Ma French Bank Reviews 3,858

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I find that my French bank is an exceptional account. we can all do it just lacks an overdraft which could be in rivalry with other banks 🏦 like agricultural credit, savings bank. having my account... See more

Company replied

Rated 5 out of 5 stars

Application Top pratique simple utile bref je recommande ma French bank. Utile à l’étranger !

Company replied

Rated 4 out of 5 stars

it is good for small quick payments... i had some problems on paying in the supermarkets, refusing payment and i had to pay cash... that was more times... about 6 to 10 times

Company replied

Rated 4 out of 5 stars

Last time I visit ur bank and was very happy with customers! Everybody was friendly and helped me a lot to solve my problem! I appreciate it!!

Company replied

Company details

  1. Bank

Written by the company

Ma French Bank c’est la banque 100% mobile, avec : ✓ Une ouverture de compte rapide ✓ Une App pour tout gérer ✓ Le suivi d’un compte en temps réel ✓ 0 frais à l’étranger ✓ Des virements par SMS ✓ Le paiement mobile ✓ Une catégorisation automatique de vos dépenses ✓ Des notifications personnalisables ✓ Une cagnotte gratuite en ligne ✓ Un service de partage de dépense et bien plus encore… Le tout pour 2,90€ par mois. Pour ceux qui en veulent plus, optez pour le Compte Idéal pour bénéficier de : + de pouvoir d’achat : avec le Cashback et les Bons d’achat chez des enseignes partenaires. + de liberté : avec un plafond de carte de paiement de 5000€ et des assurances étendues (Voyage / Neige & Montagne / Location de véhicule) + d’engagement solidaire : en soutenant les Fondations Break Poverty et GoodPlanet. Le Compte Idéal est à 6,90€ par mois. En ce moment et jusqu’au 31 mars 2022, profitez des 6 premiers mois à 2,90€. Ma French Bank c’est tous les services d'une banque mobile, simple et pratique pour gérer mieux et profiter plus ! Il y a forcément un compte fait pour vous ! Découvrir : https://www.mafrenchbank.fr/comptes/comparer-personnel.html


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Signing in is a nightmare

Signing in is a nightmare. Verification code is sent to your phone but often takes more than 6 hours to arrive... by which time the login that's under way is terminated.
They say this bank is closing, and I'm not surprised. Meanwhile I still need to get into the account to transfer money and close the account.
They say it's not linked to The french post office bank... yet shares their logo😏 Avoid!

October 3, 2024
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour,
Si vous avez la moindre demande nos équipes sont disponibles via Messenger, X ou Instagram.
L'équipe Ma French Bank.

Rated 1 out of 5 stars

How very ironic

Je suis un client satisfait de La Poste Ma French Bank depuis environ 3 ans. Jusqu’à ma conversation d’aujourd’hui avec l’un de vos agents du service client, j’aurais recommandé vos services à tout le monde. Cependant, en raison de l'attitude et de l'impolitesse de l'homme avec qui j'ai parlé dans votre service client aujourd'hui à 10h30, mon opinion sur Ma French Bank a complètement changé. ironiquement, j'ai contacté votre service client car j'étais en train d'ouvrir un compte chez vous pour ma fille de 12 ans. Potentiellement, elle aurait pu être une de vos clientes à vie, mais elle a entendu ma conversation avec votre représentant et son attitude grossière. Sa réponse a été qu'elle voulait ouvrir son premier compte bancaire auprès d'une autre banque parce qu'elle n'aimait pas le ton de votre représentant. avec moi et moi non plus.

I've been been a happy customer of La Poste Ma French Bank for about 3 years. Until my conversation today with one of your customer service agents, I would have recommended your services to anyone and everyone. However, due to the attitude and rudeness of the man I spoke to in your customer service department today at 10h30, my opinion of Ma French Bank has completely changed. ironically, I contacted your customer service department because I was in the process of opening an account with yourselves for my 12 year old daughter. Potentially she could have been a life long customer of yours, but she overheard my conversation with your representative and his rude manner, her response was that she wanted to open her first bank account with a different bank because she didn't like your representatives tone with me and neither did I.

January 10, 2024
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour David,
Merci d'avoir pris le temps de nous laisser cet avis, nous aimerions en savoir plus pouvez-vous nous contacter via Messenger, X ou Instagram afin que nous puissions voir cela ensemble ?
L'équipe Ma French Bank.

Rated 5 out of 5 stars

I find that my French bank is an…

I find that my French bank is an exceptional account. we can all do
it just lacks an overdraft which could be in rivalry with other banks 🏦 like agricultural credit, savings bank. having my account at hand is the best account.

November 19, 2023
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour,
Votre commentaire nous va droit au cœur ! Heureux de vous savoir ravi par les services de Ma French Bank.
Passez une belle journée !
L'équipe Ma French Bank.

Rated 5 out of 5 stars

Good

Yes ., Just Here

November 18, 2023
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour,
Merci beaucoup pour votre témoignage !
Passez une belle journée !
L'équipe Ma French Bank.

Rated 4 out of 5 stars

Car on est avertie quand on a un…

Car on est avertie quand on a un prélèvement et on doit validé

November 18, 2023
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour,
Merci beaucoup pour votre témoignage !
Passez une belle journée !
L'équipe Ma French Bank.

Rated 5 out of 5 stars

Very good i like

November 18, 2023
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour,
Merci beaucoup pour votre témoignage !
Passez une belle journée !
L'équipe Ma French Bank.

Rated 5 out of 5 stars

Application Top pratique simple utile…

Application Top pratique simple utile bref je recommande ma French bank. Utile à l’étranger !

November 18, 2023
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour,
Votre commentaire nous va droit au cœur ! Heureux de vous savoir ravi par les services de Ma French Bank.
Passez une belle journée !
L'équipe Ma French Bank.

Rated 5 out of 5 stars

Excellente Banque en Ligne…

Excellente Banque en Ligne 💰💰Application au Top qui Fonctionne a Merveille👍 Satisfaction Totale depuis plus de 2ans 🤗

November 17, 2023
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour,
Quel plaisir de lire votre avis et de vous savoir pleinement conquis par les services de Ma French Bank !
Passez une belle journée !
L'équipe Ma French Bank.

Rated 1 out of 5 stars

I opened a bank account with my French…

I opened a bank account with my French Bank last week I got sent a link to add my iban number i transfered €50 as requested but the money was refunded to me the day after, when I called them i was told money from British bank account isn’t accepted what a joke ! this is when you realise the French system is beyond itself.

October 11, 2023
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour Nicolas !
Nous aimerions en savoir davantage sur votre de situation, nos équipes sont disponibles via Messenger, Twitter (X) ou Instagram pour vous aider !
L'équipe Ma French Bank.

Rated 1 out of 5 stars

Hopeless, incompetent and expensive

French banks are terrible. Even then ma French bank manage to stand out as more terrible than the others. Incapable of doing a bank transfer and then when an automatic payment is supposed to come out there are insufficient funds. Their fault but they will then charge €16 for failing to have funds available. Go to any other bank - better still use Wise or Revolut and avoid terrible French banks entirely. An update, if you contact them through Twitter, they respond but are still just as incompetent - taking over 2 hours of chat to NOT fix something that an idiot could rectify. The point stands that they are completely useless

May 31, 2023
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour,
Nous aimerions en savoir davantage sur votre dossier, je vous invite a nous contacter via Messenger, Twitter ou Instagram pour vous aider !
L'équipe Ma French Bank.

Rated 4 out of 5 stars

Last time I visit ur bank and was very…

Last time I visit ur bank and was very happy with customers! Everybody was friendly and helped me a lot to solve my problem! I appreciate it!!

January 19, 2023
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour,
Merci pour votre retour, c'est un plaisir de vous lire ! :)
L'équipe Ma French Bank.

Rated 1 out of 5 stars

If I could give no star I would

If I could give one star I would. do not use this company. Noone is every free to speak on the phone & the communications via the chat is robot. They let you know set it up easy but when there is problems, there not able to help.

May 5, 2023
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour Emma,
L'ensemble de nos équipes sont disponibles via Messenger pour vous aider !
L'équipe Ma French Bank.

Rated 4 out of 5 stars

Good

Good work 💯👍🏾👍🏾👍🏾👍🏾

April 20, 2023
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour,
Merci pour votre retour !
C'est un plaisir de vous lire ! :)
L'équipe Ma French Bank.

Rated 5 out of 5 stars

Très bon

C’est très bon

April 20, 2023
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour,
Merci pour votre retour !
C'est un plaisir de vous lire ! :)
L'équipe Ma French Bank.

Rated 5 out of 5 stars

simple eficace

April 20, 2023
Unprompted review
Ma French Bank logo

Reply from Ma French Bank

Bonjour,
Merci pour votre retour !
C'est un plaisir de vous lire ! :)
L'équipe Ma French Bank.

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