Mammashop Reviews 611

TrustScore 2.5 out of 5

2.5

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Company details

  1. Baby Store

Information provided by various external sources

Hos Mammashop hittar du en massa trendiga och praktiska babyartiklar. Vi har många läckra åkpåsar, bärsjalar och skötväskor på lager. Vi har också ett stort sortiment av mammakläder, gravidsmycken, amningskläder, amingsbh - ja i stort sett allt du behöver som gravid eller ammande.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

611 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Defected product and no response from customer service

Received the product with a clear and visible crack after following assembling instructions, I tried writing to customer service asking for support or advice on how they can help given I paid over 800 SEK for such a product that come defected with with no response until today. Unsatisfactory experience both from a product and service perspective!

May 20, 2023
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever
Ordered a pillow from them and 2 weeks later still not there
No one is answering on the customer service
Will probably never get my money back
Order on amazon instead !

December 7, 2017
Unprompted review
Rated 1 out of 5 stars

Disapponted :(

Placed two orders almost simalteneously,the second one arrived quickly but in destroyed packaging had to chaste to get the first one,received my order partially only,status on the web site shown as Complete though,not even sure when if ever it will reach me. Both orders paid directly by card. None of orders had packing list -so very difficult to trace if everything was sent.

August 13, 2014
Unprompted review
Mammashop logo

Reply from Mammashop

Hi Svetlana! Thanks for your point of view

Sorry:

We regret that we did not give you the right information from the start. A portion of your order sent from us directly, and the major product from our warehouse in Denmark.

Grt Mette

Rated 3 out of 5 stars

Did not inform in advance that package will come in 2 deliveries. Package arrived quite damaged, thankfullt the bed was ok inside.

Delivery times longer than competition. Would probably buy elsewhere if there were no good offer.

August 11, 2014
Unprompted review
Mammashop logo

Reply from Mammashop

Hi Alexandra P!

Thanks for your viewpoint!

Sorry it was wrong informed from the beginning.Sad that it was damaged too. Of course this is something we need to review.

Grt Mette

Rated 4 out of 5 stars

Great products at good prices

My only issue was that my product took some time to arrive.. and also the product itself had a problem, but it has nothing to do with mammashop. I am a big fan of the site and have got many other products that I've been very satisfied with!

March 11, 2014
Unprompted review
Rated 5 out of 5 stars

Personal Customer Service

They called me to advise me about sizes, everything that I ordered fits me great now. Very proffesional and pleasant customer service offcer. High quality garments. Will definitely continue shopping at their webshop.

March 4, 2014
Unprompted review
Mammashop logo

Reply from Mammashop

Hi Customer from USA!

We are happy to hear this. Hope you will come back to us!

Grt Mette

Rated 4 out of 5 stars

very good

i really like this genuine shopping and will certainly do more.

December 30, 2013
Unprompted review
Mammashop logo

Reply from Mammashop

Hi Nivetha!

You just made us really happy. Thank´s!!

Hope we se you soon.

Grt Mette

Rated 5 out of 5 stars

it was fast and easy.

clear and easy shopping and fast delivery - it worked good for me.

December 16, 2013
Unprompted review
Mammashop logo

Reply from Mammashop

Hi Odle!

You just made us really happy! Hope we will se you soon.

Grt Mette

Rated 5 out of 5 stars

Wonderful Company

I didn't know buying what you need could be so easy. This is fabulous company with a great owner. Not only was the shipment lightening fast, we were communicated to from beginning to end to let us know everything was alright.

Go with this seller for your needs. You will not be disappointed.

October 1, 2012
Unprompted review
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