Luxian of London Reviews 

53
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We had Raj drive us home from Ascot and it was such a good experience. From the initial booking to getting dropped home was really easy and a great price. Thoroughly recommend this company. We will be... See more

Rated 5 out of 5 stars

Excellent service from Raj at Luxian at a competitive price. Collected us at a remote location, arriving when he said he would & driving our car home smoothly and calmly as we snoozed after a generous... See more

Company replied

Rated 5 out of 5 stars

A brilliant service from start to finish. Easy to obtain quote and book and superb communication right through to the day. We used the Drive My Car Service and the driver was ahead of schedule and not... See more

Company replied

Rated 5 out of 5 stars

Raj was prompt picking us up and kindly waited whilst we finished up in the Twickenham car park. He drove us very safely home which was the perfect end to a day with friends. Someone (probably me !) w... See more

Company replied

Company details

  1. Bus and Coach Company

Information provided by various external sources

Luxian of London provide a bespoke luxury chauffeur service including vehicles such as Rolls-Royce, Mercedes Benz and Range Rover in addition to the signature 'Drive My Car' service allowing customers to hire a chauffeur to drive their vehicle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

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No recent history of asking for reviews

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4.8

All reviews

(53)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service - I recently had an operation and after 10 days recuperating I needed to get myself and my car from Oxford to home in Hertfordshire. Very careful driver. Excellent.

December 28, 2021
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for your 5 star review, we really appreciate it and we look forward to seeing you again in the near future!

Rated 5 out of 5 stars

Excellent experience

Had the best experience with Raj. After deciding to drink we couldn’t leave our car where it was parked overnight so found Luxian online and (easily) booked a driver to get us and our car home later that evening. He met us on time and drove the car professionally and safely. This service is such a good idea, I have told all my friends and would definitely use them again.

December 8, 2021
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for your 5 star review, we really appreciate it and we look forward to seeing you again in the near future!

Rated 5 out of 5 stars

Great service

Great service! I would recommend to my friends.

November 26, 2021
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for your 5 star review, we really appreciate it and we look forward to seeing you again in the near future!

Rated 5 out of 5 stars

I needed to get my boss's car from…

I needed to get my boss's car from north to south London at short notice. Raj was able to do this for me efficiently and promptly. I would definitely recommend Luxian of London.

November 22, 2021
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for your 5 star review, we really appreciate it and we look forward to working with you again in the near future!

Rated 5 out of 5 stars

A great service

Last min impromptu drinks with friends in London meant I couldn't drive home. Thankfully Raj provides a great service and rescued me and drove me and my Tesla safely home.

February 26, 2020
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for your 5 star review, we really appreciate it and we look forward to seeing you again in the near future!

Rated 5 out of 5 stars

Great service

Great service. Will definitely use again

February 24, 2020
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for your 5 star review, we really appreciate it and we look forward to seeing you again in the near future!

Rated 5 out of 5 stars

Excellent service! Does exactly what they say they'll do :)

I booked a driver to drive me home in my car last night after a party. The driver (who was a lovely gentleman) met me where I parked my car and drove me home safe and sound. I will be recommending this really useful service to my friends and family x

February 21, 2020
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for your 5 star review, we really appreciate it and we look forward to seeing you again in the near future!

Rated 1 out of 5 stars

Gave a quote from Ascot to Reading for…LUXIAN

Gave a quote from Ascot to Reading for Royal Ascot (Driver to Drive our vehicle) £70.10, I confirmed and all was good.
Today I get an email to tell me the rate is now £135.00 (Because they get busy)
Unethical and dishonest, avoid.

January 31, 2020
Unprompted review
Luxian of London logo

Reply from Luxian of London

Hi Marcus,

Thanks for taking the time to leave a review. We're sorry you feel this way.

As mentioned to you both by email and on our website, the price on our online enquiry form is exclusively for journeys within London.

An amended quote is sent to every customer who makes a DMC enquiry outside of London which they can choose to accept or decline.

Bookings are only confirmed once a deposit payment is made, therefore your booking was never confirmed, nor was any contact made with yourself to say it was.

As with virtually all cab and driver services, rates change throughout the year for various reasons, we simply prefer to let our customers know what the reasons are.

We hope this clarifies why you were sent an amended quote.

We have been serving our customers with honesty, integrity and transparency for years (hence our previous reviews) and we apologise if the information on our website was not clear enough for you.

Rated 5 out of 5 stars

This is a terrific service

This is a terrific service. Easy to arrange our ride, and pay a deposit on the phone. Our driver, Raj, was bang on time, quiet, dignified and classy, and got us and our dog and the car safely and quickly home after a Burns night celebration. Highly recommended.

January 27, 2020
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for leaving a 5 star review :) We're happy to see you enjoyed the service and your evening and we look forward to seeing you (and your dog) again soon!

Rated 5 out of 5 stars

Excellent Service & Upkeep of Car

They have best chauffeur and excellent luxurious cars. Thank you for last moment arrangement.

December 25, 2019
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for your 5 star review! We look forward to seeing you in the new year and continuing to provide you with our best chauffeur service.

Rated 5 out of 5 stars

The best in the business

By far an excellent and personable service which went above and beyond. I have used quite a few chauffeurs in London and this is by the far the greatest. I will 100% recommend to family and friends.

December 25, 2019
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for your 5 star review! We look forward to seeing you in the new year and continuing to provide you with the best chauffeur service.

Rated 5 out of 5 stars

Moved car from London to Birmingham

Raj was courteous, professional and kept me up-to-date with progress of the move. Excellent service.

November 14, 2019
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for the 5 star rating! We are happy to see you were satisfied with the service and we look forward to working with you again :)

Rated 5 out of 5 stars

Very pleased with the service.

November 4, 2019
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for the 5 star review! We are glad to see you were pleased with the service and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service, lovely gentleman who took me home. Trustworthy and pleasantly.

October 27, 2019
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for the 5 star review! We're happy to see you were satisfied with your service and look forward to seeing you again soon :)

Rated 5 out of 5 stars

Prompt and friendly service

Prompt and friendly service, great price. Cant wait to use again

October 22, 2019
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for taking the time to review our services. We're glad to see you were satisfied and look forward to seeing you again soon!

Rated 5 out of 5 stars

Extremly respectable.

Distinguish respectable gentleman, full of courteously and increase
respect. Reportable company full of know how. .

August 14, 2019
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for taking the time to leave a review. We are happy to see you have had a good experience and we look forward to seeing you again!

Rated 5 out of 5 stars

5 Stars ⭐️

Prompt, professional and very friendly - highly recommended!

August 11, 2019
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for the the positive review, we are happy to hear you were satisfied with our services and we look forward to seeing you again soon!

Rated 5 out of 5 stars

Over the top service

Over the top service - extremely helpful and obliging . Sorting out my car in my absence to take it for service and staying fir 3 hours awaitig AA breakdown when the car became immobilised which was not part of the job . Very polite informative and helpful .
Thank you

August 8, 2019
Unprompted review
Luxian of London logo

Reply from Luxian of London

Thank you for the positive feedback, we are glad you were satisfied with the service. We are always happy to help our customers as much as we can and we hope you'll be back again soon :)

Rated 5 out of 5 stars

What an amazing service!!!!!

What an amazing service!

Highly recommend this Company.

July 13, 2019
Unprompted review
Luxian of London logo

Reply from Luxian of London

Hi Michelle! Thank you for the positive feedback. We look forward to seeing you again soon :)

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