macs4u.com Reviews 3,206

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I've purchased 4 refurbished computers from Macs4u over the years. They stand by their products and offer super quick and amazingly accurate tech support. My latest buy, a 2019 iMac, arrived in less t... See more

Rated 3 out of 5 stars

My computer came on time and well packaged, as advertised. However, am having a heck of a time getting my information transferred over. I have run migration assistant 4 times now, and spent hours on... See more

Company replied

Rated 5 out of 5 stars

I was so very pleasantly surprised when I opened the box to find what looked like a brand-spanking-new iMac! One would never know it was already five years old as it was in "factory new" condition.... See more

Rated 5 out of 5 stars

This is the 4 th piece of equipment I have bought from Macs4u.com. Maybe it’s their midwestern base but I have never been dissatisfied, disappointed or anxious about any of the 4 transactions. The bo... See more

Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Electronics Store

Written by the company

Why compromise? Macs4u offers a wide range of computers: refurbished MacBook Pro, MacBook Air, MacBook including M1 models, iMac, MacMini as well as Apple accessories. Owning an Apple device is within your reach, as our unbeatable prices allow you to own one of these powerful machines, with our excellent customer service ensuring a smooth transaction and a reliable after-sales support. Macs4u offers the largest selection of refurbished late model Macs at prices that make you smile. You have our guarantee that we only provide the highest quality Apple-certified refurbished products in our listings. With our extended warranty, layaway plans, and easy instant financing options, you can get a MacBook no matter of your budget. Our personal service helps you select the right model (no one works on commission here) and we are here to support you while you are enjoying your Mac. Our warranties keep you covered. One year warranty included on all computers and offer optional accident protection plans. We have partnered with Trustpilot since 2014, all reviews about us have been verified and administered by them on this site. We deal exclusively in Apple products. All our technicians are Apple certified, so no short-cuts here. We are here for you, so please be in touch if we can provide you with more details. Thanks


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Good service

Good service. Package arrived on time and as described. Reached out to add order to a newly created account. Was taken care of within a day.

July 14, 2022
Rated 5 out of 5 stars

M1 MacBook Pro

Ordered an M1 chip MacBook Pro, 512 Gb SSD. It was an Apple factory refurbished model. Once again macs4u provided an absolutely perfect machine for a very reasonable price. Beautiful look, perfect in every way. You can’t go wrong with macs4u.

July 9, 2022
Rated 5 out of 5 stars

When I decided to buy a new computer I…

When I decided to buy a new computer I checked into macs4u. I liked what I read.
When I actually spoke to someone they were very helpful. You never have to wait long to talk to someone.
My computer came fast and was packed really well.
I love my computer. It works perfectly.
A very satisfying experience. I recommend macs4u. as a great place to buy a

July 5, 2022
Rated 5 out of 5 stars

Good product

Product arrived in good condition. I was aware of the process throughout and my child is quite happy with the product. Thank you

June 29, 2022
Rated 4 out of 5 stars

The service was great but…

The service was great but unfortunately, the FedX situation colored the situation in a negative light.

June 29, 2022
macs4u.com logo

Reply from macs4u.com

Dear June
Thanks for your feedback & thank you for the thumbs up on our service. At Macs4U we pride ourselves to provide great products and service.
When it comes to deliveries, we gladly assist and escalate delivery issues within Fedex, but have no direct influence over deliveries.
- Fedex started transporting your shipment 3 hours after order was placed.
- The delivery address change request you made after the package was already in route, was unfortunately the culprit for Fedex to route the package to another location than you specified.
- We worked with Fedex to get this addressed promptly on your behalf.

We are happy that you were able to get the package after a slight delay still within 3 days (Ground free shipping option)
If we can be of further assistance, we are here for you

Your Macs4U team

Rated 5 out of 5 stars

Macs4u came highly recommended

Macs4u came highly recommended by multiple family members and I’m extremely happy with my purchase. It was in excellent condition and works great ! Would definitely purchase from them again

June 25, 2022
Rated 5 out of 5 stars

My third purchase of a Mac from macs4u - Terrific as always!

I recently bought a refurbished MacBook Pro - the third Mac I have purchased from macs4u over the years. Everything about the purchase, shipment, communications, condition of the Mac - in a nice case and with keyboard protector, and performance of the Mac has been outstanding! We have always had very good experiences with macs4u. We would definitely recommend them!

June 25, 2022
Rated 5 out of 5 stars

Great Experience… Great Product!

All in all a great experience and great computer. I got a 2017 MacBook Pro in excellent condition. I will say there are small areas on this computer where you can tell it’s refurbished. Theres a small bubble on the very side of my screen where I imagine the screen was replaced. But the performance is on point… lighting fast and responsive, and cosmetically in amazing condition. There was a courtesy call made to make sure my delivery went well and great correspondence along the way through email to make sure I had everything I needed. I would definitely do business with this company again.

June 24, 2022
Rated 5 out of 5 stars

Would buy again

Took a little longer to get here than I preferred but a holiday weekend didn’t help. Quality of the Mac is really nice. Always nervous with a refurb but this thing is like new. Thanks!

June 19, 2022
Rated 5 out of 5 stars

Great Deal & EXCELLENT Customer Service!

When my previous iMac failed (after 13 years!) and I didn't have the $$ for a new one I started researching my options and am so glad I found Macs4U! The refurbished iMac desktop I bought looks and performs just like a brand new computer! It was in perfect cosmetic condition and has been operating fast and flawlessly in every way since the moment I fired it up. Not only that, but the customer service they provided has also been fantastic! They helped me transfer my old data over to my new desktop and even made sure I had the most current updates to the applications I use most frequently. I couldn't be happier with my purchase from Macs4U and would be happy to do business with them again. HIGHLY RECOMMENDED to anyone looking for a great deal on Apple products. THANK YOU!

June 19, 2022
Unprompted review
Rated 5 out of 5 stars

2 great experiences so far!

I just bought a second Mac laptop from Macs4u and couldn’t be happier! The refurb I bought for myself 2 years ago felt like a gamble as I had always used PC. Since I love my iPhone I decided to try a refurb MacBook Air. The Macs4u support team walked me through transferring my data and I have had no issues with it so far. When my daughters Mac got so old that she could no longer get updates on it (circa 2012) we decided to get her a refurb MacBook from Macs4u since we had such a good experience the first time. Again the tech support was superb for moving her data from her very old Mac to the “new” one.

June 18, 2022

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