Maisontess Reviews 

I purchased a duvet set in 2019, after less than one year the seams started fraying. I was using them as my primary duvet cover, but since the fraying I would only use them as back-ups. I think a duvet set should last more than 4 years with intermittent use. I reached out in 2020 and customer service sent me a link to their Care instructions which was not helpful. Would never buy again. I am writing the review now as my hand went right through the duvet and as such they have been permanently retired.

Really bummed that I spent hundreds of dollars investing in a couple sets of bedding which I thought are high quality and could last. Plus, supporting a Canadian brand. Nope. I purchased the “euca cotton” (tencel + cotton), percale, and “luxe cotton” (sateen cotton). They all came not packaged in any cellophane or wrapping paper, which I didn’t mind since it was an eco-friendly approach. But what really irked me was none of them were labelled so it was hard to differentiate the sets (especially if they’re all the same colour). I hard to guess or look at the washing tag. More importantly all the bedding felt so harsh like sandpaper, even the luxe cotton. I convinced myself because of the lack of chemicals involved in manufacturing, it could take a couple of washes and uses to soften. Nope. A year later, still rough and I hate having my face on the pillow covers on all of them, especially the euca cotton. Now I see they’re out of business? Should’ve stuck with Brooklinen.

THIS IS A FACEBOOK AD SCAM. DO NOT BUY FROM HERE. Don't know if the product or customer service is worse. After six years, my white linen sheets from Au Lit in Toronto are still in perfect shape and so soft, but are no longer super white. It was time for an upgrade. I took a chance on this place given all the good reviews, but the deeper I dig, it appears all the honest ones have been deleted from platforms that allow that.

A bunch of rough, see-through "linen" arrived without packaging tied up carelessly in a bunch of string, which is super unhygienic, considering the global pandemic, and the fact that they allow customers to do a "sleep trial" ... yikes.

I requested a return right away, and was denied, because they had taken $20 (dollars, not percent) off every single item in the online store for two days. I was expected to have read the fine print in the FAQ that considered this extremely generous "sale" final.

The colours don't match the photos, or even each other in the set. They are frankly hideous, and I wouldn't let my dog sleep on them. You're truly better off ordering bedding from Wish.com than from these shameless scammers. At least you can be reasonably sure that your Wish sheets are unsoiled.