makeurmove.co.uk Reviews 

739
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Sharon managed our tenancy at MakeUrMove and was outstanding throughout. Professional, responsive, and always approachable. Nothing was ever too much trouble and she kept us informed at every stage. G... See more

Rated 5 out of 5 stars

Prompt efficient service. 2nd time I've used Makeurmove (last time over 5 years ago) with complete satisfaction. They even answer the phone with real people. Only two weeks between long term tenants m... See more

Rated 5 out of 5 stars

As a landlord I find make ur move offer an excellent service. I have several properties all vacancies have been filled within days. The fees are much cheaper than the high street chains and they offer... See more

Company replied

Rated 5 out of 5 stars

I love these guys! I’ve recommended their service to a number of friends. Proactive, friendly, efficient and flexible, they really make being a landlord so much easier. And their pricing is competitiv... See more

Company details

  1. Real Estate Rental Agency
  2. Real Estate Agency
  3. Real Estate Agents

About makeurmove.co.uk

Written by the company

Established in 2008 Make Ur Move are the original national online letting platform. We aim to improve the world of renting by bringing landlords and tenants together through people-focused technology.

Providing exemplary customer care and support Make Ur Move's accredited property management team are on hand to deal with all queries quickly and efficiently.

With plans and services to suit every landlord, visit www.makeurmove.co.uk or call on 03338000210 to discuss your requirements.

Members of ARLA PropertyMark, Safe Agent, NRLA and The Property Ombudsman.

  • Working with 25,000+ Landlords
  • Dealt with 30,000+ Properties
  • Handled 225,000+ Tenants

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

739 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(739)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks MakeurMove - another property let!

Wanted to say a big thank you for your help. I love the service you offer. Quick responses, great value for money and most importantly, a personable friendly team that I’ve enjoyed working with. Look forward to working with you going forward and would happily recommend your service to other Landlords.

June 8, 2021
Unprompted review
makeurmove.co.uk logo

Reply from makeurmove.co.uk

Thank you Louis, it's a pleasure working with you!

Rated 5 out of 5 stars

Easy and efficient

This is the first time I have used an online agent and was somewhat nervous! However, the process was easy and efficient. I let my flat within 24hours of it being advertised and had the tenancy agreements drawn up and signed within a week. It was essential for me that I could contact someone by phone and this was also possible. Many thanks!

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

Really, really pleased

I was sceptical at using an on line Agency, but after a disaster with a High Street Estate Agents, I’ve been so pleased I swapped.its much much cheaper and they're very quick with the on line paperwork. Would never go back to High Street Agency now,

October 25, 2019
Unprompted review
Rated 5 out of 5 stars

Extraordinarily straightforward process…

Extraordinarily straightforward process it was to find possible tenants and arrange viewings. Once we had selected one MakeURmove drive the entire vetting and contracting details.
Their proactive approach meant that we did not have to think about the pitfalls into which the amateur can fall all too easily.

September 7, 2019
Unprompted review
Rated 4 out of 5 stars

Cheaper Way of finding tenants

I am used to using estate agents locally however they were charging £500 for finding a tenant and does not include inventory and so this was extra on top of the £500 already paid. Makeurmove offered a slightly cheaper service at a small monthly fee and including the inventory check in report, it was less than the estate agent so I decided to give them a go. The service was great, advertisement is good as it can be uploaded to Rightmove and Zoopla straight away. The amendments you make on your advert online is reflected to the advert almost straight away. The rest of the process I.e. signing agreements, credit checks, referencing, deposit register are all done very smoothly. Nothing else can be faulted! They also communicate with you over text as well, so you can message a number and they respond to you very quickly. This service I really like because I can often text but not speak on the phone at work.

The only thing I would say that I didn’t like was that they arranged viewings and didn’t really provisionally vet them, i.e checking to make sure that they can actually afford the rent. You will definitely be 10/10 if you pre-vet potential tenants to make sure they can afford their rent based on their salary. I did a viewing and it turns out she couldn’t afford the rent anyway. If that process is ironed out you would definitley be 10/10.

The stars should be 4.5 out of 5 but I can’t do that.

August 15, 2019
Unprompted review
Rated 5 out of 5 stars

Great service .very professional

Great service .very professional. Also very helpful over the phone if you don't understand some of the procedures. Good value as well. found a.tenent within hours of listing .I can't praise them enough

July 30, 2019
Unprompted review
Rated 5 out of 5 stars

A very useful and efficient company…

A very useful and efficient company that is good at finding tenants and are on the ball with tenancy agreements, deposits etc . Their helpfulness and communications with landlords is much improved so I would recommend them

June 29, 2019
Unprompted review
Rated 5 out of 5 stars

Prompt efficient service

Prompt efficient service. 2nd time I've used Makeurmove (last time over 5 years ago) with complete satisfaction. They even answer the phone with real people. Only two weeks between long term tenants moving out, and the new ones moving in. Electrical certificate sorted within 4 days and references soon after.

May 5, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing service

Fantastic professional service. I love the dashboard with ability manage properly details and documents, the automated booking system, and the ability to generate documents online for electronic signature.

May 5, 2019
Unprompted review

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