Manchester Student Accommodation Reviews 24

TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

Whilst I was studying in Manchester Mr Singh provided accommodation for me. As a young woman coming from Brighton, my family and I were concerned about my safety. Over that period of time, Mr Singh ga... See more

Company replied

Rated 1 out of 5 stars

DO NOT TRUST THIS LANDLORD. He will rip you off. Not only are his properties wholly overpriced for their location and quality (in my property most of the handiwork was done by the landlord himse... See more

Company replied

Rated 1 out of 5 stars

WARNING This is a long read but i don’t want anyone to have to go through this landlord. DO NOT rent from Housmart/Mr Singh !! We rented from him last year and what a shit show it was so... See more

Company replied

Rated 5 out of 5 stars

we got our house through MSA and are happy with it, spent an amazing year, house was good for living, really nice furnishings. We felt fully supported, whenever I or my housemates had questions, MSA w... See more

Company replied

Company details

  1. Student Housing Center
  2. Group Accommodation
  3. Real Estate Agency
  4. Real Estate Rental Agency
  5. Self-Catering Accommodation
  6. Serviced Accommodation

Written by the company

Manchester Student Accommodation The ONLY online FREE & DIRECT Student Accommodation Porthole... *Students Deal Directly with Landlords. *Landlords - Free Advertising directly to students and SAVE Agency Fees that Are added to Rents!


Contact info

3.2

Average

TrustScore 3 out of 5

24 reviews

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Rated 1 out of 5 stars

WARNING!!! wish i could give no stars

WARNING
This is a long read but i don’t want anyone to have to go through this landlord.
DO NOT rent from Housmart/Mr Singh !!
We rented from him last year and what a shit show it was so i just want to make others wary when looking for a house this year/ at all.
mice were a big issue, when moving into the house, my room in particular stank of mouse piss and gave me a rash, Rat poison in a dog poo bag was left on our kitchen table and we had to store all of our cupboard food in sealed boxes and yet we were still blamed for the mice (we found mouse traps from before our tenancy started)

After multiple unreasonable disagreements, we requested for our conversations with the landlord to be in writing in order for us to have what he was saying on record, despite this, he continued to harass us with phone calls and unannounced visits at the door (landlords must give 24 hours notice of attending the property). One of these visits was to collect our old keys and turned into him giving me a racist story and when we moved in he proudly told the lead tenant about a racism allegation he received from a past tenant ( a reason in itself not to give your money to him really)

He is overall just a massive scam and completely unprofessional. He spends the whole tenancy looking for problems and ways to make money from his tenants. He asked us to source a new set of garden furniture despite it coming to us broken, him refusing to tell us how old it is and admitting that it was second hand from his own garden.

most of the house is constructed by himself and the furniture is hand me downs from his own home. stuff is falling apart and he will try and blame you for it at the end of your tenancy.
Overall renting from this landlord will result in a very long deposit dispute* (which we won btw), a year of having to put up with his lies, misogyny, and patronising ways and you’ll be scared of all landlords forever x

May 18, 2025
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

We’re disappointed by this "Anonymous" and misleading review. All tenants view our properties and speak with the existing tenants before signing contracts, including seeing the furnishings and overall condition firsthand.

Accusations of racism are wholly unfounded and particularly hurtful given the landlord’s own ethnic background.

Our HMO Licensed properties and tenancies are operated by trained, professional team members and not individual landlords. We take pride in offering a respectful, transparent service, and welcome fair, constructive dialogue — not inflammatory, anonymous claims... We also provide a Virtual ‘Online’ 360° Tour of each property, Please see for yourselves.

Rated 5 out of 5 stars

Great people to deal with

Great people to deal with. Never had any issues. Always provided great accomodation with excellent furniture.

January 23, 2025
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Rehan
Thank you so much for your kind words. We’re delighted receive you positive experience with us and that you enjoyed the accommodation and furniture. If you ever need anything in the future, don’t hesitate to reach out!”
Best Wishes
MSA Team

Rated 5 out of 5 stars

The accommodation exceeded expectations…


The accommodation exceeded expectations with its clean, spacious rooms and welcoming staff. The location was convenient, close to major attractions and transport links. Amenities were modern and well-maintained, ensuring a comfortable stay. The attention to detail and overall ambiance made it a perfect choice. Highly recommended for a pleasant experience!

January 1, 2025
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Randeep Singh,

Thank you so much for your wonderful feedback! We’re thrilled to hear that the accommodation exceeded your expectations and that you enjoyed the clean, spacious rooms, modern amenities, and convenient location.

Your kind words about our staff and the attention to detail in creating a comfortable ambience mean a lot to us as we do try hard to ensure this for all of our tenants. We’re delighted that your experience was so positive, and we truly appreciate your recommendation.

Best Regards

The MSA Team

Rated 1 out of 5 stars

Nirmal Singh is a sly money grabber

Nirmal Singh is a sly money grabber. Avoid this land lord at all costs he will do everything he can in his power to take your whole deposit and charge even more than your original deposit. Hope this helps.

November 19, 2024
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Harry Vessey,

Manchester Student Accommodation LTD - Is NOT your Landlord!!...

Thank you for taking the time to share your feedback.

It appears your dispute and grievance are related to the return of your deposit with a landlord. UK deposits are typically processed through a Tenancy Deposit Scheme, which ALL landlords must comply with. These schemes ensure transparency and fairness, securing tenants' deposits and ensuring they are administered correctly. They also offer a Dispute Resolution process to address concerns like the ones you have outlined in your review.

It seems you may not have been satisfied with the outcome of this process, which may not have favoured your position. We understand how frustrating this can be, but please be assured that these schemes are designed to ensure fair treatment for all parties involved.

We would also like to kindly confirm that Manchester Student Accommodation LTD is a free, no-fee direct portal connecting students and landlords. We are not involved in tenancy agreements, deposit handling, or property management. Instead, we provide a platform for landlords to manage these matters directly. Our primary purpose is to facilitate direct communication between tenants and landlords, offering a straightforward and cost-effective service.

If there is anything else we can assist with or clarify, please do not hesitate to get in touch. At Manchester Student Accommodation LTD, we are committed to providing a free, transparent, and supportive platform for both students and landlords.

In the hope to assist you further, we kindly refer you to the following...

Yes, landlords can claim more than the deposit amount in certain situations.
This can happen when a tenant's actions cause significant financial losses.
When can a landlord claim more than the deposit?

Damage
If the damage is more than the security deposit covers, the landlord can ask for extra money. The landlord will need to prove that:
The tenant caused the damage
The damage was more than normal wear and tear
The cost of fixing the damage is more than the security deposit

Breach of agreement
The landlord can charge for damages if the tenant breaches the tenancy or license agreement
What happens if a landlord overcharges?
If a landlord wants to use a section 21 notice to evict a tenant, they must repay any overcharged money

How can a tenant get their deposit back?
A tenant can apply to the ADR service. They will need to fill in a form and provide any evidence they have.

This could include:
Photos of the property's condition when they moved out
Copies of check-in and check-out inventories
Receipts for professional cleaning
Letters or emails about problems they reported to the landlord

Kind regards,
Manchester Student Accommodation LTD

Rated 5 out of 5 stars

Expensive but nice property

I've lived in a room in one of the houses through MSA and the house was really beautiful, new and nice furnishings in the lounge and renovated kitchen (even if my room was a bit outdated I made it feel like home). A lot of problems and issues were fixed quickly, and the company was responding very quickly at the end of my tenancy. I was the last person to move out, and the landlord was helpful and understanding, and replying to emails and enquiries about some of the things I didn't know if they were one of my housemates or their. It was expensive but a very nice property.

June 30, 2023
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Gabriele
Although Manchester Student Accommodation is not your Landlord, we thank you kindly for sharing your five-star experience via our free and direct website for Landlords & Students https://www.manchesterstudentaccommodation.co.uk/about.

Best Regards

MSA Team

Rated 5 out of 5 stars

An Incredible Landlord

Whilst I was studying in Manchester Mr Singh provided accommodation for me. As a young woman coming from Brighton, my family and I were concerned about my safety. Over that period of time, Mr Singh gave me a room in a mixed gender household and kept in touch in case I was in need. He was inclusive, culturally-sensitive and made me feel safe and respected as a woman.

November 30, 2021
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Janki
Thank you kindly for your much-appreciated review x
Best Regards
Mr Nirmal Singh on behalf of the Manchester Student Accommodation Team.

Rated 5 out of 5 stars

Kind Hearted Generous Man

Mr Singh is a generous hearted man. He knows what’s important in our short & precious lives. He is warm, kind and fair to all. You can be sure to receive a direct response from him always. So, even if the truth is discomforting, he will demonstrate courage and heart in saying what needs to be said. (even if that means he might sound like your father sometimes !!-). This makes Mr Singh a rare man in being willing to live by his principles and all the blessings and sufferings that come with that. Count your own blessings if he comes your way in your life…

November 28, 2022
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Alasdair
I am forever grateful for your most kind words.
We all in our daily existences subconsciously seek someone to who we can offer kindness and sincerity's to and it is I that am blessed to have had the opportunity to embrace such an open-hearted individual, such as yourself.
Safe & Best Regards
Nirmal Singh & the Manchester Student Accommodation Team.

Rated 5 out of 5 stars

The free advertising is a big help

Free Advertising Keeps my Rents Low!
I have been using this amazing FREE portal for letting my properties. It is easy to use and helps me keep down the cost of rent's down as I don't need to pay any agents fees at all. This makes a great saving to me and my tenants, especially now as all costs of living are going through the roof.
The team at Manchester Student Accommodation are very helpful and has always been there to assist me.
Thank you!

November 27, 2022
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Raza
Delighted to have been of assistance.
Best & Kind Regards
Mr Nirmal Singh &the Manchester Student Accommodation Team.

Rated 5 out of 5 stars

Amazing property portal

Amazing property portal, very user-friendly and free!
I particularly like being able to contact landlords directly on one directory, it saves time...
Thanks.

October 23, 2022
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Sarbjeet
Many Many Thanks!
Best & Kind Regards
Mr Nirmal Singh &the Manchester Student Accommodation Team.

Rated 5 out of 5 stars

Very helpful team at Manchester student…

Very helpful team at Manchester student accommodation. I tired lots of places to find the right accommodation and no doubt in my mind that Manchester student accommodation was the best place I had visited to search for the property for me. Very good communication skills keep me updated when the property will be ready and no pressure. Accommodation is a very high standard for sensible price I would not hesitate to recommend them.

September 7, 2022
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Henry
Thank you for your very kind review.
Best & Kind Regards
Mr Nirmal Singh &the Manchester Student Accommodation Team.

Rated 3 out of 5 stars

Whilst experience living there was fine…

Whilst experience living there was fine ,,,, moved out 7 July & no deposit returned, despite calling , emailing & promises of a return email .NOTHING!
Out of order !!!

September 2, 2022
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Hilary
Please note that Manchester Student Accommodation is not a Landlord but a portal for Students & Landlords to deal directly.
We do not seem to have any record of any communications with you and believe that your review is not associated with us.
Perhaps you could either remove this review or please confirm who your Landlord is.
Best & Kind Regards
The Manchester Student Accommodation Team.

Rated 5 out of 5 stars

Fantastic website

Fantastic website, easy and simple to use and it's Free))

September 2, 2022
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Shaz
Thank you kindly.
Best & Kind Regards
Mr Nirmal Singh &the Manchester Student Accommodation Team.

Rated 5 out of 5 stars

Great website

Great website, saved agency fees in finding accommodation highly recommend!

September 1, 2022
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Malaika
Many thanks for your much-appreciated comments!
Best & Kind Regards
The Manchester Student Accommodation Team.

Rated 5 out of 5 stars

Excellent Experience

Very nice, friendly and helpful agent. He has a lot of nice houses and he's trustworthy.

September 2, 2022
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Mustapha
We are most grateful for your kind words ))
Best & Kind Regards
The Manchester Student Accommodation Team.

Rated 5 out of 5 stars

excellent website 👍

November 27, 2021
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Shaun
Many Many Thanks 😊
Best & Kind Regards
The Manchester Student Accommodation Team.

Rated 5 out of 5 stars

I did used several houses and landlords…

I did used several houses and landlords but the one it came outstanding is MSA my last landlord, superb flat nice deco with all the latest equipment , and the service they provide excellent nothing is a problem at any time very understanding and helpful yes the very best AAAA++++

November 14, 2021
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Hi thank you most kindly for the much appreciated review :)

Rated 5 out of 5 stars

Fantastic Website

Fantastic Website! It is brilliant to be able to deal directly with students cutting out all the non-sense of middle men… Well done!

November 13, 2021
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Thank you most Kindly :)

Rated 5 out of 5 stars

Excellent property rental website

Excellent site, very user-friendly, first class customer support. Lots of features to maximise property exposure, all for free. Very well respected company. I would thoroughly recommend Manchester Student Accommodation to anyone wishing to rent their property.

November 9, 2021
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Many Thanks!)

Rated 1 out of 5 stars

You will lose money with this landlord!!

Despite the landlord's charming manner, expect to be extremely overcharged come the end of your tenancy. Me and my housemates actually had to go through arbitration just to get a small proportion of our money back. The landlord will charge you for everything he possibly can with little to no warning. A great shame as our house wasn't even in particularly good location for the rent we were paying.

October 20, 2021
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Simran

Manchester Student Accommodation is NOT your LANDLORD! - Housmart LTD is...

I am greatly disappointed to have received your review via the Manchester Student Accommodation LTD website, please find my replies as follows...

Accepting your OWN confirmation that: -
'Me and my housemates actually had to go through arbitration just to get a
'SMALL' proportion of our money back'

Would clearly indicate that in fact the arbitration (Tenancy Deposit Scheme) you refer to must have agreed with the Landlord?

I am sorry that you feel the arbitration agreeing with the Landlords charges still does not satisfy your frustrations and reassure you that the compliant tenancy agreement & additional documentation that you all signed, do clearly address issues of damage and liability for the tenants and the Landlord.

Unfortunately, if you damage/break it, then you must pay for it.

Rated 5 out of 5 stars

Great Experience, Very Professional…

Great Experience with a professional Landlord

I had a great experience with MSA, they are professionally ran and focussed on students. Very understanding and respectful of their tenants, they where never overbearing they left us to it. But also whenever we had a problem we just gave them a message and they were in touch right away. Got us a new fridge within 24 hours at the height of the lockdown, with no charge. Also there is great transparency when dealing with them, especially when it came to returning the deposit.
Nirmal also got in touch with us quite a bit over lockdown to make sure we were ok etc. I have lived in Manchester for 3 years as a student and this was my best experience with a landlord.

August 20, 2020
Unprompted review
Manchester Student Accommodation logo

Reply from Manchester Student Accommodation

Dear Kevin

Thank you most kindly, we are most delighted that you found your time with us to be of great satisfaction.

Safe & Kind Regards

Nirmal Singh & Team

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