastic selection of products, all at good price plus delivery is quick and inexpensive. I would certainly recommend the company.

February 4, 2015
Unprompted review
Rated 5 out of 5 stars

Excellet and friendly service

I have used this company for several years an I cannot praise this them highly enough. Not only do they provide a wide range of products at highly competitive prices, but when I made an error in my order they dealt with it in relaxed manner and covered the cost themselves - even thought the fault was mine.

January 29, 2015
Unprompted review
Rated 3 out of 5 stars

Good service but delivery times could be better

My experience from making regular orders for hops flower capsules is slow delivery times, always over a week, usually more than 2 weeks.
It didn't help that my last order was lost in the post(not their fault), I wasn't expecting a fast delivery so didn't complain until 2 weeks had gone by. Good customer service in quickly creating a replacement order for me which was sent with no fuss and slightly quicker than usual.

Not sure if they order these from America when I order from them but it feels like it. The fact that their order confirmation email states that they are working to improve order processing and despatch times show that they know there is a problem.

January 26, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service ! I was kept advised regarding the progress of my order from Inception to fulfillment. The items I ordered were out of stock and I was offered a very acceptable range of options. I opted to wait for the goods to come back into stock , with clear timescales for likely delivery. The revised delivery period was realistic and in fact my order was delivered ahead of time . Result .. Very happy first time customer !

January 23, 2015
Unprompted review
Rated 3 out of 5 stars

Product didn't arrive

My product didn't arrive, but they did give me a refund and an offer of 10% of another order, I'll probably try somewhere else first though.

January 20, 2015
Unprompted review

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