MakeBox & Co Reviews 268

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

These products are beautiful. Im obsessed. But i write this review as there was something missing in one of my kits. It took a while but just received the missing spare pattern, alongside a mystery gi... See more

Rated 5 out of 5 stars

Makebox are a truly caring company. Their monthly subscription boxes are exciting, varied and give the chance to try new crafts. Each box comes with all the necessary materials to complete the task, a... See more

Company replied

Rated 4 out of 5 stars

I've purchased several Makeboxes now for myself, friends and family. These have been shipped all over the world. What can I say? They have brought so much Joy! During a time of such anguish and uncer... See more

Company replied

Rated 2 out of 5 stars

I bought the rainbow kit and the embroidery purse/handbag it but unfortunately had several problems with both. There wasn't enough yarn especially for the longer pieces of the rope. The printed instru... See more

Company replied

Company details

  1. Craft Store
  2. Art Handcraft
  3. Art Supply Store

Written by the company

Craft boxes, materials and inspiration to take you on a creative journey.


Contact info

4.1

Great

TrustScore 4 out of 5

268 reviews

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1-star

Replied to 60% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Magical Makebox

I was delighted with my latest Makebox. The ideas involved in creating such a package are priceless and do not equate to the basic cost of the raw materials. For me, having access to such inspirational designs and everything together in one box with clear instructions on how to proceed is invaluable and cannot be measured in terms of the basic price of the contents. Well done Makebox for your consistent creativity and beautiful projects.

June 24, 2021
Unprompted review
MakeBox & Co logo

Reply from MakeBox & Co

Hi Charles,

Thank you so much for your review. We do aim to provide a lovingly designed box each month, and our creative team are thrilled to know you think highly of their ideas and are enjoying your Makes!

Rated 5 out of 5 stars

I was extremely pleased with my Makebox…

I was extremely pleased with my Makebox (candle making), you can tell that they put an awful lot of effort and thought into everything they do. I think they offer good value for money when you take into consideration the inspiration and time it must take to put these together (you're not just paying for raw materials - my candle making kit came with a detailed step-by-step instruction booklet, complete with photos of each stage which clearly all takes time to produce). What I love about this company is the personal touch they offer and wish them all the success in the world. I would highly recommend, indeed I already have to several friends.

June 24, 2021
Unprompted review
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Reply from MakeBox & Co

Hi Justin,

Many, many thanks for your words of encouragement and your referrals. We are so happy you enjoyed your Amore Candlemaking MakeBox, and that the How To guide did the job :) We hope you spot another one of our future releases that takes your fancy, too!

Rated 5 out of 5 stars

Fabulous craft boxes!

I subscribed on a whim during lockdown as I fancied having a crack at embroidery, and frankly forgot to cancel the subscription. I'm so glad I did! I've since received not only the embroidery box I wanted, but a whole range of crafts to try - lino printing, candle making, cross stitch, crochet, rope weaving..

The instructions are usually very clear, and the materials/tools provided are of good quality. You really only need to provide your own pencil & scissors; everything else is included in the boxes. In today's permanently switched-on digital world, it's so nice to relax for a day actually creating something tangible with your hands. And even if the end product isn't quite perfect, it doesn't matter as it's uniquely yours and the sense of achievement is well worth it!

The Makebox team are brilliant too - they're active & responsive on the facebook group, and if there are any issues or you want to swap your monthly box a quick email is all it takes to sort things out.

I'd absolutely recommend Makebox to anyone who wants to try a new craft but doesn't know where to start; who knows, it could be the beginning of a lifelong hobby!

March 26, 2021
Unprompted review
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Reply from MakeBox & Co

Hey Bad Hair Bear,
Thanks so much for your review - it makes all the difference to have our regulars on here sharing their experiences. We are always happy to hear you have enjoyed a range of our different products! Let us know if there is ever anything you need!

Rated 5 out of 5 stars

I LOVE Makebox

I LOVE Makebox. I bought boxes one at a time for almost 18m then took the plunge and subscribed. It is a joy to receive a beautifully put together box containing all you need to make a gorgeous gift for your own home or someone else. I would wholeheartedly recommend you try them! Customer service is second to none, they go out of their way to help if, on the rare occasion they are needed.

March 26, 2021
Unprompted review
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Reply from MakeBox & Co

Hi Ruth,

Many thanks for your reply - we are happy to hear our customer service is doing the job, and that you're enjoying all the boxes you have purchased - hopefully you have a nice little display area for your wonderful Makes!

Rated 5 out of 5 stars

Best subscription box

I love these boxes. I’ve been getting them for about a year and a half and the different crafts they have done are great.
The customer services team is fantastic and so helpful. They’re contactable on an online chat and answer emails really quickly. You can skip boxes you don’t want or swap them for a different one so it’s really flexible. You can also pause your subscription if you need a break.
The makebox community on Facebook is a great place for tips and sharing your completed projects.
The only problem I have is trying to find the time to do all the boxes 😂😂

March 24, 2021
Unprompted review
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Reply from MakeBox & Co

Hi Katie,

We are so happy you have been enjoying all the different crafts, and sharing them/engaging with the Creative Community :)
Hopefully you are finding some time to catch up with your crafting!

Rated 5 out of 5 stars

My crafting, creativity happy place.

I love Makebox. I’ve tried and fallen in love with new crafts that I wouldn’t have tried if it wasn’t for Makebox. A personal, caring company, with a really friendly, supportive community of fellow crafters. Also interactive with crafting surgeries and great, super responsive customer service. It’s so exciting receiving my monthly box and opening it to find the goodies, and everything I need is included, so I have gathered lots of craft supplies for use on other projects, such as cutting mats, glue guns and embroidery threads.

March 24, 2021
Unprompted review
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Reply from MakeBox & Co

Hi Helen,

Many thanks for your review - we do aim to be as personal and supportive as possible in our small business, and are happy you have found us to be so! We hope your crafting is going well :)

Rated 5 out of 5 stars

Brilliant craft box

Brilliant craft box! I’ve tried so many new crafts since being a subscriber which I love! The quality of the materials and the instructions are excellent. If there are any queries, questions or problems the customer service is outstanding!

I cannot recommend MakeBox enough!!

March 22, 2021
Unprompted review
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Reply from MakeBox & Co

Hi Leah,

We are so happy you have enjoyed your time with us and that we can help resolve any queries. Many thanks for your positive review!

Rated 5 out of 5 stars

Such a wonderful craft box

Such a wonderful craft box. High quality and excellent customer service.

March 22, 2021
Unprompted review
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Reply from MakeBox & Co

Hi!
Many thanks for your review - we hope you enjoyed your Make and that you might spot a future release that takes your fancy :)

Rated 5 out of 5 stars

Brilliant craft box

Brilliant craft box

Great for trying and inspiring new crafts and projects.

Fantastic customer service (specifically Josh has been great whenever there has been an issue with a box or if you want to choose your variant or switch out for a different box)

Would highly recommend Makebox

March 22, 2021
Unprompted review
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Reply from MakeBox & Co

Hi Charlotte,

Many thanks for sharing your experience - we know Josh will be happy to hear he has been of good help! We hope you have loved your final Makes and have a nice place to display them :)

Rated 5 out of 5 stars

Great!

Great customer support. I love all of the boxes I’ve had!

March 22, 2021
Unprompted review
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Reply from MakeBox & Co

Hi Charlotte,

Thanks so much for the shout out to the customer service team! So happy you've enjoyed your boxes :)

Rated 5 out of 5 stars

Love My Makebox Subscription

Really look forward to receiving my Makebox Subscription each month, it has helped me to move from wanting to craft to actually doing it! I especially like the high quality of the materials, the originality of the boxes, the step by step glossy full colour instructions booklet and often accompanying videos too. Love the variety of different crafts and the surprise element each month when new boxes announced. Makebox have fabulous customer service and are very friendly and approachable.

March 22, 2021
Unprompted review
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Reply from MakeBox & Co

Hi Suzanne,

So glad to hear that we are getting the goods to you and being friendly while doing so! We hope your Makes have pride of place on display, and your crafting inspiration continues!

Rated 5 out of 5 stars

Beautifully curated.....

I've had two boxes from Makebox both of which have been wonderful. Beautifully curated and a real touch of customer care from this small family run business. I would highly recommend to friends and family.

March 22, 2021
Unprompted review
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Reply from MakeBox & Co

Hi Lucy,

We are so happy both your MakeBoxes were wonderful! We hope some of our future releases will take your fancy as we have some very beautiful things up our sleeve :)

Rated 5 out of 5 stars

This company is excellent

This company is excellent. They create beautiful craft boxes that are easy to follow, and they have amazing customer service. Anytime there has been a problem, they’ve sorted it no questions asked! Can’t fault them, they’re the best craft box around

March 22, 2021
Unprompted review
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Reply from MakeBox & Co

Hi V,

Thanks so much for sharing your experiences, and we are glad we have been able to resolve all mishaps! We hope you're enjoying your crafting :)

Rated 5 out of 5 stars

Great Crafting Boxes

Love my boxes arriving every month, everything in them is the highest quality and the instructions so easy to follow. On the occasions I have had an issue or query that have been resolved so quickly (even at the weekend)
Highly recommend

March 21, 2021
Unprompted review
MakeBox & Co logo

Reply from MakeBox & Co

Hi Niki,
So happy you have had successes with your crafting and MakeBoxes - and happy we can get back to you and fix any queries too!

Rated 5 out of 5 stars

Absolutely love Make Box

Absolutely love Make Box. Such a lovely, kind and talented small business. I’m also so impressed how wonderful the boxes are. If there is ever a hiccup, which is vary rare, it’s fixed in no time at all! I highly recommend this service to any crafty people out there. Such a lovely supportive community online too. Wonderful!!

March 21, 2021
Unprompted review
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Reply from MakeBox & Co

Hi Sarah,

Thanks so much for your review - so glad you think our boxes are wonderful and that we can find a cure for those hiccups :) We are so glad to have you in our community!

Rated 5 out of 5 stars

Love Makebox🥰

I’ve been a subscriber with Makebox from the beginning and have always experienced excellent customer service and the boxes are just lovely. I’ve thoroughly enjoyed every box I’ve had and learned quite a few skills along the way. If you’re crafty or looking for a hobby then don’t hesitate, dive in and learn a new craft.

March 21, 2021
Unprompted review
MakeBox & Co logo

Reply from MakeBox & Co

Hi Jo,

Thanks so much for the positive feedback, and we are happy to see you have learned new crafts and skills from our MakeBoxes :)

Rated 5 out of 5 stars

I love crafts of any kind but have…

I love crafts of any kind but have often never had the nerve to try them. With MakeBox I get to have a go at so many different crafts. Not only that, they are a super personal company where you really get to know the people behind the brand. I feel that they have helped my mental health throughout the whole of the last year. I can’t speak strongly enough of how awesome they are.

March 21, 2021
Unprompted review
MakeBox & Co logo

Reply from MakeBox & Co

Hi Helen,

We are so happy to hear that our MakeBoxes have been of such a help to you, and we are happy to get to know you too!

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