Mann's Music Reviews 

1,507
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping times, noting that orders arrive securely packaged and in perfect condition. Consumers highlight the exceptional value, finding unbeatable prices across a wide range of musical instruments and accessories. People also appreciate the helpful staff and smooth communication throughout the entire purchasing process. However, some people mentioned experiencing occasional challenges with deliveries or receiving items that needed attention. A few reviewers noted instances involving minor product defects, missing components, or courier delays that required sorting out. Fortunately, support teams quickly resolved these concerns to ensure customer satisfaction.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, expressing great satisfaction with their musical... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting consistently fast and prompt shipping... See more

Service

Customers consistently note positive experiences with service, highlighting quick response times and helpful... See more

Price

Clients share positive opinions on price, noting that products are consistently offered at very competitive... See more

Quality

Customers had positive experiences with quality, noting that instruments arrive in immaculate condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased a new guitar from Mann's. I was contacted soon afterwards to confirm the delivery. Item was delivered via DHL, following a problem caused by the courier, Darcey was quick to resolv... See more

Rated 5 out of 5 stars

After doing quite a bit of research and reading a lot of reviews, I had more or less decided which model ukulele I wanted. I admit that I had never heard of Mann's Music, but a quick search showed tha... See more

Rated 5 out of 5 stars

Excellent customer service. I bought an acoustic guitar but then got really ill before I could unpack it and try it out. I recovered just a few days after the return date had expired. When I played th... See more

Rated 5 out of 5 stars

John Mann's products are know for their high quality. The reputation is correct. I feel that people should know how great their service is. Well, it's exceptional from every perspective. Great... See more


Company details

  1. Music Store

Information provided by various external sources

Over the last 160 years we have retailed virtually all musical products from Wireless Sets and Gramophones before the first world war for around 10 guineas, vertical and overstrung pianos for between 30 and 40 guineas in the twenties, Pathescope home cinema movie cameras in the fifties for £6:15:0. We now sell over 15,000 stock lines, from reeds and strings, to brass and woodwind, a huge stock of printed music, both electric and acoustic guitars and electronic and acoustic pianos. Indeed it could be said there are few music shops in the UK with such a large and diverse stock. We have been offering the best prices on the top products to the general public since 1854; we are a family run business that has been operating for 160 years. Unlike our competitors we do not offer a price promise, because we have done your homework for you. You can choose products from this online catalogue, knowing that you are getting the best possible price in the market place today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,507)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Mann’s Music offer a great service they have good products at really competitive prices. It was easy to find what I wanted on their website. Ordering was easy and delivery was really fast . My item was packaged with care really safely and arrived undamaged and in excellent condition.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a Yamaha CLP845…

I recently purchased a Yamaha CLP845 Digital Piano from Mann’s Music. When researching digital pianos, I found their sales team particularly knowledgable, helpful & friendly. My keyboard was very competitively priced & delivery was prompt & efficient. I would highly recommend Mann’s Music as well as my CLP845.

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Quality instruments, great service and great prices.

After doing quite a bit of research and reading a lot of reviews, I had more or less decided which model ukulele I wanted. I admit that I had never heard of Mann's Music, but a quick search showed that they had the item in stock at an extremely competitive price, and I was not disappointed. Easy to deal with and fast delivery, and I am absolutely delighted with the instrument. I really hope to deal with them again soon.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. The Guitar arrived double boxed super fast delivery and at a fantastic price. This is the second instrument I have purchased from Manns and the whole experience was perfect each time.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

My order arrived damaged by the…

My order arrived damaged by the courier, I contacted the customer service and nothing was to much trouble, they organised a collection and replacement. Kept me informed through out and tge new one arrived in perfect condition, wouldn’t hesitate in using mann music again

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer...

First time buyer...
Brilliant!
Very competitive and attentive service from start to finish...I will always aim, where possible, to use Mann's in the future.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Rathbone Navigator

The service from Mann's was excellent, I ordered and the guitar and arrived almost immediately. I got a Rathbone Navigator, it's the best guitar I have ever had. I recommend and I highly recommend Mann's, and Ed Sheeran if you are listening, you are good, and I am sure your guitars are nice but you could be better on a Rathbone Navigator from Mann's music.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

Found the guitar I was after at Manns at the lowest price on the web. Was kept well updated by Manns and also the courier. Guitar arrived a couple of days later as I missed the next day delivery deadline. Guitar was very well packed and in perfect condition.
A flawless transaction from beginning to end and I wouldn't hesitate recommending Manns to anyone.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

evh wolfgang guitar

Ordered a evh wolfgang guitar , saw the pictures and it just, stood out , always wanted one, just bit the bullet and ordered it. It arrived next day on time, in North England. Very smooth transaction, I love the guitar it looks and plays great, can't put it down.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

I needed to exchange my original…

I needed to exchange my original purchase and they couldn’t have been more helpful. Being a smaller business, I was able to speak with someone directly, which is a treat these days! Delivery was quick and service was great 👍

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful staff

Wonderful staff, friendly, knowledgeable, not pushy at all. I felt in great hands with them and have now bought several instruments from them, all of which have been packed and posted wonderfully and are pristine.
A really really great company.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

First time buying from Mann's Music

First time buying from Mann's Music. I bought a Rathbone showmaster guitar. I searched online, found it at Mann's and ordered. Very easy website to order from and guitar arrived well packed. It came via UPS with tracking. Excellent service all round. Just as quick and easy as any of the well known online retailers.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Manns is my go to music shop

Manns is my go to music shop, they have great quality instruments and accessories, and if it’s not in the shop they will order it, the staff a fantastic always welcoming and pleased to help, big shout out to Darcie who works so hard and always with a smile 👏👏👏👏

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a trombone

I recently purchased a trombone from Mann’s Music for my daughter, who’s just starting to learn the instrument, and I couldn’t be happier with the experience. The trombone was delivered by DPD very next day —impressively fast! The instrument itself is excellent, perfect for a beginner, and I snagged it at a very competitive price thanks to a great offer. Mann’s Music provided outstanding service, with clear and reassuring email communication throughout the process, making me feel confident and supported. Highly recommend them for their quality products and top-notch customer care!

July 10, 2025
Unprompted review

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