I've purchased 4 refurbished computers from Macs4u over the years. They stand by their products and offer super quick and amazingly accurate tech support. My latest buy, a 2019 iMac, arrived in less t... See more
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My computer came on time and well packaged, as advertised. However, am having a heck of a time getting my information transferred over. I have run migration assistant 4 times now, and spent hours on... See more
Company replied
I was so very pleasantly surprised when I opened the box to find what looked like a brand-spanking-new iMac! One would never know it was already five years old as it was in "factory new" condition.... See more
This is the 4 th piece of equipment I have bought from Macs4u.com. Maybe it’s their midwestern base but I have never been dissatisfied, disappointed or anxious about any of the 4 transactions. The bo... See more
Company details
Written by the company
Why compromise? Macs4u offers a wide range of computers: refurbished MacBook Pro, MacBook Air, MacBook including M1 models, iMac, MacMini as well as Apple accessories. Owning an Apple device is within your reach, as our unbeatable prices allow you to own one of these powerful machines, with our excellent customer service ensuring a smooth transaction and a reliable after-sales support. Macs4u offers the largest selection of refurbished late model Macs at prices that make you smile. You have our guarantee that we only provide the highest quality Apple-certified refurbished products in our listings. With our extended warranty, layaway plans, and easy instant financing options, you can get a MacBook no matter of your budget. Our personal service helps you select the right model (no one works on commission here) and we are here to support you while you are enjoying your Mac. Our warranties keep you covered. One year warranty included on all computers and offer optional accident protection plans. We have partnered with Trustpilot since 2014, all reviews about us have been verified and administered by them on this site. We deal exclusively in Apple products. All our technicians are Apple certified, so no short-cuts here. We are here for you, so please be in touch if we can provide you with more details. Thanks
Contact info
5950 Clearwater Drive, Suite 100, 55343, Minnetonka, United States
- 800 496 7920
- customeradvocacy@macs4u.com
- www.macs4u.com
Replied to 100% of negative reviews
Typically replies within 1 week
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Good service
Good service. Package arrived on time and as described. Reached out to add order to a newly created account. Was taken care of within a day.
M1 MacBook Pro
Ordered an M1 chip MacBook Pro, 512 Gb SSD. It was an Apple factory refurbished model. Once again macs4u provided an absolutely perfect machine for a very reasonable price. Beautiful look, perfect in every way. You can’t go wrong with macs4u.
AMAZING! HIGHLY RECOMMENDED
Great service. Swift shipping, Great Help with superb customer service. Product just as described
The machine was in even better than I expected
The machine was in even better condition than listed. I had to reach out to the support team a couple of times in the process and they were exceptional, I have referred them to a number of friends and family.
When I decided to buy a new computer I…
When I decided to buy a new computer I checked into macs4u. I liked what I read.
When I actually spoke to someone they were very helpful. You never have to wait long to talk to someone.
My computer came fast and was packed really well.
I love my computer. It works perfectly.
A very satisfying experience. I recommend macs4u. as a great place to buy a
I Love Love Love my new MacBook Pro
I Love Love Love my new MacBook Pro! Arrived on time in excellent condition.
Sales associates were very easy to work with. I will use in the future.
Just what I was looking for…
I was looking for a refurbished MacBook Air, and Macs4U had just what I needed in the price range I could afford. Beautiful condition too. Thanks so much.
Always completely professional
Always completely professional. Answers swiftly when questions I have - they resolve. Great company!
macs4u are always spectacular
macs4u are always spectacular. Deliver on-time and in perfect condition.
Good product
Product arrived in good condition. I was aware of the process throughout and my child is quite happy with the product. Thank you
The service was great but…
The service was great but unfortunately, the FedX situation colored the situation in a negative light.

Reply from macs4u.com
I purchased a MacBook Pro several…
I purchased a MacBook Pro several months ago and I love it!! Brandon in Customer Service was a star helping me out with my internet service issue!! I would buy another computer from them in a heartbeat!! Highly recommended!!
Macs4u came highly recommended
Macs4u came highly recommended by multiple family members and I’m extremely happy with my purchase. It was in excellent condition and works great ! Would definitely purchase from them again
My third purchase of a Mac from macs4u - Terrific as always!
I recently bought a refurbished MacBook Pro - the third Mac I have purchased from macs4u over the years. Everything about the purchase, shipment, communications, condition of the Mac - in a nice case and with keyboard protector, and performance of the Mac has been outstanding! We have always had very good experiences with macs4u. We would definitely recommend them!
Great Experience… Great Product!
All in all a great experience and great computer. I got a 2017 MacBook Pro in excellent condition. I will say there are small areas on this computer where you can tell it’s refurbished. Theres a small bubble on the very side of my screen where I imagine the screen was replaced. But the performance is on point… lighting fast and responsive, and cosmetically in amazing condition. There was a courtesy call made to make sure my delivery went well and great correspondence along the way through email to make sure I had everything I needed. I would definitely do business with this company again.
The transaction was smooth and fast
The transaction was smooth and fast.
Macs4U followed up with me when the MacBook was sent out and asked if i had any questions.
Macbook Pro purchased is basically brand new and works great.
Would buy again
Took a little longer to get here than I preferred but a holiday weekend didn’t help. Quality of the Mac is really nice. Always nervous with a refurb but this thing is like new. Thanks!
Great Deal & EXCELLENT Customer Service!
When my previous iMac failed (after 13 years!) and I didn't have the $$ for a new one I started researching my options and am so glad I found Macs4U! The refurbished iMac desktop I bought looks and performs just like a brand new computer! It was in perfect cosmetic condition and has been operating fast and flawlessly in every way since the moment I fired it up. Not only that, but the customer service they provided has also been fantastic! They helped me transfer my old data over to my new desktop and even made sure I had the most current updates to the applications I use most frequently. I couldn't be happier with my purchase from Macs4U and would be happy to do business with them again. HIGHLY RECOMMENDED to anyone looking for a great deal on Apple products. THANK YOU!
2 great experiences so far!
I just bought a second Mac laptop from Macs4u and couldn’t be happier! The refurb I bought for myself 2 years ago felt like a gamble as I had always used PC. Since I love my iPhone I decided to try a refurb MacBook Air. The Macs4u support team walked me through transferring my data and I have had no issues with it so far. When my daughters Mac got so old that she could no longer get updates on it (circa 2012) we decided to get her a refurb MacBook from Macs4u since we had such a good experience the first time. Again the tech support was superb for moving her data from her very old Mac to the “new” one.
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