magazine.co.uk Reviews 

1,138
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers had a great experience with this company. Customers love the wide variety of interesting magazines available, frequently showing that navigating the website and placing orders is exceptionally simple and straightforward. People also deeply appreciate the reliable delivery service and the high quality of the products, finding them to be wonderful gifts for family members and friends. Some reviewers were not happy with missing issues and experienced frustrating delays in receiving their very first delivery after signing up. Consumers also mentioned significant difficulties with customer communication when attempting to track orders or resolve sudden unexpected problems regarding their subscriptions.

What people talk about most

Subscription

Clients share ambiguous opinions on subscription services. While some consumers found it easy to place orders... See more

Product

Reviewers express high satisfaction regarding the product, highlighting the simple website to navigate,... See more

Website

Consumers find website experiences to be mixed regarding clarity and ease of use. Many reviewers praise the... See more

Order

Customers had ambiguous experiences with order processes, often praising the straightforward online checkout... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting a mix of very satisfied and highly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately there was a problem setting up the initial subscription for Radio Times. After many e-mails backwards and forwards including to the publisher, the technical problem was resolved and we a... See more

Rated 4 out of 5 stars

Offers great Magazine Titles. Easy to place orders BUT on the Introductory Offer, there are no specific dates for when the offer ends and the Direct Debit 'kicks in'.

Company replied

Rated 4 out of 5 stars

I am new to ordering magazines online but after a few stops and starts was able to order what I wanted . Now I know what is involved and saw the huge array of possible magazines I will return to the... See more

Rated 4 out of 5 stars

Creating a subscription is simple. Unless I missed it, the one question that was not jumping out from the page was the next publication date and which issue number would the first one posted to me


Company details

  1. Magazine Store

Information provided by various external sources

Welcome to magazine.co.uk - the UK’s best-loved magazine subscription website. A place where you are free to fulfil your interests and ignite your passions through intriguing reads and fabulous glossies. With our extraordinary range of magazine subscriptions, it is easier than ever before to find your ideal reading companion.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(1,138)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Paid for 3 months of the rugby paper…Con!!!save your money

Paid for 3 months of the rugby paper took money no problem but won’t let me download anything customer support is useless

November 8, 2025
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Dave,

I am very sorry to hear of this.

I can see that since placing the order on Friday, the 7th of November, you have contacted our Customer Services Team.
As the order was sent to the publisher this morning, it could be that they are still working through all the new orders taken over the weekend.

Please be assured that I will follow this up with the publisher today and come back to you as soon as I can within the same email thread.

Kind regards
The magazine.co.uk team

Rated 5 out of 5 stars

Very easy to order

Very easy to order, love that website gives option of starting subscriptions after Xmas even though we didn't need it - great feature. Also happy about being able to pay via Google pay. X

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

Your magazine subscription won’t arrive! Waste of money! 2 months and I have received nothing!

I wouldn’t waste your money with this company. I ordered a 6 month magazine subscription as a gift for someone- it’s been nearly 2 months since my order and 5 telephone calls later and still no magazine has arrived. They will fob you off and reassure you that they will correct the problem and the magazines will arrive by the end of the week- they obviously don’t. When you ask them to put the confirmation in writing with an email they assure you that they will, and guess what?? You’re right, the email never arrives; just like their magazines!

I’m so disappointed and now currently waiting on hold (for probably another 40 mins of my life) to try and cancel the subscription.

I won’t use this company again, I would not recommend them to anyone and I encourage you to do the same. AVOID and save your time that you will have to spend hanging around for calls to be answered, save yourself from all of the lies this company will give you and most importantly alt save your money and use a better company instead.

September 19, 2025
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

I'm sorry to hear you're having trouble with a subscription order.

I have requested more information via Trustpilot as we are unable to find a magazine.co.uk order in your name.

If you can please respond to that with your magazine.co.uk order details we'll be happy to look into this and assist with the publisher.
Alternatively please send details, such as your receipt, straight to us as enquiries@magazine.co.uk.

If the order was from another site we can also try to help with a suitable contact.

Best wishes,
The magazine.co.uk team

Rated 5 out of 5 stars

Easy website to use

Easy website to use. Instructions for the subscription are clear with information on when to expect the first magazine.

October 1, 2025
Unprompted review

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