I cannot get over how amazing the tech service is. I called and Ron immediately answered the phone and walked us through the installation of our remote door lock. His instructions and explanation was... See more
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Bought the Laundromat Maglock setup. Had some issues (which is rare) and they sent replacement parts out right away. Ended up speaking with the owner Todd. Super friendly and all-around great guy. He... See more
Working with sales / operations team @ Maglocks.com is flawless...! Emails are responded to in timely manner. Technical questions are answered with needed intel and then some.... Staff is frien... See more
I got reliably good advice from Ron and Chris about a remote doorlock I installed in my home. Unfortunately one of the key pieces of the installation, the 923 Keypad failed after one year. The replac... See more
Company replied
Company details
- Business to Business Service
- Do-it-Yourself Shop
- Door Supplier
- Security Equipment Store
- Security System Supplier
- Store Equipment Supplier
Written by the company
we are maglocks.com . we design access and egress systems to keep your business safe and secure. maglocks sells and supports low voltage security products and door access control systems. our component and project design specialists leverage product knowledge of locking hardware to design door access control solutions to keep your business safe. we offer quality products, in-stock and ready to ship.
Contact info
1177 Riverfront Center, 12010, Amsterdam, United States
- 5188433322
- sales@maglocks.com
- www.maglocks.com
4.6
Excellent
227 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Refused to ship my order.
January 29, 2020
Unprompted review
Reply from maglocks.com
As you may know, the purchase was identified as a possible fraud and payment was refunded within 24-hours after request for verification from the issuing credit card company in the Netherlands was rejected. We followed-up with an email and requested a telephone call to obtain secondary confirmation for the purchase, however, we were unsuccessful in obtaining a verification for the order.
We value our customer's security and credit card information very seriously and I wish to extend my apology if we did not match your expectations. I will continue to review the online purchase process to find better ways to verify unique orders. I am sorry we were unable to complete the verification.
Very helpful when I needed to know what…
Very helpful when I needed to know what to order. Thank you very much.
January 14, 2020
Unprompted review
Great customer service
Great customer service. Very responsive and helpful
December 27, 2019
Unprompted review
Pleased
it was what we needed. it shipped quick and was functional. Pretty happy all in all
November 21, 2019
Unprompted review
Products and support were both right on.
November 16, 2019
Unprompted review
This company is the best
This company is the best! Always supportive and go out of their way to make sure all is right. So glad I found this company for my needs and would not think of going anywhere else!
October 27, 2019
Unprompted review
Gods device needs better instructions
October 17, 2019
Unprompted review
Easy, professional, fast
We found maglocks to be easy to work with, professional, and the delivery of the order parts was fast.
October 9, 2019
Unprompted review
Satisfied Customer
I ordered a power supply with the 4 fused outlets and a 1200 lb magnet. Products
were well packaged and arrived within a few days. While I am somewhat familiar with door magnets, this is first one I installed. Install was easy with provided drill template. Would buy again.
October 8, 2019
Unprompted review
Thank You for the excellent support.
Worked with Ron, was very helpful, and put together a package to cover all concearns from an engineering standpoint. Very professional outcome.
October 5, 2019
Unprompted review
What you should expect when doing business.
Good info help.
Good tech help.
Readily available, no waiting.
September 20, 2019
Unprompted review
We installed the Maglocks kit in our…
We installed the Maglocks kit in our District Office, along with the remote entry and scan cards. This system has worked great and the installation was simple and straight forward.
Great product!
September 19, 2019
Unprompted review
The RIGHT Part and the RIGHT time!
You had the part I needed and got it to me quickly. When I tried local companies, they did not have it in stock and said it would take 2 to 3 weeks to get it in. I am so glad I found you folks!
September 16, 2019
Unprompted review
Great customer service
Great customer service. I have called them multiple times, and have always received answers I needed; from wiring, to product recommendations.
September 11, 2019
Unprompted review
Excellent product
Excellent product! Couldn't be happier! I bet I'll be installing more.
August 22, 2019
Unprompted review
We had a emergency need for a lock that…
We had a emergency need for a lock that we found at Maglocks.Com. I placed a call and we had the lock the next day like promised. When I ordered it online I ordered two on accident. They credited the second lock the next day and only shipped me what I needed. The staff was supper friendly. I would use this site again.
August 19, 2019
Unprompted review
Works flawlessly
I installed the system yesterday the maglock flawlessly it's exactly what I needed for this particular setup
August 3, 2019
Unprompted review
Mag locks has all the electrical and…
Mag locks has all the electrical and keyless locks that I can’t find locally in stock. They’ve become my go to for electrical hardware.
August 2, 2019
Unprompted review
great coustomer service
We received our shipment and more than half of the shipment came up missing with evidence of tampering.
We called Maglocks and they were very responsive and pleasant to work with.
They replaced all missing equipment very quickly.
When you have questions about how to install their products, they are very knowledgeable and will walk you through the process.
I will use them for all of our security lock needs.
THANK YOU MAGLOCKS!
August 1, 2019
Unprompted review
Using the website to determine what…
Using the website to determine what system we needed was easy and order was a snap. The order arrived quickly and we're getting it installed.
July 23, 2019
Unprompted review
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