Horrible service
Horrible service, ordered 2 T-shirts and only got 1 delivered. After emailing them I got a generic "we'll look into it" response and 2 months later still nothing. Bunch of thieves!
December 27, 2025
Unprompted review
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not good
BAD!
Don't know if it is responsibility of the courier (Deutsche Post) but I never got T-SHIRTS I ordered. After 70 days and asked patience, I started to loosing the one, as my parcel was lost in various countries. But I was refunded in full amount by the seller.
November 10, 2022
Unprompted review
Longstanding errors in reports
We have reported problems with some of the existing MAM reports. Several times we have been told they were fixed only to find nothing has happened or eventually a partial fix has occurred which doesn't really correct the problem. The annoying thing is the errors are in the module we specifically bought MAM for. I appreciate with Covid people are working from home, but response times have been slow and results woeful. It is frustrating having to check why reports give different results for the same thing and having to correct inaccuracies.
February 1, 2021
Unprompted review
Polite and friendly on the phone
Polite and friendly on the phone
Sorted my issue straight away
No hold time
January 10, 2020
Unprompted review
Horrible customer service!
The total amount chanced from when I made the order to when I got the confirmation via email (I used a discount code which they changed to another). The costumer service is really bad. I have emailed and they are arrogant and doesn’t help me at all.
When I asked them to cancel my order it had (suddenly) already been sent.
I’m so disappointed and I don’t recommend mambaby.com!
August 25, 2018
Unprompted review
Awful
Awful. Over 1 week and still no product, called and only 2 people work in the customer service team. Patronising morons
April 19, 2018
Unprompted review
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