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M.A.J Law Solicitors Reviews 

281
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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and legal team for their exceptional professional expertise, constant reassurance, and highly supportive guidance through incredibly stressful legal situations. Consumers often highlight achieving remarkably successful outcomes, noting that advisors communicate clearly and provide valuable peace of mind from the very first conversation. However, some people mentioned experiencing poor communication throughout their case, stating that team members were often difficult to reach, busy, or provided inconsistent information. A few other people also felt that certain aspects of the legal representation fell short of expectations, pointing to issues during court preparations or unexpected trial absences.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising their professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that consumers were consistently kept up to... See more

Customer communications

Reviewers mention ambiguous feedback about customer communications, noting that interaction was easy via... See more

Claim

People report positive experiences with claim, expressing gratitude for successful outcomes and charges being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Life-changing service from genuine experts. After being completely overwhelmed by the legal process, MAJ Law took over my case and instantly made everything clear, calm, and manageable. Their tea... See more

Company replied

Rated 5 out of 5 stars

I had previous contact with a different solicitor firm. Who gave more judgment on my circumstance than advice. I felt unjudged and more advised by Tom who I spoke to. Tom gave me more of a sense of di... See more

Company replied

Rated 5 out of 5 stars

I can’t thank the team at M.A.J Law enough. They acted quickly, were highly knowledgeable, and always approachable, even with the many questions I had. Communication was excellent and I always got a... See more

Company replied

Rated 5 out of 5 stars

All the team were excellent giving reassurance from the start of a very worrying time. Jake and Jack Martin have been excellent and even though I was facing a lengthy ban and fine along with a communi... See more

Company replied


Company details

  1. Law Firm
  2. also in
  3. Criminal Justice Attorney
  4. Lawyer
  5. Legal Services

Written by the company

M.A.J Law are an award-winning motoring defence firm, widely recognised as the UK’s go-to experts for drivers facing prosecution. We defend motorists across England and Wales, from first-time offenders to high-profile professionals. Last year alone, we successfully defended more drink and drug driving cases than any other specialist firm in the country. We challenge all criminal driving allegations, including drink driving, drug driving, failing to provide, mobile phone offences and speeding. We are also trusted to represent clients facing the most serious allegations, including causing serious injury and death by dangerous or careless driving. With a phenomenal success rate and a proven track record, we’ve built a reputation for delivering results. Our expert solicitors know exactly how to identify legal loopholes, challenge unreliable evidence, and expose prosecution failures to secure the best possible outcome. With over 15 million views across our social media platforms, we are proud to be one of the most recognised and trusted names in criminal defence. Our phenomenal success rates, proven track record, and client-first approach have helped thousands of drivers protect their licence and their future. We are also proud to be an Investors in People accredited company – a recognition of our commitment to outstanding service, continuous improvement, and supporting the people who make our success possible. We offer clear, fixed fees with no hidden costs – giving you peace of mind from the start. Contact us today for free initial legal advice on 0151 422 8020. M.A.J Law – Protecting licences. Defending reputations. Keeping you on the road.


Contact info

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The 'go-to' Driving Defence Solicitors

Charged with a driving offence? We offer free initial advice.

4.5

Excellent

TrustScore 4.5 out of 5

281 reviews

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Replied to 63% of negative reviews

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4.5

All reviews

(281)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience with lawyers who…

Fantastic experience with lawyers who responded quickly and achieved the result I needed. Couldn’t recommend any higher.

August 28, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you so much for your review, Jake! We're so pleased we were able to achieve such a positive outcome. We wish you all the very best for the future.

Rated 5 out of 5 stars

Very good advice

Very good advice

September 4, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you for your review, Richard! We wish you all the very best for the future.

Rated 5 out of 5 stars

Excellent service from Phoebe

Phoebe was great In helping me get my disqualification lifted one year early. She went above and beyond in assisting and getting it before the Court for a decision. Would highly recommend Phoebe!

September 4, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you! We will pass on your kind words to Phoebe.

Rated 1 out of 5 stars

My experience with MAJ Law has been…

My experience with MAJ Law has been extremely disappointing. From the outset, I felt misguided and misinformed by the advice I was given. Despite assurances of expertise, their handling of my case ultimately led to a far harsher outcome than I believe was necessary.

Over the course of my dealings with the firm, I spent nearly £12,000 in fees, yet I was left with a 16-month driving ban, £1,200 in fines, and community service hours. This result does not reflect the promises or guidance I was provided.

In addition to the poor advice, I found the office staff unprofessional and at times outright rude, which only added to the stress of the situation. The combination of significant financial cost, poor communication, and an unnecessarily severe sentence has left me feeling let down and misled. At the beginning of the case I spoke to Conor Johnstone and I was told that this would be a case they can more then manage to handle. Few months down the line I asked the office workers to give me a number or email I can speak to Conor Johnstone I was told I wasn’t allowed to be given a number or a email of his which left me so confused and baffled. The solicitor who was in charge of my case Osian Robert’s who is more unavailable then available is by far one of the biggest scams and another Solictor who they always transfer me too harry bellis is nothing but rude and gives very short and unhelpful answers seemed like he doesn’t even want to be there. Anyways I managed to appeal and went to the crown court by MYSELF without any representation and managed to explain to crown judge of my situation and fortunately I managed to narrow down my ban from 16 months to 12 months and also the fine was slightly reduced.

Based on my experience, I cannot recommend MAJ Law. Beware guys. Your better of representing yourself then these lot.(and also few screen shot of the payments I managed to find on my accounts towards Maj law)

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Saved my job!

Saved my job, outstanding work all round. John kept on top of everything for me and eventually, after nearly 2 years the case against me was dropped at court. Life savers!

August 21, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you, Will. It was an absolute pleasure representing you and we appreciate the positive feedback.

Rated 5 out of 5 stars

I was caught by an unmarked police car…

I was caught by an unmarked police car doing 103mph on the M56. As a self-employed electrician, a driving ban would have putme out of business. Harry took the time to go through my case and prepare a strong argument for exceptional hardship hardship. He guided me through the evidence I needed and represented me brilliantly in court. I walked away with 5 points instead of a ban. Couldn't recommend him more highly.

August 4, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you, Jo!

Rated 5 out of 5 stars

Excellent outcome!

The team were always on hand to support me when I needed anything and got me a fantastic outcome! I couldn’t be happier and highly recommend!

August 19, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you very much!

Rated 1 out of 5 stars

I was convicted solely on the basis of mobile phone use while driving

I was convicted solely on the basis of a police officer’s testimony of using a mobile phone while driving, despite there being no physical evidence — the phone was stationary on my lap, playing a podcast, and my car is Bluetooth-enabled. I already had six points on my licence and could not risk another six. I hired a solicitor for £3,000, reassured that I had a high chance of winning because there was “no evidence,” or that if I lost, we would succeed on an “exceptional hardship” application.

Unfortunately, in UK law, credible officer testimony alone can be enough for a conviction. I lost both the main case and the exceptional hardship argument in the Magistrates’ Court, leaving me with a £1,650 bill.

I then contacted MajLaw, asking directly if my case was worth pursuing or if I should simply accept the six-month ban. I had what I thought was a productive call with Coleen, who outlined “many ways” we could save my licence. I believed this and paid a further £4,800, expecting a fair chance of success.

Initially told there were “a few options” for appeal, I was eventually steered into appealing only the exceptional hardship decision — presented as my best chance — even though it was the same argument that had already failed.

The day before my Crown Court hearing, a barrister was assigned to my case. He received only half the paperwork, had no time to prepare, and still put me in the witness box for cross-examination before the judge. That was my entire defence. Unsurprisingly, the appeal failed — dismissed as having “no strong evidence” for exceptional hardship, regardless of the fact that losing my licence would cut my income in half and affect those who rely on me overseas.

My only “positive” outcome was that my barrister saved me £350 in post-conviction court fees. Otherwise, I was put in the same losing position as in the Magistrates’ Court, with no stronger case and no realistic chance — something I now realise my solicitors must have known long before taking my money.

In my honest opinion, MajLaw were more interested in my money than my outcome. There was no compassion, no accountability, and no regret — only a client left with nothing to show for the equivalent of three months’ salary spent. Think twice before trusting the highly vocal MajLaw solicitors you see on YouTube. You might be better off representing yourself — at least you’d save thousands of pounds.

August 16, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Hello Svetlana. It seems you take issue with the UK legal system and the law surrounding mobile phone offences. Unfortunately, this is something we have no control over.

The barrister representing you received all police paperwork & evidence. He correctly decided not to put you 'on the stand' because you could not deny the offence under oath. This was the correct approach. You were advised on your prospects in writing and by telephone prior to the hearing. We updated you regularly and answered/returned all your calls.

Best of luck for the future.

Rated 5 out of 5 stars

A****

I Would just like to say a massive thankyou to the MAJ Law team, especially Connor and John.

From the first day I spoke with Connor I felt in safe hands, they never filled me with any false hope but always made me feel optimistic.

John guided me through the whole process giving me great advise on what steps to take.

I know everybody may not be successful like myself but these guys will give you the best chance you have.

Thanks again

July 31, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you for the A**** review!! We appreciate the top marks!!

Rated 5 out of 5 stars

I was charged with failing to provide

I was charged with failing to provide . I contacted maj law . And was told I had a good defence. As I suffered from severe copd. I spoke to Conner firstly that told me and he advised me to go to court and plead not guilty. Which at this point I decided to get them as my legal representation. . He was great at my first hearing and represented me . And defending me to all he could like it was his license on the line. . I was advise to pay for a specialist to defend my case . Which I did. My first court date was April which was adjourned due to the specialist not being to attend. The second court date was moved again. An it was very stressful as lose my license would have been me losing my job and no income. Rebecca was amazing. She work hours commuting with the cps. And asked how they wanted to proceed. And keeping me informed all the way with what was happening. Today I got the great news the that the case was dismissed. So I keep my license. Thanks to there great work and can’t thank the enough. If you need legal help over a driving dispute please contact them . They are amazing.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

M.A.J Law – A Heartfelt Thank You

M.A.J Law – A Heartfelt Thank You

A massive thank you to the incredible team at M.A.J Law—especially John Fairhurst and Lee Tilling. Your integrity and honesty meant the world to us during what has been an incredibly challenging time.

At first, I did feel the service was a little expensive—but as the saying goes, you get what you pay for. And in this case, it truly turned out to be the best money we’ve ever spent.

Thanks to your expertise, my son was granted special circumstances in a case where he was insured. The accident—caused by another driver—left us extremely worried, especially when the insurance company initially claimed he wasn't covered, despite later paying out the claim. John’s and Lee’s unwavering knowledge and confidence gave us the strength we needed throughout the process.

We are so deeply grateful for your hard work, professionalism, and support. There are no words that fully express how highly we recommend this exceptional team of specialists.

Thank you again.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

If you face a Driving ban.... You must call M.A.J Law

From start to finish a massive 10/10 for service. My main contact for most of the time they looked after me was Osian Roberts. He always replied to my emails and calls back in quick time. More importantly the info given to me was always very reassuring and honest. With there guidance and help a 6 month ban was thrown out pre trial which has been the best news of 2025!! I cannot recommend this firm enough, genuinely wouldn't trust anyone else god forbid this happens again!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

On the 31st of October 2024 was charged…

On the 31st of October 2024 was charged with a twoc, driving whilst disqualified while I was on a suspended sentence, failing to stop and failing to provide a specimen of breath, I was advised by Connor to plead not guilty which I did, the trial was set for 15/07/2025 went to court today thinking I would receive a jail sentence, so went in by myself, and to my amazement all the charges were dropped, because the prosecution failed to provide me with the paperwork and CCTV footages when asked to do so by the judge, the prosecution was told that because they didn't provide this by 18/12/2024 when asked to do so, then can't use that evidence 😁
In relation to the other charges these were dismissed from court.

Fail to provide specimen for analysis - vehicle driver-

Dismissed (No evidence offered) Take a motor vehicle without the owners consent-Dismissed (No evidence offered) Fail to stop vehicle when directed by PC / traffic warden /traffic officer / CSO engaged in regulation of road traffic-Dismissed (No evidence offered)

July 15, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you SO much for your five star review. The outcome was fantastic!! Best of luck for the future.

Rated 5 out of 5 stars

Maj law delt with my case with the…

Maj law delt with my case with the upmost professionalism. James was amazing in court, could not of asked for a better solicitor. Osian was my case handler and was very helpful and freindly. I would recommend MAJ Law to all. Very fare, kept me at ease, well worth the money. I cannot thank them enough for the hard work and brilliant result at the end.

July 9, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you, Daniel. I've passed on your kind comments to James and Osian. We're so happy with the end result!

Rated 5 out of 5 stars

Excellent service

Excellent service, highly recommended and certainly would have been banned had I not instructed M.A.J law…Olivia was extremely helpful and consistent throughout the case.

July 11, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you, Loic! Olivia enjoyed representing you and we're chuffed with the outcome!!

Rated 1 out of 5 stars

Beware - scammers!


Will never use again. Based on my experience and from my perspective:

The service I received was totally poor. I was oversold on what they said they would do - lots of false promises. I could have done a better job myself. Initially, they contacted me and seemed very professional and knowledgeable - this was the bait. After the initial payment, this started to change. I ended up paying a lot more than I was initially told. For a court session that was adjourned, they charged me £3k even though they knew before the day that the session would be adjourned. In the end, the lawyer that they sent to represent me totally underperformed. She argued with me, raising her voice at me, and insisted that I just plead guilty and ignore special circumstances which I had. She said the judge would not uphold it. I insisted and in the end, the judge gave me an opportunity to present my witness re the special circumstances. Also, she didn’t let the court know why I needed my licence even though a court usher/clerk told her to do this as it would help my case. In hindsight, I should have used another firm or represented myself. In that case, I would have saved myself over £13k and ended up with a better outcome. I could go on and on but a word is enough for the wise. Furthermore, their lawyers always arrived late to meet me, in preparation for the court session. I wish I could have given this firm no star as 1 star is too good a service when compared with the service they provided. Take heed and avoid!

P.S: I don’t know how they got their 5 star reviews 🤔

This review isn’t false nor defamatory. It is exactly what was stated in this review.
My advice to anyone reading this review would be this: do not be misled. Ensure you read the negative reviews. Is there a common theme with these negative reviews? Then do not be fooled!!!

June 27, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

This is a FALSE and DEFAMATORY review based on inaccurate information. It has been reported and the investigation is ongoing. The use of word 'scam' is, by definition, defamatory. M.A.J Law are authorised and regulated by the Solicitors Regulation Authority and continue to win cases and achieve fantastic outcomes. We'd encourage anyone reading this review to consider the hundreds of 5 star reviews from our other lovely clients.

Rated 5 out of 5 stars

M.A.J law were great in my court case

M.A.J law were great in my court case. Phoebe was very thorough in helping me with my Exceptional hardship letter and my barrister on the court day Ashley was also great getting me through the day.

June 16, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you, James! We're so happy you avoided a six month driving ban.

Rated 5 out of 5 stars

Great service and advice from MAJ Law

Great service and advice from MAJ Law, Conor and the Barrister that represented me at court, coming away with a best case scenario. Highly recommended.

June 9, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you for your five star review! The outcome was fantastic. Please let us know if there's anything else we can help you with.

Rated 5 out of 5 stars

positive sound advice

Tom was very positive with sound advice given. I felt much happier after this initial consultation.

June 3, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you!

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