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Maleskin Reviews 

4,727
•
TrustScore 3.5 out of 5

3.5

Cosmetics Store
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Review summary

Created with AI, based on recent reviews

Evaluating 206 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that they truly enjoy highly competitive pricing, regular attractive discounts, and frequent promotional offers across various popular skincare brands. Shoppers also praise the reliable delivery services and secure packaging, noting that most packages generally arrive promptly and in pristine condition. Some reviewers were not happy with communication gaps, mentioning frequent instances of lengthy delays and failing to receive any replies to their customer inquiries. People additionally reported frustrating experiences with unfulfilled purchases, missing items, and extended periods of waiting without any updates regarding out-of-stock products.

What people talk about most

Product

Consumers find product experiences to be highly varied, with strong disagreement regarding availability and... See more

Order

Users describe ambiguous interactions with order, reflecting a stark divide in customer experiences. Many... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast, prompt shipping and items... See more

Price

Reviewers highlight positive aspects of price, noting that items are consistently cheaper than anywhere else... See more

Response time

Customers consistently express deep frustration with response times, noting that countless emails are ignored... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been using Maleskin for a while now. I use Medik8 & Maleskin are generally the cheapest, often sending extra offers for your loyalty. As others have said, communication could be better, not all... See more

Rated 4 out of 5 stars

Regular user of MaleSkin shampoo and conditioner as well as hair pomade. Whilst I like the products, they are on the expensive side but packaging is a bit cheap.

Rated 5 out of 5 stars

I have been a Maleskin customer since its inception all those years ago. The choice of products is fantastic. I’m a particular fan of their Medik8 range, and their prices are always so competitive and... See more

Rated 5 out of 5 stars

Good company to deal with, best price I'd found and fast turnaround. Usually when you find the best price there's a compromise such as slow delivery. Not here. Also I normally hate getting spammed... See more

Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier

Written by the company

Since 2012, MaleSkin.Shop has been serving the hair & beauty needs of men and women all over the world. We offer a premium and niche selection of hair and beauty brands. With over 105,000 happy customers worldwide and 3,000 5-Star Reviews on Trustpilot, we have proudly built a shopping environment that everyone can feel comfortable in. We are official stockists of some of the world's most popular brands, including Elemis, Dermalogica and Medik8. Our customer care team of Lucy, Hollie and Daisy work tirelessly to provide the very best level of customer care and strive to always provide a personal touch. We are proud to have won Dermalogica's platinum partner award for 2024 and promise to provide a very good level of service synonymous with a small family run business. We invite you to leave your feedback on our Trustpilot page, whether that be positive or negative and take all feedback seriously, in a bid to gain more trust and continue to get better and better.

Contact info

3.5

Average

TrustScore 3.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.5

All reviews

(4,727)

198 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Service

I’ve made 3 or 4 purchases through the company. Never had any issues. Great customer services and orders dispatched on time. Will continue to use this company. They often also have some great deals. Thumbs up from me

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Good company, good service

I've ordered from Maleskin several times. Offer a good range of brands, often with nice discounts (especially for stuff like expensive suncream). Customer support has always been good e.g. one item went missing in delivery and, in contacting customer services, a replacement was promptly sent.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Keeping up with the Big Boys

It’s great to see a small, independent business getting a well-deserved foothold on the World Wide Web. Ordering and delivery processes on a par with its big-group rivals, as well as a thoughtfully-selected range of trusted names in self-care.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Really great

Really great - they had issues with their supply, and when I got in touch to let them know I needed my order for my holiday they were super helpful and ensured my order was sent next day delivery

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

The best selection of Davines products…

The best selection of Davines products online, great offers on the exact items I wanted. Free quick delivery.
I will definitely order again and I highly recommend the retailer. Oh, and it’s not just for men… 🤩

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Ultrasun Extreme SPF50+

Once order, it arrived quickly..
I ordered the Ultrasun Extreme SPF50+ and have been using it daily. It works well and is not too greasy.
I would buy again from Maleskin.

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

No response

Tried to place order, product (Jack Black moisturiser) says it’s in stock. Couldn’t check out from basket. Messaged for help, no reply. How can you recommend a company like this?

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great Prices & Discounts

Always great prices on Medik8 , have purchased a lot of items from here . The last order was going to be late was emailed and advised product was low on stock and gave delivery date when would arrive . Great discounts and delivery always been quick an fast .

August 27, 2025
Unprompted review

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