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Rated 5 out of 5 stars

I am enjoying the mix of genres and content available. New docs every month it seems! Highlights for me are true crime, nature, and history docs but there's a lot more than that.

Company replied

Rated 5 out of 5 stars

I'm happy with my annual MagellanTV membership. Their educational and high-quality content is incredible. I can't get enough of it—I'm constantly glued to my screen. The documentaries cover a wide ran... See more

Company replied

Rated 5 out of 5 stars

The tv app works flawlessly. Lots of choices and subjects. All in great resolution, some 4K, some UHD. Both full length features and episodic choices. Subtitles available for all our choices. Nothing... See more

Company replied

Rated 5 out of 5 stars

Our favorite channel for all things of a documentary nature. It has everything from nature to ancient history, mysteries, true crime and even wars (if that’s your sort of thing). We watch it almost e... See more

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Company details

  1. Media & Publishing

Information provided by various external sources

MagellanTV is an Ad-Free documentary streaming service dedicated to telling the great stories of History, Science, and Civilization. Watch over 1500 high-quality movies and series from the world’s best filmmakers.


Contact info

4.0

Great

TrustScore 4 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

NOTHING BUT Indecipherable British accents

Lots of shows to choose from; very large selection- no doubt. I was really excited to purchase this after I saw an ad on Instagram. I love true crime. However, I have zero patience for British accents. None. Can’t understand them worth a darn. So I will never purchased this subscription again. It is obnoxious that that’s the choices- British narratives only. No thanks. I am not paying $60 a year to listen to crap that I can’t even understand unless I put the subtitles on to read. So disappointed.

August 16, 2023
Unprompted review
MagellanTV logo

Reply from MagellanTV

Hi Lauren, Thanks for sharing your feedback.

Rated 1 out of 5 stars

I was watching Empire Builders MEXICO…

I was watching Empire Builders MEXICO and it is full of inaccuracies. It sounds like a fascist European wrote the script. Not worth the money. From time to time I watch these documentaries not worth the time and effort.

July 24, 2023
Unprompted review
MagellanTV logo

Reply from MagellanTV

We're sorry to hear you were disappointed with that series. We understand that a filmmaker's point of view can be objectionable to some viewers. If you feel the errors warrant removing the series, you can write to us at connect@magellantv.com. We have a process for reviewing complaints.

Rated 5 out of 5 stars

An Unbeatable Gem of Education and Entertainment

I'm happy with my annual MagellanTV membership. Their educational and high-quality content is incredible. I can't get enough of it—I'm constantly glued to my screen. The documentaries cover a wide range of topics, and they're so well-made that I find myself fully immersed. The service is also a fantastic deal for the value you get. I don't feel guilty binging their documentaries compared to Netflix. I highly recommend it to anyone who loves learning and wants top-notch entertainment. It's a true gem of a streaming service!

June 19, 2023
Unprompted review
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Reply from MagellanTV

Thank you; we really appreciate your review. We're glad you love the documentaries; we do too!

Rated 5 out of 5 stars

in a way quality is my quantity.

I've viewed this channel off and on for roughly three years. The one thing about this channel is the consistent quality of the material it provides. Is it BBC or PBS quality? Well, yes it is. Can they throw YouTube quantities, no and I hope they keep the quality over quantity.
For myself I can watch a quality something repeatedly; so in a way quality is my quantity.

June 22, 2023
Unprompted review
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Reply from MagellanTV

Thank you for your thoughtful review! Our acquisitions team will really appreciate your feedback.

Rated 2 out of 5 stars

Same old stuff on

Same old stuff on. Nothing new ever seems to come in.

February 26, 2023
Unprompted review
MagellanTV logo

Reply from MagellanTV

We upload new content each week. Please reach out to us at connect@magellantv.com so we can explore this with you.

Rated 5 out of 5 stars

I love the documentaries!

I saw an ad for this and after checking it out I signed up for the free trial and monthly subscription. The shows are very good! I like true crime and history and my husband likes space and science. I hope they keep going with new programs. Love it!

February 13, 2023
Unprompted review
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Reply from MagellanTV

Thank you so much; we appreciate your review!

Rated 1 out of 5 stars

Terrible interface

Terrible interface. Log in works then doesn't. So one moment it works, the other moment it doesn't. Slow too.

January 28, 2023
Unprompted review
MagellanTV logo

Reply from MagellanTV

We're sorry to hear you're disappointed. What you described isn't typical, and we'd love to hear from you. Please reach out to us at connect@magellantv.com so we can get some details and dig into your report.

Rated 5 out of 5 stars

Well laid out and easy to find what I…

Well laid out and easy to find what I like. Once you understand your on a fact based streaming service and stop looking for regular movies you'll be fine.

January 4, 2023
Unprompted review
MagellanTV logo

Reply from MagellanTV

Thank you for your review! We appreciate it very much.

Rated 1 out of 5 stars

I tried the "free trial" for this…

I tried the "free trial" for this streaming channel due to the youtube advertisements that said new videos weekly. After two months, there was not ONE new video! False advertising. I ended the subscription.

September 3, 2022
Unprompted review
MagellanTV logo

Reply from MagellanTV

Oh no! We upload new videos every week. Please write to us at connect@magellantv.com so we can get more details about your setup and figure this out. We're sorry we lost you, but we want to know why your device didn't get updates.

Rated 1 out of 5 stars

I paid for one full year

I paid for one full year. Every time I try to watch, I have to go onto my PC and enter a code, and even then I can not get in. They took my money and won't even answer my questions. Really? I PAID FOR A FULL YEAR AND CAN WATCH NOTHING!

December 2, 2022
Unprompted review
MagellanTV logo

Reply from MagellanTV

Glenna, Please reach out to us at connect@magellantv.com so we can work with you personally. We want to make it right. The automatic logouts were a problem, and we're sorry. We worked to stabilize the app, and this situation should be much better. That said, we'd still love to work with you directly.

Rated 1 out of 5 stars

Log in issues

Every time I would try to watch something on Magellan it would require me to log in. You can't do it from the service (ROKU), they give you a code and you have to log in on a computer. My computer is in a different room and by the time I log in the code has expired and I have to get a new code. By the time I jump through all their hoops I have wasted a lot of time. Their system is needlessly complex and time consuming. I cancelled the service.

November 20, 2022
Unprompted review
MagellanTV logo

Reply from MagellanTV

We understand that the automatic logouts were a huge problem. We're happy to report that we worked on this issue and brought much greater stability to the smart TV platforms (including Roku). Please contact us at connect@magellantv.com so we can talk with you directly.

Rated 2 out of 5 stars

Not as expected

80%l the documentaries are based in south Africa which was okay but I would liked to have seen more variety , they domt change as often as they claim ,I domt think it's value for money as some are old and been on other channels for years

October 9, 2022
Unprompted review
MagellanTV logo

Reply from MagellanTV

We're sorry to hear you didn't enjoy the service; and we appreciate your feedback. We have films from around the world, and a small portion are based in South Africa. Reach out to us directly at connect@magellantv.com, and we're happy to help you find other films to enjoy.

Rated 5 out of 5 stars

Customer Support is fantastic

I’m quite surprised at the low reviews Magellan TV has received on this site. As noted, I gave them five stars.
My experience with the Magellan TV support group has been nothing but fantastic. When I first subscribed I was having difficulty getting the app to load correctly. They answered my question and the very next day as I got a detailed friendly response on the various actions that I could take to rectify the situation. After following their instructions I did get The app to work properly. Since then I’ve had on at least four other occasions, the need to reach out and ask for their assistance. Each and every time the response has been timely, friendly, courteous and solve my problems. Those issues were on my end of things not anything to do with the Magellan app.
After one of my fixes, the next day I received an inquiry from Roxanne at Magellan TV asking me how everything went. I responded I am up and running and everything is going good however I do get occasionally tiling. I believed it was a bandwidth issue on my end, she advise this should not be and recommended a fix, which again fixed my tiling issue.
I’d be remiss if I didn’t mention the excellent programing provided. The documentaries are extremely well done and interesting. With such a extensive line up of options, I’m sure there’s something for everyone.
I would recommend to parents to have your children tune into Magellan tv. In fact it’s very likely they’ll learn many different aspects of life and the world around us.
As a recent “ cable cutter”, I was fed up with endless commercials & really terrible mindless programs. Thus I was searching for programing that wasn’t trash, and I’m extremely pleased with what Magellan provides.
Plus the added bonus of NO COMMERCIALS!
I’d rate Magellan Support far superior to any other so called “ Support centers”.
I’m a “ Happy camper”, please keep it up Magellan, you Rock!

July 8, 2022
Unprompted review
MagellanTV logo

Reply from MagellanTV

Wow, thank you for taking the time to leave us a positive review. We appreciate it!

Rated 1 out of 5 stars

Cancelled a subscription

Cancelled a subscription, only to have money taken out this very night, a month after I Cancelled and had an email confirmation of my cancellation. Waiting on a response and hopefully a return. I'm about suspicious enough to cancel my card and have it replaced! Beware sheisty subscriptions!

May 13, 2022
Unprompted review
MagellanTV logo

Reply from MagellanTV

We want to help! Please reach out to us at connect@magellantv.com. If we already helped you, please consider updating your review. Thank you!

Rated 1 out of 5 stars

They are taking money for an inactive subscription

Unfortunately the same happened to me as I am reading here from others.
Noticed they are taking monthly payments from my account. I logged in and saw I don't have an active subscription. Then why take money from my account every month?
Emailed support and waiting on a response/reimbursement right now.

February 7, 2022
Unprompted review
MagellanTV logo

Reply from MagellanTV

We're sorry to hear this happened! Thank you for reaching out to member services. We'll definitely get to the bottom of what happened here.

Rated 4 out of 5 stars

I went for the 7 day trial

I went for the 7 day trial. They do not email you before the end of your trial period and then bind you in to a years contract. This is why the Internet is crooked at times. It makes me puke. Stuck with it even though it is unwanted.

Update.......

Emailed my complaint and got a very quick reply and refund From Nancy and Julian.

Upped them to 4* from 1* as that no warning when trial coming to the end and the then 1 year bind is rather crafty otherwise 5 stars.

Videos are fine.

January 13, 2022
Unprompted review
Rated 2 out of 5 stars

Don't do it.

Don't.. just don't do it, i i cancelled my membership month ago and they are still taking my money. don't do it.

February 6, 2021
Unprompted review
Rated 4 out of 5 stars

Nice Documentaries

Great content and a very nice app to watch. The free trial is very much worth it.

The only feature missing is queue playing.

January 21, 2021
Unprompted review
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