MandiMart Reviews 

1,599
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping times and note that orders consistently arrive promptly across many different international destinations. Consumers are also very pleased with the exceptional quality of the products, which genuinely help families and children dealing with various daily health requirements. Some reviewers were not happy with delivery delays, unexpected additional taxes, and occasional missing packages that caused significant frustration. A few people mentioned waiting significantly longer than expected for their online purchases to arrive or experiencing unresolved shipping issues over several weeks. People also noted that dealing with unexpected customs fees and communication regarding order details can sometimes be challenging.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting that packages consistently arrive quickly and on... See more

Product

Reviewers highlight positive aspects of product quality, noting that the items are effective and helpful for... See more

Order

Users describe ambiguous interactions with order experiences, featuring mixed feedback. Many consumers praise... See more

Service

Customers had positive experiences with service, noting variety, efficiency, and timely arrivals. Reviewers... See more

Quality

Customers consistently note positive experiences with quality, highlighting professional service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used to purchase a medication for my son. Always delivered before due date. Never had an issue at all. If anything they need to slow down a bit as they showing up rest of retailers. Never has my deli... See more

Company replied

Rated 5 out of 5 stars

MandiMart are the only sellers of Living Supplements chelation products in Western Europe that I know of. I've been buying from them since 2022. Orders are always correct and shipped promptly. Takes a... See more

Company replied

Rated 5 out of 5 stars

Great products . Very hood help if need more explanations & dispatched well packaged . I’ve been with MandiMart for nearly 20 years for my autistic son vitamins etc & able to inspire some friends to... See more

Company replied

Rated 5 out of 5 stars

There was a problem with one order which was delivered differently than my choice and the products were late. After sending an email tu customer support, they checked and immediately send anoth... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Beauty Product Supplier
  3. Fitness and Nutrition Service
  4. Herbal Medicine Store
  5. Homeopathic Pharmacy
  6. Toiletries Store

About MandiMart

Written by the company

Your Company Logo



MandiMart, established by Mandy Rodwell in 2005, is a family-owned small/medium-sized enterprise.



It was born out of the necessity for Sam Rodwell to access biomedical treatment, including vitamins, supplements, and minerals, to alleviate symptoms associated with Autism Spectrum Disorder.

Recognising the challenges of lengthy international sourcing (exceeding 3 weeks) and cost inefficiencies, MandiMart serves as a distribution hub for these products, directly sourcing from the US to supply the UK and EU markets.

Operating from warehouses in the UK and the Netherlands, we offer competitive pricing, ensuring accessibility and affordability for our customers.


MandiMart UK MandiMart EU Contact UK Contact EU

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,599)

334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Asked for a refund

Asked for a refund, no reply whatsoever, products in the website are in "pre-order" non-sense, will share more once i get a refund, moving to EU customer rights act.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Rapid dispatch

Good communication. Rapid dispatch.

April 14, 2026
MandiMart logo

Reply from MandiMart

Hello Michael,

Thank you so much for your 5-star review!

We’re delighted to hear you were happy with our communication and rapid dispatch, that’s exactly what we aim for!

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars
MandiMart logo

Reply from MandiMart

Hello Sonia,

Thank you so much for your 5-star review!

We’re delighted to hear everything was perfect, that’s exactly the experience we aim to provide!

We truly appreciate your support and look forward to serving you again soon.

Kind regards,
Lois

Rated 5 out of 5 stars

On time and product in good condition

On time and product in good condition

April 13, 2026
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Reply from MandiMart

Hello Katerina,

Thank you so much for your 5-star review!

We’re delighted to hear your order arrived on time and in good condition. That’s exactly the standard we aim for with every order.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Quick shipment

Quick shipment. No problems.

April 9, 2026
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Reply from MandiMart

Hello Neal,

Thank you so much for your 5-star review!

We’re delighted to hear your order arrived quickly and that everything went smoothly, just how it should be.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Top customer service

The customer service is really efficient. What’s more, I received my order very quickly

April 4, 2026
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Reply from MandiMart

Hello Maria,

Thank you so much for your fantastic 5-star review!

We’re delighted to hear you found our customer service efficient and that your order arrived quickly, that’s exactly what we aim for.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars
MandiMart logo

Reply from MandiMart

Hello Nit,

Thank you so much for your 5-star review!

We’re really pleased to hear you’ve had a positive experience with this product. It’s always encouraging to hear feedback like this.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

1st class service

Always a great service. Delivery is so fast.
Can sometimes pick up a cheeky wee discount as well, which is gratefully appreciated.

April 3, 2026
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Reply from MandiMart

Hello Phyllis,

Thank you so much for your fantastic 5-star review!

We’re really pleased to hear you consistently have a great experience with us. It's also so fantastic to hear you’ve managed to grab a “cheeky wee discount” too, always a bonus! 😊

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Used to purchase a medication for my…

Used to purchase a medication for my son. Always delivered before due date. Never had an issue at all. If anything they need to slow down a bit as they showing up rest of retailers. Never has my delivery been late. Lost. Or anything.
Very highly recommended for purchasing. Especially if you require a fast. No BS service.

February 20, 2026
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Reply from MandiMart

Hello Mohammed,

Thank you so much for such an amazing review, reading this honestly put a giant smile on my face!

We’re so pleased to hear that you’ve had such a consistently reliable experience with us, especially when it comes to fast and dependable delivery. Comments like “never late, never lost” are exactly what we work hard to achieve every single day.

“Maybe we should slow down” is a new one for us and one of our greatest compliments to date :D

It really means a lot to know you trust us when it comes to supporting your son, we don’t take that responsibility lightly.

Thank you again for your support and recommendation, we truly appreciate it and look forward to serving you again!

Kind regards,
Lois

Rated 5 out of 5 stars

East or ordering good products

East or ordering good products

March 13, 2026
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Reply from MandiMart

Hello Franklin,

Thank you so much for your 5-star review!

We’re delighted to hear you found the ordering process easy and that you’re happy with the products.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Mandi is a very knowledgeable lady with…

Mandi is a very knowledgeable lady with a great range of products. I always make mandimart my first stop

March 25, 2026
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Reply from MandiMart

Hello Angela,

Thank you so much for your wonderful 5-star review!

We’re so pleased to hear that you value Mandi’s knowledge and our range of products, that truly means a lot. Being your first stop is something we’re really proud of!

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery

March 26, 2026
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Reply from MandiMart

Hello Alessandro,

Thank you so much for your 5-star review.

We’re delighted to hear you were happy with the speedy delivery, that’s exactly what we aim for!

We truly appreciate your support and look forward to serving you again soon.

Kind regards,
Lois

Rated 5 out of 5 stars

Lovely helpful service

Great products . Very hood help if need more explanations & dispatched well packaged . I’ve been with MandiMart for nearly 20 years for my autistic son vitamins etc & able to inspire some friends to try too . Thank you MandiMart . Warmest wishes
Fiona Regan

March 26, 2026
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Reply from MandiMart

Hello Fiona,

Thank you so much for your wonderful 5-star review and for your incredible support over the years!

Nearly 20 years with us truly means the world, we’re so grateful to have been part of your journey supporting your son. It’s also so kind of you to recommend us to others, that really means a lot to us!

Thank you again for your trust and loyalty, we're so lucky to have you as such a fantastic customer.

Warmest wishes,
Lois

Rated 5 out of 5 stars

Great Range, Great Staff

I was struggling to find a supplement for my son and happened across MandiMart, who sold similar items from producers in the USA. I contacted them to understand if they could source stock and received a quick reply from the CEO, who was so helpful and incredibly knowledgeable. I've made a few purchases since, and now class myself as a loyal customer.

March 23, 2026
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Reply from MandiMart

Hello James,

Thank you so much for such a wonderful and thoughtful review!

It means a lot to hear that we could support you when you were searching for the right product for your son, that’s exactly why we do what we do!

We're so grateful to have you as a loyal customer and we genuinely appreciate your trust and support.

We look forward to continuing to support you in the future!

Kind regards,
Lois

Rated 4 out of 5 stars

If only could arrive sooner..

If only could arrive sooner... in Romania i received the order in about 2-3 weeks.

March 24, 2026
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Reply from MandiMart

Hello Corina,

Thank you for your review!

We’re really pleased to hear your order reached you safely. We did just want to clarify that, based on our records, this particular order was placed on 24th March and delivered on 1st April, which is within the expected delivery timeframe.

That said, we completely understand that waiting for international deliveries can sometimes feel longer, and we always aim to get orders out as quickly as possible.

We truly appreciate your support and hope to serve you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars
MandiMart logo

Reply from MandiMart

Hello Audrey,

Thank you so much for your 5-star review!

We’re really pleased to hear you found our team helpful and accommodating, that’s exactly what we aim for!

We truly appreciate your support and look forward to serving you again soon.

Kind regards,
Lois

Rated 5 out of 5 stars

The experience was nice.

The experience was nice.
The products were exactly what I ordered.
The transport was very fast ( 1 week ) from UK to Romania.

March 25, 2026
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Reply from MandiMart

Hello Nik,

Thank you so much for your lovely 5-star review!

We’re so happy to hear you had a great experience with us and that your delivery to Romania was so quick!

We truly appreciate your support and look forward to serving you again soon.

Kind regards,
Lois

Rated 5 out of 5 stars
MandiMart logo

Reply from MandiMart

Hello Amrit,

Thank you so much for your 5-star review!

We’re delighted to hear you found the process easy and that your delivery was quick, that’s exactly what we aim for.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

everything was fine

March 22, 2026
MandiMart logo

Reply from MandiMart

Hello Valentin,

Thank you so much for your 5-star review!

We’re really pleased to hear that you had a good experience with us.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Arrives on time.

Arrives on time.. however, i thought high strength is different than normal folate but the bottle is same.

March 19, 2026
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Reply from MandiMart

Hello Imran,

Thank you so much for your 5-star review!

We’re really pleased to hear your order arrived on time. We understand the packaging can be a little confusing, the standard and high-dose versions do look very similar. The key difference is on the label, where it will specify either “High Dose Xylitol” or “High Dose Magnesium-enriched.”

If you’re ever unsure, feel free to reach out and we’ll be happy to double check it for you.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

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