I brought the mafiabikes Pablo Park and within a couple of rides the bikes sprocket and hub came loose I tried Titan it and and it kept coming loose it is not worth it.
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Mafia Bomma free-wheel hub failed - the support guys sent parts immediately but unfortunately didn’t fix the issue. A second call and dealt with Danny (the manager) - extremely friendly and helpful -... See more
Poor service, sent wrong colour, bike arranged for collection to be told they won't come as arranged. So now we have to wait another day. Bad attitude and to top it off, they won't send the correct... See more
Company replied
Pure shoddy quality bikes, avoid at all costs. Aftersales service is a joke, you'll get no help from them whatsoever. If you want a rusty crappy bike with cheap components then hit their website and... See more
Company details
Written by the company
Formed in 2009 and assembled from a collective crew of passionate and dedicated bike enthusiasts and professional riders, Mafiabikes has been at the pinnacle of BMX innovation ever since. With a non-elitist approach and the motto of ‘kids on bikes’, our aim has always been to ensure exciting up-to-the-minute designs, unrivaled performance and affordable prices that attract and inspire like-minded people to get involved in stunting bikes. Most of the bikes that we sell are focused at entry to mid-level, but we have always offered hi-end aftermarket parts such as frames, handlebars, forks, seats, grips and bikes, for those who want to push their limits a little further
Contact info
United Kingdom
- www.mafiabike.com
3.1
Average
213 reviews
Hasn’t replied to negative reviews
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Reply from Mafia Bikes
Hi Joanna,
Thank you very much for the review.
:)
Kindest Regards
mafiabike
High quality product which was a huge…
High quality product which was a huge hit with my 13yr old son x the product arrived well packaged and the delivery was within a couple of days. would recommend this company for anyone after a BMX
May 1, 2018
Unprompted review
Reply from Mafia Bikes
Thanks for the lovely review.
If you have any questions please feel free to give us a message.
:)
Kindest Regards
mafiabike
Cracking sturdy bike
Cracking sturdy bike. Very well made. Looks stunning.
May 1, 2018
Unprompted review
Reply from Mafia Bikes
Thanks for that Christopher.
Please send us a message if you have any questions.
:)
Kindest regards
mafiabike
Good service good bike
May 1, 2018
Unprompted review
very happy with my bmx fast delivery
May 1, 2018
Unprompted review
Reply from Mafia Bikes
Hi Dean,
Thank you very much for reviewing us.
Kindest Regards
mafiabike
Excellent service
Excellent service. Second bike we have had from Mafia Bikes, thrilled with exceedingly prompt arrival of both
April 30, 2018
Unprompted review
Reply from Mafia Bikes
Hi Judy,
Thanks for the kind words, it means a lot to us.
Please feel free to contact us anytime.
Kindest Regards
mafiabike
Looks great however stem bolts and…
Looks great however stem bolts and brake bolts where very tight this can be seen as a good thing but I’m a brakeless rider and I decided to try to take the brakes of but couldn’t due to how tight the bolts where overall such a great bike and is light weight.
April 30, 2018
Unprompted review
Reply from Mafia Bikes
Hi Joe,
Thanks for the review and glad to hear you like it.
Have you tried using a decent length allen key on it? it may just require a bit of additional leverage.
I would pop in to your local bike shop if you do feel a little unsure doing this though.
:)
Kindest Regards
mafiabike
Swift delivery
Easy to use website, swift delivery and option to use PayPal credit to spread the cost was a real bonus!
April 30, 2018
Unprompted review
Reply from Mafia Bikes
Thanks for the review.
Please feel free to contact us any time.
:)
Kindest Regards
mafiabike
Excellent product
Excellent product. Speedy delivery. Great service overall
April 30, 2018
Unprompted review
Reply from Mafia Bikes
Thanks for the kind words.
Please send us a message if we can help with anything else.
:)
Kindest Regards
mafiabike
Excellent service
Excellent service! Got 1 Happy Son😊Loves his new bike👍
April 30, 2018
Unprompted review
Reply from Mafia Bikes
Glad to hear he loves the bike.
Please don't hesitate to contact us anytime.
:)
Kindest Regards
mafiabike
Excellent bike
April 30, 2018
Unprompted review
Reply from Mafia Bikes
Thanks for the kind words.
:)
Kindest Regards
mafiabike
Had the bike a month and already having…
Had the bike a month and already having problems. The stockist hasn't honoured the warranty as I didn't get it checked by another bike shop within a week of receiving it. Total rip off and non existent customer service.
April 30, 2018
Unprompted review
Reply from Mafia Bikes
Hi there,
Thanks for the review.
As it states in our terms and conditions which you have to agree to in order to purchase with us, a PRI check must be carried out by a qualified bicycle shop, this will then qualify you for the warranty.
Im sorry that you feel we have not honored our warranty, i can assure you that for genuine warranty issues we will cover parts no problem.
Please send us an email if you have any questions at all as we would really like to help you out.
Kindest Regards
mafiabike
Very happy with the product and…
Very happy with the product and service. Bike came quickly and reasonably priced.
Only thing is sort the material the brake pads are made out of as when wet they squeak very loudly and no matter what you do you can’t get rid of it. My sons friends have the same issue. I’ve had to replace with different ones which now don’t squeak.
April 30, 2018
Unprompted review
Reply from Mafia Bikes
Hi James,
Thanks for the review.
I know you said you have since bought new pads however just incase the noise occurs again try searching for "toeing in brake pads" look for some how to videos and this should help with brake noise.
KIndest Regards
mafiabike
This was a birthday gift for my…
This was a birthday gift for my granddaughter. She loves it. There was one issue though when ordered we asked for white walled tyres but the bike actually came with black. Apart from that the bike is good and my granddaughter very happy. Thank you
April 30, 2018
Unprompted review
Reply from Mafia Bikes
Thank you very much for the review.
You can get new tyres for these so please get in contact with us and we can help you with this.
Kindest Regards
mafiabike
They do what they say on the tin!
April 30, 2018
Unprompted review
Reply from Mafia Bikes
Hi there,
Thanks for that.
Please send us a message if we can be of assistance.
:)
Kindest Regards
mafiabike
Reply from Mafia Bikes
Hi Shay,
Thank you very much for this.
Kindest Regards
mafiabike
Reply from Mafia Bikes
Thanks for the kind words.
Please feel free to message us anytime.
:)
Kindest Regards
mafiabike
Unhappy with purchase would not buy a…
Unhappy with purchase would not buy a mafia bike again
April 30, 2018
Unprompted review
Reply from Mafia Bikes
Hi Faye,
Thanks for the review.
Have you tried to contact us previously to see if we could help you out? Unfortunately i cant seem to find any previous messages from you requesting assistance.
If you would like to contact us please send us an email and we will gladly offer assistance.
KIndest Regards
mafiabike
the bike is shocking the pedals broke…
the bike is shocking the pedals broke the same day I got the bike the paint started coming off all most instantly. This company is horrible for bikes would not recommend this company what so ever build your own bike if you want it for the colour as it will come off after a week or so
April 29, 2018
Unprompted review
Reply from Mafia Bikes
Hi Lewis,
Thanks for the review.
As discussed we are happy for this to be sent back for inspection however we are still waiting for it. Our manager has just been on the phone and agreed to pick this up for you on Wednesday so we can get this sorted as soon as possible.
Kindest regards
mafiabike
Bike arrived scratched badly packaged…
Bike arrived scratched badly packaged bad quality
April 29, 2018
Unprompted review
Reply from Mafia Bikes
Hi Keef,
Thanks for the message and sorry to hear this.
Have you filled in our damaged on delivery form at all? If an item is damadged on delivery we will do our best to get the problem resolved as quickly as possible.
kindest regards
mafiabike
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