ManFirth Electric Reviews 135

TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

The reason for the 3 stars was I was expecting keys and a voltage metre lights on it without having to pay over £100 to have new ones fitted when they only cost £14.99 to buy and also this has been... See more

Company replied

Rated 4 out of 5 stars

Thanks MFE, good price for a trails full face helmet with ventilation/removable chin guard/adjustable dial. Delivery took a while tbh but didn’t mind the wait as my broken jaw is still recovering! 😁

Rated 5 out of 5 stars

My son ordered the Kugoo G booster scooter from ManFirth and it arrived on time. We had a problem of the charger and on Boxing Day Will spent his time to guide us through how to rectify the problem. W... See more

Rated 4 out of 5 stars

If you live in outside of UK be prepared to pay the tax duties according to your country. Even tough ManFirth says the will prepaid all tax duties. Otherwise great support from this company. Fast... See more

Company details

  1. Bicycle Store

Written by the company

Yorkshire based, personal electric transport company with a showroom in Leeds. Entry level E scooters, commuter scooters & e bikes & high speed, off road e scooters available. Offering test drives, servicing, repairs & part exchange all with UK managed warranties.


Contact info

3.6

Average

TrustScore 3.5 out of 5

135 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very disappointing

Very disappointing - have reached out to this business on several occasions but not had any response.
Twice I’ve visited the premises only to find it is closed for ‘annual leave’ when the website says it’s open. I’ve left messages that have gone unanswered
& the answering message says nothing about the business being closed.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Broken Pure Scooter screen fixed whilst i waited!

Arranged to take my broken Pure escooter up on Wed 16th July due to the screen not staying on, the guys were brilliant, they did a diagnosis and they discovered it was actually a new screen which was needed. Took them an hour whilst i waited. I had explained that i was needing it for the weekend and had drove from Nottingham to Leeds. Would defo recommend and use them again.
thank you so much!!

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

When you come across great operational AND customer service

When I contacted them by phone, started to describe the issue with my Grandson's E Scooter ... within seconds the person completed what the issue was! Clearly, therefore, they'd experienced this issue so this gave me great confidence that they were what they said they were as opposed to a more general electronics repair business. I asked if I could bring it to their unit straight away, they were very pleased for me to do that. So within 30 minutes I was there, the issue was confirmed, I was given a solution and it's price and told it would take about 45 minutes. Despite them clearly being busy, they said they would do it whilst I waited; in the event, it was fixed and working in about 30 minutes. Their Unit is a little difficult to locate but when I rang, they told me if I had any difficulties, to just call them. As it turned out, I was actually about 500 metres away but they walked that distance so I could see him! Great customer-centric philosophy. In conclusion ... great operational capability combined with great customer service. I would absolutely recommend Man Firth without hesitation and I wish them well for the future.

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

I took my e-scooter in to be repaired…

I took my e-scooter in to be repaired with Manfirth after I had left it almost 3 weeks with another company, who had not sourced the problem/fault.

As a business owner myself it’s paramount to keep your customer updated by answering calls and texts. All of which Manfirth did.

E-scooter repaired in less than 2 days.

Very impressed.

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Bike and Service from…

Excellent Bike and Service from ManFirth Electric!

I recently purchased an electric bike from ManFirth Electric, and I'm thrilled with both the product and the service. The bike is top-quality, with great battery life and a smooth ride. The staff were incredibly helpful, guiding me through the features and helping me choose the perfect model. Their customer service was outstanding, making the entire buying process easy and enjoyable. Highly recommend ManFirth Electric for anyone in the market for an electric bike!

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service at Man Firth

Excellent service . I have used Man Firth quite a few times and I have always been really pleased . They are friendly , quick and efficient and I would definitely recommend them .

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Damaged in transit.

I had fitted the item, but it had damage from being stored. Contacted the company and they were extra helpful and sorry I had issues with the product. They handled the situation without any hassle of problem and made the whole issue not a problem at all. Customer service is A1.

May 4, 2023
Rated 3 out of 5 stars

Bad customer service

Hi to whom it may concern my name is Angel martinez .I recently placed an order for a nami blast I didn't know I was placing a pre order as I must have missed that information I could had ordered anywhere else but I chose you because of my previous interactions with the team at the leeds shop it was a great experience in the past.I currently own a kugo g booster who's been through he'll and back I was hoping I could get help on getting that fix with you guys and possibly get to borrow some old one you guys may have till I could get back on the road with my own none of the above was available called to talk to someone who totally messed the loyalty I had to you guys and threw it in the trash in a 3 minute phone call it is now 22/04/2023 and I still have no tracking or my order and I need the scooter for motility.

April 6, 2023
Rated 5 out of 5 stars

Took my E-bike in to be looked it as…

Took my E-bike in to be looked it as the motor has stopped working.
Was expecting them to push a hard upsell rather than bother with a repair but to my surprise, it was sorted the next day. At a very reasonable cost too! Good Lads (and good doggo too) :)

March 29, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID

The Owner ‘Will’ is very rude to customers and loves to tell people there batteries are broken when really not👍🏼

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

Happy customer

I received my escooter display and ended up not being
able buy the correct scooter.
They refunded me no problems ,very good service,
will be using them again hopefully many times.
Thank you

January 15, 2023
Rated 1 out of 5 stars

not answering emails.

not answering emails.
not delivering ordered scooter.
no communication at all.

December 6, 2022
ManFirth Electric logo

Reply from ManFirth Electric

Hi there Philip, we have responded to your emails regarding the emove cruiser. The item was and is out of stock/sold out and the refund has been processed via your method of payment- PAYPAL. There seems to be a delay in this and can only apologise on behalf of PAYPal.

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