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Company details

  1. Software Company

Written by the company

Macube is the only Mac cleaning app that integrates duplicate finder, large & old files and shredder in the market. No need to buy 2 or more apps to do the same work. Macube detects gigabytes of junk from macOS system folders, iTunes, photos, mail, browsers, and even large old files. You will be surprised how much space you can get after cleaning up Mac with Macube. Macube has a special algorithm that locates similar images on your Mac. You can set up the similarity standard to find out the images that look alike. Then review these images before you decide what’s worth keeping. It’s Macube’s unique feature.


Contact info

2.2

Poor

TrustScore 2 out of 5

22 reviews

5-star
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1-star

Replied to 100% of negative reviews

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Rated 1 out of 5 stars

it works but there are better products…

it works but there are better products out there. Customer service is non-existent and they refuse to provide an answer when you try to cancel your service. I had to report them for fraud to get the charges to my card stopped.

February 2, 2026
Unprompted review
Macube logo

Reply from Macube

Hi Cristopheer, we are sincerely sorry for the frustration you've experienced. This is certainly not the level of service we aim to provide. It’s possible your previous emails were filtered or missed due to a technical glitch. We have a clear refund policy and would never want our users to feel they have to take such drastic measures. Please contact us again at support@macube.com with 'URGENT' in the subject line, and we will prioritize resolving any remaining issues for you immediately.

Rated 3 out of 5 stars

No free trial, irritating setup, but it does do the job.

It doesn't have a free trial, despite trumpeting it. With the free trial you can't actually delete anything. I also had trouble activating the license even after purchasing it, which was irritating. That said, customer support was responsive, and they did cancel my subscription when requested. The fact that you have to email to request cancellation is crap, and it's clear that they're looking for people to sign up and forget they have this. That said, it did delete what I wanted it to.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

After using Macube

After using Macube, my Mac feels brand new! I was amazed at how easily it cleaned out junk files from our system folders, iTunes, and even my browser. The large & old files feature is a fantastic addition, helping me clear out space I didn't know I had. What sets Macube apart from other apps is its unique ability to detect similar images--it's a game changer for organizing my photos. No more clutter no more lag.

August 15, 2024
Rated 5 out of 5 stars

I've never used a Mac cleaning app..........

I've never used a Mac cleaning app as effective as Macube. It quickly cleared out clutter from system folders, iTunes, photos, and more. What sets Macube apart is its all-in-one functionality-duplicate finder, shredder, large files cleaner, and even a special algorithm to detect similar images. My Mac feels so much lighter and faster after using it. Highly recommend this app for anyone serious about optimizing their Mac !

August 17, 2024
Rated 1 out of 5 stars

Don't sign up

I should've googled before I signed up for the free trial. Same issue, other than the fact that the app wasn't able to clean my mac as desired, the cancellation was no where to be found throughout the website or the app. I've been charged 2 months in a row and will try to request for refund for the lastest one. DO NOT sign up for this app.

June 6, 2024
Unprompted review
Macube logo

Reply from Macube

Hi Rainiech. We understand that every user has different needs, and we’re sorry to hear that our product didn’t meet your expectations. We’ve helped many users clean their Macs successfully and have received positive feedback. If you decide not to use our product, please reach out to our official customer support at support@macube.com. The cancellation process is simple and quick, and we’ll assist you right away.

Rated 1 out of 5 stars

I downloaded the app and seen you…

I downloaded the app and seen you needed a trial/membership to use the service, i signed up online and entered my card info, and NEVER received the activation code. No reply from their 'customer service' email and no phone number/any way to contact them.
No way on site to withdraw membership/cancel.
Scam written all over it

October 21, 2023
Unprompted review
Macube logo

Reply from Macube

Hello lucy,

This type of your question is is the highest priority, if we receive such email, we must deal with it immediately. Did you directly reply to the email that sent the bill or invoice? That is not our customer service email. If you have any questions, please contact our official customer service email: support@macube.com.

We apologize for any inconvenience caused. If you have any questions or concerns, please don't hesitate to reach out our office customer service email.

Rated 1 out of 5 stars

ABOLUTE SCAM

ABOLUTE SCAM. DO NOT GIVE THEM YOUR HARD EARNED MONEY THEY WILL ROB YOU BLIND AND HAVE NO CONSCIENCE. WATCH OUT FOR FAKE 5 STAR REVIEWS THEY ARE UP TO ALL THE TRICKS

January 20, 2023
Unprompted review
Macube logo

Reply from Macube

Hi John, we apologize for any inconvenience caused. If you need any help, please contact our customer service email: support@macube.com. We welcome you to share your thoughts and give us more suggestions. Thank you very much.

Rated 1 out of 5 stars

They never sent an activation code Ann never replied

They never sent an activation code and never replied to any support email. I had to block financial transactions with my bank

February 7, 2023
Unprompted review
Macube logo

Reply from Macube

Hi M Tidbit, If you haven’t received the registration code, there could be two possible reasons:
1. It’s possible that you entered an incorrect email address during registration.
2. Please check your email’s trash folder, as the code might have ended up there.
We sincerely apologize for not responding to you promptly. We are continuously enhancing our services to ensure that we can answer all customer inquiries within 24 hours.

Rated 1 out of 5 stars

Avoid if you can

Signed up for a free trial via their website, all was fine and I cleaned my Mac. Coming up to the end of the free trial, I found it very difficult to cancel the trail, which was odd. Apparently you have to send them a support request to cancel, which I did but got an automated response. Luckily I signed up via PayPal so I was able to cancel through them, I didn’t have to go through the bank which others in this thread went through. Avoid altogether, and just manually clean your Mac :)

February 5, 2023
Unprompted review
Rated 1 out of 5 stars

WARNING

WARNING! I am so disappointed with this rogue company that sells the Macube software. Their support does not respond to my emails about canceling the subscription during the trial period. Therefore, I have had to block my bank card, which has given me a lot of extra work. If I had known the problems that would arise with this fake company, I would NEVER have signed up for a trial! Is it possible to give zero points in the review?!

January 16, 2023
Unprompted review
Macube logo

Reply from Macube

Hi Niclas, we are truly sorry to read your comment and deeply regret any inconvenience caused. We value your feedback and have been diligently striving to enhance the quality and efficiency of our services. We are proud to share that we are able to respond to 98% of users within 24 hours. However, in some cases involving technical issues that necessitate communication and analysis with our developers, a delay may occur.

Rated 1 out of 5 stars

A disastrous experience

I signed up for 7 days trial and ended up being charged four months in a row.
I cancelled my subscription immediately but they kept ignoring my cancellations. I cancelled again and again.
I kept, and am still, going to my bank to dispute the charges every time they charge me.
they are scammers and to be avoided under all circumstances.

September 5, 2022
Unprompted review
Macube logo

Reply from Macube

Hi Hatim, we understand your concern completely and apologize for any inconvenience caused. To address this issue, please feel free to reach out to our customer service team via email at support@macube.com. They will assist you promptly with resolving this matter.

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