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Rated 5 out of 5 stars

I had a great experience using this service. The whole process was smooth, fast, and very reliable. A special thanks to Sarailoo, who was extremely professional, helpful, and responsive throughout.... See more

Rated 5 out of 5 stars

Very friendly and helpfull. Totaly happy with the work of Hossein. Good information about all pathes of the transaction. We will use his services surley again.

Rated 5 out of 5 stars

The single best choice I made while planning my trip to Iran. It gave me the flexibility to stay longer than I'd planned, the convenience of paying for anything without fumbling through heaps of cas... See more

Company replied

Rated 5 out of 5 stars

Really excellent professional services by Mah Card. They come to your location to collect your money what you want to change to Iranian currency and within couple of hours, your card gets recharge. Mr... See more

Company replied

Company details

  1. Card Processing Service

Information provided by various external sources

Mah Card is an Iranian prepaid debit card designed for tourists and temporary visitors. You can instantly add funds to your card, in your preferred currency and convert it to Iranian Rial (IRR).


Contact info

4.8

Excellent

TrustScore 5 out of 5

406 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Was easy to apply

Was easy to apply, use and obtain. The card was delivered on time and I had no issues using it anywhere. I did not use the website to add money but PayPal mode was a bit odd. I mean sending various amounts to different people. The rest was perfect.

February 14, 2023
Mah Card logo

Reply from Mah Card

thank you

Rated 5 out of 5 stars

Mahcard made my journey much easier.

Iranian banking and payment system were far more advanced than I expected. So don't dare to use cash in Iran. It's not impossible to pay in cash, but it would be much much much easier with a debit card. Mahcard is highly advisable. I highly recommend it to those traveling to Iran. I want to name my agent Reza. He was very kind and supportive and he explained everything patiently to us. He turned all our doubts to certainty.

March 1, 2023
Unprompted review
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Reply from Mah Card

thank you

Rated 5 out of 5 stars

I highly recommend MahCard to anyone

I recently used MahCard on my trip to Iran and I must say I was impressed with their service. The card was delivered to my hotel within 3 days and their exchange rate was very competitive. The mobile app made it easy to track my transactions and the customer support team was always available to assist me. I also appreciated the option to load my card online using my bank account. Overall, I highly recommend MahCard to anyone planning to visit Iran as it's a smart alternative to carrying cash.

February 23, 2023
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Reply from Mah Card

thank you

Rated 1 out of 5 stars

Worst experience I have ever had

Worst experience I have ever had. Took them close to a week to even send my MahCell device out, once it arrived, there was no SIM card inside so it was useless. Once I got the SIM card the device didn’t work, and the service was horrible, their “tech team” tried to resolve the issue by having me log into the portal myself, but then didn’t respond to any of my messages. Representative Farnoosh was not helpful at all, and frankly quite rude. They ask extremely personal questions such as flight number and things that made me feel so uncomfortable. Would never ever ever go with MahCell or MahCard while in Iran ever again. Get rid of Farnoosh or teach her some basic customer service skills!

February 11, 2023
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Reply from Mah Card

im so sorry for the bad experience you had with mahcell

Rated 1 out of 5 stars

Useful to some extent

1. Withdrawals can only be made from Ayendeh bank ONLY.
2. Limited numbers of ATMs.
3. Frequently ATMs are out of money.
4. ATMs only dispense 2,000,000 Iranian currency equivalent of €2.8 as daily limit. (You need about 4,000,000 per person to dine at a descent restaurant.)
5. When you top up the card, they they convert your currency to local currency with uncompetitive rate, and when you convert the left over balance into your currency… Again using uncompetitive rate.
6. If you plan to go to Iran, which you should….. a very beautiful country with very kind people, bring CASH.

January 4, 2023
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Reply from Mah Card

Dear Suryo,

We apologize for any inconvenience you may have experienced while using our Mahcard during your recent trip to Iran. We understand that the limitations you mentioned in your review can be frustrating and we want to assure you that we are constantly working to improve our services and expand our network of ATMs.

Regarding the exchange rates, we would like to clarify that our rate is a fair one and we charge a 7% fee for online transfers. However, we understand that during travel, the rate may go up more than 10% and the exchange rate for the refund was more than day you put money in your card.
If you have any further concerns or issues, please do not hesitate to reach out to us. We value your feedback and will continue to work towards providing the best possible service to our customers.
Best regards,
Mahcard Team

Rated 1 out of 5 stars

A complete let down

Sadly, after I filled in the application and confirmed the delivery time with the owner on the phone, he simply didn't show up. I called multiple times and sent messages, all of which were ignored. If I didn't have some kind people who helped me out eventually, I would be seriously screwed for the entire trip. So sadly, this service isn't as reliable as I expected.

November 24, 2022
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Reply from Mah Card

We apologize for any inconvenience caused by the missed appointments. We understand that our customers' time is valuable, and we sincerely apologize for any frustration this may have caused. We are committed to providing the best service possible, and we will do our best to ensure that issues like this do not occur in the future.

Rated 1 out of 5 stars
Mah Card logo

Reply from Mah Card

We apologize for any inconvenience caused by the missed appointments. We understand that our customers' time is valuable, and we sincerely apologize for any frustration this may have caused. We are committed to providing the best service possible, and we will do our best to ensure that issues like this do not occur in the future.

Rated 5 out of 5 stars

I used mahcard during my trip in iran

I used mahcard during my trip in iran. I ordered it 3 days before my trip and they meet me in my hotel in tehran and driver the card. I paid cash to them and it loaded in my card next day. I used mahcard everywhere. It accepted everywhere and it is very easy to use. I recommend it to all travellers

October 31, 2022
Unprompted review
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Reply from Mah Card

thank you khadicha :)

Rated 1 out of 5 stars

Failed service, missing communication

The company did not bring the card to the hotel at the agreed time, and they did not reply to any e-mails.

P.S. I got the answer below from the company. As there is no way to reply to that answer, I do it here:

You say you could not issue and deliver the card. But at that time I got an e-mail from you saying that you had the card and would deliver it to me the next day (which you never did). Either that, or this was a lie. In any case, replying to any of my several e-mails at that time did not depend on your bank.

November 24, 2022
Unprompted review
Mah Card logo

Reply from Mah Card

I'm so sorry, Tamas. That week we faced a big problem with our banking partner, and we couldn't issue and deliver your card.

Rated 2 out of 5 stars

After an initial contact from one of…

After an initial contact from one of you representatives nothing else and i did not obtain my Mah Card. Bad service . Expectes better

November 11, 2022
Mah Card logo

Reply from Mah Card

I'm so sorry, Marko. That week we faced a big problem with our banking partner, and we couldn't issue and deliver your card.

Rated 5 out of 5 stars

The best choice while traveling in Iran !

Mah Card and Mah Cell were the best choices we could have chosen regarding two of the most important elements while traveling in Iran, that means handling money and staying connected to the internet. Everything was delivered to us in two business days, directly to our camper van just after we crossed the border. Putting money on the card is really easy and the little fee is totally worth it. Having a completely unlimited access to internet with the hotspot without having to think about the restrictions regarding foreign devices was also a game changer. Thank you to the amazing team of Mah Card, we were never disappointed and they always did more than our expectations.

September 1, 2022
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Reply from Mah Card

Thank You Nadin :)

Rated 4 out of 5 stars

Very happy with Mah card in Iran

Very happy with Mah card in Iran. The debit card was brought to Hotel as pre-arranged, Euro funds were exchanged and the card was activated. The card was easy to use and widely accepted throughout the country in hotels, restaurants and retail shopping. Upon departure unused funds were remitted to a PayPal account.

October 21, 2022
Mah Card logo

Reply from Mah Card

Thank you very much :)

Rated 4 out of 5 stars

Very good Option for Tourists

The service and the offering is super nice. The card works everywhere and when you have the problem to not have enough cash, it’s perfect.

I was just surprised, how much you pay in total for the card. 19€ + Transfer Fee to Top up 7% + Transfer Fee to transfer the Money back 7%. In Total it is a lot of money just for the service.

September 1, 2022
Mah Card logo

Reply from Mah Card

Hi there
thank you very much :)

but I want to mention something:
1- 7% topup fee is just for online payments, and if you pay cash there is no fee

2- there is no fee for refund at all, we transferred the remaining money to your bank account with no fee.

Rated 1 out of 5 stars

Left me stranded after appointment was…

Left me stranded after appointment was made

September 24, 2022
Mah Card logo

Reply from Mah Card

Hi there
I'm so sorry for what happened but it wasn't on purpose.
We were arrested during the protests and didn't have internet access for a week to notify our customers during those days.

Rated 5 out of 5 stars

Very good service

Very good service.
My card was waiting in the hotel. They loaded the money once i had it in my hands.
Then the card worked just like any other debt card.

Thank you very much!

September 16, 2022
Mah Card logo

Reply from Mah Card

thank you peter :)

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