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Rated 1 out of 5 stars

I wish I’d read these reviews before I spent $95 on 2 dresses. They were both too small, even though I used their size chart and measured first, plus the quality was cheap and they weren’t made in the... See more

Rated 5 out of 5 stars

From the reviews, I knew it would take a little time to receive my order, but the wait was worth it. The three sweaters I ordered are just gorgeous, so many fun details that make them stand out and th... See more

Rated 1 out of 5 stars

One dress was so thin you could see completely through it. Both items were way too small regardless of using the sizing information to place the order. The company only accepts returns if there is a... See more

Rated 5 out of 5 stars

This was the first order I had done from Luyla and other than the delivery time length it was seamless. The dresses I ordered are very cute. The fabric I had pictured on one of the dresses was differe... See more

3.5

Average

TrustScore 3.5 out of 5

93 reviews

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3.5

All reviews

(93)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I wish I’d read these reviews before I…

I wish I’d read these reviews before I spent $95 on 2 dresses. They were both too small, even though I used their size chart and measured first, plus the quality was cheap and they weren’t made in the US as advertised. They say to contact them for a return authorization but then won’t give you one and wanted to give me $26, then $42 for ‘compensation’ and I could keep them! I don’t want them. They are too small and made of cheap material. I will never order from them, or any of the other sites that have different names but the exact same merchandise again.

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

3 gorgeous sweaters

From the reviews, I knew it would take a little time to receive my order, but the wait was worth it. The three sweaters I ordered are just gorgeous, so many fun details that make them stand out and they are soft and super comfortable. I know my winter will be much more bearable because of them. I will for sure be ordering from here again. Super quality and attention to details!

August 17, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t buy anything - scammers

Don’t buy anything! You cannot return it. You need their permission to return an item. I tried to return something and they offer to refund $14 and I could keep it. When I said no, they offered me $25. I said no. I just want to return it for a refund. They stopped responding to emails. There is no number to call. This is a scam and the merchandise is junk.

August 7, 2023
Unprompted review
Rated 3 out of 5 stars

Hi, Returning an item

Hi,

I made a big mistake on the size of one item. When i read the infos about how to return an item, i saw that i can't do it so i'm staying with a item that i can't used. I'm very satisfied

May 11, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered shoes

Ordered shoes - they didn't look anything like the picture. They pictured them as leather and they are cheap plastic. Also way too big. Tried to return them and they have given me the run around. DO NOT order from this store- they are horrible to deal with.

April 2, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered 6 items from this company

I ordered 6 items from this company. 3 of the items did not fit properly even though I used their sizing charts for all items...one of the items in Large (I weigh 150lbs)
I could not even do up the buttons.
When I asked to return the 3 items that cost me $99.97
dollars, they offered me $22.00. I sent an email saying that this was ludicrous and only want my money back.

March 20, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered 5 dresses and wanted to…

I ordered 5 dresses and wanted to return 4 due to size issue was too small they only offered me 26.00 when I spent 182.00 they are a sham company when I tried to contact them again for a refund no response do not buy from this company save yourself the money and headache

March 19, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a dress from this company and…

I ordered a dress from this company and twice they told me they had the wrong address never received product never received my money back. No one to get in contact with. If I had a choice, I would give it a zero star.

August 2, 2022
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE ! Watch out for this company. The clothes I ordered are too small. I tried to return. They won't accept returns, despite their site saying to email them for return authorization. Then, they offer for you to keep items and refuse to give full refund, but instead offer $18 on a $106 order. It's a Sham company. DO NOT BUY FROM THEM !!

October 20, 2022
Unprompted review

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