My first purchase from Mantel. They have a great selection online and I hope to visit the store in the future. Placed my order, chose my preferred delivery method, picked up the parcel all within 48h... See more
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See what reviewers are saying
They had what I needed, at a discount, that other shops didnt carry or had to order. They shipped it free. I ordered in the evening and it arrived the next morning. Ive never seen such incredibly fast... See more
We were bike packing and at the end of day one a spoke broke and ripped a hole in my wheel rim (bike 25yo with rim breaks). We arrived at Mantel Rotterdam just before closing on Easter Sunday. Despite... See more
I’ve placed ~15 orders over the last 1.5 years and everything has always been smooth. Delivery is usually next day, no issues, no questions. Visited the physical store once as well, friendly people a... See more
Company details
About Mantel
Written by the company
Mantel: Al sinds 1938 alles voor jouw fietsplezier!
Van het kiezen van je nieuwe fiets tot een cassette of fietsbroek. Bij Mantel vind je een ruim assortiment en persoonlijk advies voor onderweg.
De grootste fietsenwinkel van Nederland
Met onze Superstores, webshop en Servicepunten zijn we altijd dichtbij. Waar je ons ook bezoekt, de beste service krijg je altijd.
- Superstores in: Arnhem, Den Bosch, Rotterdam en Utrecht
- Webshop: mantel.com
- Servicepunten: Voor lokaal onderhoud
Onze belofte
We zetten graag net dat stapje extra om jou zo goed mogelijk te helpen. Gaat er toch iets mis? Dan lost onze klantenservice dat altijd voor je op.
Mantel Service
Written by the company
- Gratis bezorging vanaf €49
- Deskundige klantenservice
- 30 dagen recht van retourneren
Contact info
Simon Stevinweg 12, 6827 BT, Arnhem, Netherlands
- 026-4450945
- service@mantel.com
- www.mantel.com
4.6
Excellent
125K reviews
Asks customers to review
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Super fast service
Super fast service. I ordered later afternoon and it arrive early the next day.
January 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fast and effortless purchase
Fast and effortless purchase, but terrible transportation. Said 5 -7 labor days and here we are at 9 and still no delivery. DPD is not up to par...again.
January 13, 2026
Reply from Mantel
Gracias por tu reseña.
En los últimos días hemos tenido que lidiar con condiciones invernales extremas en los Países Bajos.
Me temo que el clima neerlandés ha causado retrasos considerables en los distintos transportistas.
Los transportistas aún no se atreven a decirnos cuándo se recuperará este retraso.
Mis disculpas por este retraso considerable y espero que puedas comprenderlo.
Atentamente,
Linda | Mantel
Excellent range of stock at good…
Excellent range of stock at good prices. Quick delivery. Oh and cute packaging 😀
January 6, 2026
Fast delivery, great experience
I purchased a lock for my new Gazelle e-bike at Mantel. And the same model of the lock is 30% more expensive at comparable shops. It's a great deal and fast delivered. The package arrived undamaged. Great online shopping experience!
January 6, 2026
Reliable every time!
I’ve placed ~15 orders over the last 1.5 years and everything has always been smooth. Delivery is usually next day, no issues, no questions. Visited the physical store once as well, friendly people and a good vibe. Easy recommendation!
January 5, 2026
Prima
First quality stuff and a fast shipping also few days before Christmas.
Excellent.
December 29, 2025
Prompt delivery from DPD and great…
Prompt delivery from DPD and great value from Mantel
December 22, 2025
Did not reply to email about problem…
Did not reply to email about problem with product.
November 10, 2025
Reply from Mantel
Hi BK,
Thanks for your review.
We're sorry that we haven't answered your e-mail yet.
After balck friday we received a lot of e-mails and we'll do our very best to answer them as soon as possible.
We've sent you a reply so we can see what we can do for you.
With kind regards,
Linda | Mantel
Thank u for fast shipping
December 17, 2025
Ordered on Monday and delivered on…
Ordered on Monday and delivered on Wednesday. Kept informed of progress of delivery. First class service.
December 16, 2025
Prompt delivery and good communication.
December 15, 2025
Great products at unbeatable prices.
Great products at unbeatable prices.
The delivery was fast and it all arrived well as expected. Thank you!
December 3, 2025
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