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M.A.J Law Solicitors Reviews 

281
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and legal team for their exceptional professional expertise, constant reassurance, and highly supportive guidance through incredibly stressful legal situations. Consumers often highlight achieving remarkably successful outcomes, noting that advisors communicate clearly and provide valuable peace of mind from the very first conversation. However, some people mentioned experiencing poor communication throughout their case, stating that team members were often difficult to reach, busy, or provided inconsistent information. A few other people also felt that certain aspects of the legal representation fell short of expectations, pointing to issues during court preparations or unexpected trial absences.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising their professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that consumers were consistently kept up to... See more

Customer communications

Reviewers mention ambiguous feedback about customer communications, noting that interaction was easy via... See more

Claim

People report positive experiences with claim, expressing gratitude for successful outcomes and charges being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Life-changing service from genuine experts. After being completely overwhelmed by the legal process, MAJ Law took over my case and instantly made everything clear, calm, and manageable. Their tea... See more

Company replied

Rated 5 out of 5 stars

I had previous contact with a different solicitor firm. Who gave more judgment on my circumstance than advice. I felt unjudged and more advised by Tom who I spoke to. Tom gave me more of a sense of di... See more

Company replied

Rated 5 out of 5 stars

I can’t thank the team at M.A.J Law enough. They acted quickly, were highly knowledgeable, and always approachable, even with the many questions I had. Communication was excellent and I always got a... See more

Company replied

Rated 5 out of 5 stars

All the team were excellent giving reassurance from the start of a very worrying time. Jake and Jack Martin have been excellent and even though I was facing a lengthy ban and fine along with a communi... See more

Company replied


Company details

  1. Law Firm
  2. also in
  3. Criminal Justice Attorney
  4. Lawyer
  5. Legal Services

Written by the company

M.A.J Law are an award-winning motoring defence firm, widely recognised as the UK’s go-to experts for drivers facing prosecution. We defend motorists across England and Wales, from first-time offenders to high-profile professionals. Last year alone, we successfully defended more drink and drug driving cases than any other specialist firm in the country. We challenge all criminal driving allegations, including drink driving, drug driving, failing to provide, mobile phone offences and speeding. We are also trusted to represent clients facing the most serious allegations, including causing serious injury and death by dangerous or careless driving. With a phenomenal success rate and a proven track record, we’ve built a reputation for delivering results. Our expert solicitors know exactly how to identify legal loopholes, challenge unreliable evidence, and expose prosecution failures to secure the best possible outcome. With over 15 million views across our social media platforms, we are proud to be one of the most recognised and trusted names in criminal defence. Our phenomenal success rates, proven track record, and client-first approach have helped thousands of drivers protect their licence and their future. We are also proud to be an Investors in People accredited company – a recognition of our commitment to outstanding service, continuous improvement, and supporting the people who make our success possible. We offer clear, fixed fees with no hidden costs – giving you peace of mind from the start. Contact us today for free initial legal advice on 0151 422 8020. M.A.J Law – Protecting licences. Defending reputations. Keeping you on the road.


Contact info

Promotion box for M.A.J Law Solicitors

The 'go-to' Driving Defence Solicitors

Charged with a driving offence? We offer free initial advice.

4.5

Excellent

TrustScore 4.5 out of 5

281 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(281)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience and outcome

Contacted MAJ Law after I was charged with a driving offence, looking at 17 months, or more, of disqualification if found guilty.

They were supportive throughout the process, gave sound advice and kept me up to date. They challenged evidence wherever possible, and managed to secure a brilliant outcome, where the CPS discontinued the charge due to lack of evidence.

I’d seek their representation again in a heartbeat, but I hope that won’t be necessary.

March 7, 2025
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Reply from M.A.J Law Solicitors

Wow! Thank you for such a lovely review. We were so pleased to receive the letter from the CPS dropping your case. This is what we specialise in.

Rated 5 out of 5 stars

Tom was a great help!!!

Tom was a great help and provided detailed insight into the traffic / speeding laws.
It was very informative and absolutely puts my mind at ease with the best route vs risk.
Would highly recommend and if I am in a similar position will be sure to contact them again.

March 18, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you. I will pass on your kind words to Tom.

Rated 5 out of 5 stars

I had the pleasure of dealing with…

I had the pleasure of dealing with Thomas who explained everything throughly and helped ease some of the stress
Thank you for your excellent service

March 9, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you so much for your feedback!

Rated 5 out of 5 stars

Advice

The person I talked to (Tom) was extremely helpful and gave me loads of advice how to prepare for my hearing.

March 11, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you so much for your feedback!

Rated 5 out of 5 stars

5 Stars – Highly Recommend M.J.A Law Solicitors

I had the pleasure of working with M.J.A Law Solicitors and I couldn’t be more impressed with their professionalism and dedication. From the moment I contacted them, they were responsive, knowledgeable, and provided clear guidance throughout the entire legal process. Their team made sure I understood every step of my case, and their attention to detail was outstanding.

They took the time to listen to my concerns, giving me confidence in their ability to handle my situation with the utmost care. Their legal advice was spot-on, and they kept me updated at every stage, ensuring I felt fully supported.

What stood out the most was their commitment to achieving the best outcome for me, always acting in my best interest. I was particularly impressed with their ability to explain complex legal concepts in a simple, understandable way.

If you need professional, reliable, and results-driven legal advice, I highly recommend M.J.A Law Solicitors. They exceeded my expectations, and I’m grateful for the exceptional service they provided.

March 10, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Wow wow wow. Thank you so much Victor! We appreciate such a detailed, positive review.

Rated 5 out of 5 stars

M.A.J - Beyond your expectations - Great.

It comes with my strongest recommendation for M.A.J Law Solicitors. Their professionalism, expertise, and attention to detail were exceptional throughout the entire process. They provided clear and practical advice, ensuring I fully understood every step. Their communication was prompt and thorough, always keeping me updated and addressing any concerns with patience and clarity.

Thanks to their dedication and skill, my legal matter was handled smoothly and efficiently, exceeding my expectations. If you’re looking for a knowledgeable, reliable, and supportive solicitor, look no further than Conor Johnstone. I would not hesitate to use their services again in the future!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

A GREAT SERVICE FROM M J LAW thanks to…

A GREAT SERVICE FROM M J LAW thanks to John Fairhurts hard work and dedication my trail didn't need to go to court to trail i huge thank you to to him and his team team thanks John.
Kund Regards
Ronald Cooper

March 6, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you, Ronnie. We're so happy we could win the case for you.

Rated 5 out of 5 stars

Five stars for winning my drug driving…

Five stars for winning my drug driving case with little to no stress. I did spend over £6000 but for me it's money well spent because I need my vehicle to work. Drug driving laws are designed to catch out hard working people who don't usually drink. M.A.J Law are there to make sure we don't get banned! Thank you Conor, Harry and my excellent barrister, Ashley.

February 27, 2025
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Reply from M.A.J Law Solicitors

Thank you, Max!! The court has granted a DCO in your case which means you'll be getting some money back from Central Funds. We'll keep you updated on that! In the meantime I will pass on your kind words to Harry and Ashley.

Rated 5 out of 5 stars
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Reply from M.A.J Law Solicitors

Thank you for your five star review. We're pleased we could help. If you have any other questions, you know where to find us.

Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company. They were extremely knowledgeable and very quick to respond. They really put my mind at ease and helped get the desired outcome. I wouldn’t recommend anyone else to be honest.

February 21, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you for your review!

Rated 5 out of 5 stars

Helpful and knowledgeable open and honest service

I spoke with Thomas from M.A.J. Law on 19/02/2025 regarding my particular circumstances. Thomas was very helpful and non judgmental and explained to me in a clear and concise manner my situation and my available options to proceed with a defence. The e-mail he provided was very useful and gave me hope that I could defend my charge. I would not hesitate to recommend this service to anyone who requires legal support. Thank you for all of your help.

February 19, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you, Catherine! We really appreciate the time taken to leave this review. Please let us know if there's anything else we can help with.

Rated 1 out of 5 stars

What can I say..

What can I say... Read the small print 3k down could of went to 9k+ could of got duty solicitor to do what they did... Not good

January 29, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Hi Jason. You attended court with our specialist solicitor, Jack. Before the hearing started, Jack held a conference with you and discussed every aspect of your case, including the evidence, defences, procedure and sentencing. Jack strongly encouraged you to enter a not-guilty plea due to procedural and technical issues with the prosecution's case. Despite Jack's recommendation, you decided to enter a guilty plea. We cannot win a case for a client wants to plead guilty.

You would not have achieved the same outcome with a duty solicitor. Jack spent a considerable amount of time in court negotiating various 'plea deals' with the prosecutor. This is not something a duty solicitor is obliged to do. As a result, you received the shortest possible disqualification and a fine of £120.

For the avoidance of doubt, we operate on a fixed fee. We do not charge clients £9,000 for our preparatory work, so I am unclear where you obtained this information. Nevertheless, best of luck with the future and if you'd like to discuss any part of your case, please call us on 01514228020.

Rated 5 out of 5 stars

Drug Driving(THC)

These guys are just Amazing . A massive thank you to Osian, Harry and the rest of the team. i was wrongly convicted of Drug Driving and it was proven the police hadn't followed procedures and there was lack of evidence. i was found not guilty this morning even tho i had a positive blood result. I really couldn't of done it without MAJ LAW. They are also helping me in getting some money back. Again Thank you so much its been a long 15 months but i can move on with my
life.

February 17, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you, Gemma! We're SO happy with the outcome and that we could win the case for you. Best of luck for the future!

Rated 5 out of 5 stars

10/10 case dropped before my trial

10/10 case dropped before my trial. fixed cost and everyone was polite and friendly. thank you.

February 14, 2025
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Reply from M.A.J Law Solicitors

Thank you, Dean! We regularly have our client's cases thrown out before trial hearings. This is down to a number of new and unique defence strategies.

Rated 5 out of 5 stars

My problem is a speeding ticket whilst…

My problem is a speeding ticket whilst using cruise control, MAJ laws website provided me with great information in moving forward and the staff were also very knowledgeable. Nice one MAJ Law!

February 10, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Thank you Philip!

Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing!
Staff were incredibly insightful and helpful from the very first phone call. They were constantly getting in touch to see if we had questions throughout the waiting period between my phone call and the enquiry, we’re always responsive when I raised a query and most of all, achieved a result we could only have dreamed of. I honestly could not recommend these guys any higher, they were truly brilliant.

January 29, 2025
Unprompted review
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Reply from M.A.J Law Solicitors

Wow! Thank you for your five star review! We’re delighted with the outcome and wish you the best of luck for the future!

Rated 1 out of 5 stars

Full of false promise

Full of false promise, hope and exploitation of someone in a vulnerable position.

When I had my initial phone call and talked through the finer details of my case I was filled with false hope based on incorrectly quoted details from a salesman who was able to manipulate me into a false sense of security.
When the CPS details were released, I had to chase 5 times to speak to someone I was simply "advised" to plead guilty at the first hearing. They didn't attend court themselves, simply sent a clown to "represent" me and honestly I could have done a better job myself.

If the details I had provided initially had differed from the details provided by the CPS I could have understood, however they were exactly the same, certain "defences" that were offered at the sale stage were then completely dismissed, when I brought this up, I was told that by the solicitor on my case that he couldn't comment on what was previously said as it was not himself that said it.

Just be careful handing your money over to these guys and consider if you could do a better case on your own, I know I certainly could and should have done.

December 20, 2024
Unprompted review
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Reply from M.A.J Law Solicitors

Update: You've recently deleted your existing review containing our response and reposted this one (once again without your case reference number). I have posted my original reply below.

Thank you for your review. As you have chosen to leave feedback under the name ‘J Customer,’ we are unable to identify which case you are referring to. However, we would be happy to address your concerns.

As solicitors, we are legally obligated to provide advice based on the evidence presented by the CPS. It is possible that when you initially contacted us, you provided inaccurate or incomplete information about your case, which may have suggested potential defence arguments. However, once the CPS disclosed their evidence, it became clear that the circumstances were different, requiring our advice to adapt accordingly.

While many of our clients have strong cases, some do not. We are committed to providing honest and realistic legal guidance, even if that means advising a guilty plea when it is the best course of action. We believe in transparency and ensuring that our clients make informed decisions rather than offering false hope or misleading advice. Many of our clients appreciate this approach.

If you would like to share your anonymous case reference number, I would be happy to look into the matter further for you.

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