Banner for Manuka Doctor

Manuka Doctor Reviews 

4,829
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,709 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and delicious taste of the products, often noting their positive health benefits. People appreciate the competitive pricing, great value, and the smooth, efficient ordering and delivery process. However, some customers also noted difficulties with product packaging, citing issues like harsh plastic lids and seals that are hard to open. A few other people also felt that orders were sometimes delayed or not received, and some expressed concerns about product quality, including short shelf life or unexpected reactions.

What people talk about most

Product

Clients share positive opinions on product quality, with many consistently praising the taste and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Price

Customers consistently note positive experiences with price, often highlighting great value, competitive... See more

Order

Customers had positive experiences with order, finding the process easy and efficient, whether online or by... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I brought the 540MGO manuka honey on offer to see if it could help shift a sinus infection hoping that boosting my immune system by taking two teaspoons a day (one with breakfast and one before bed)w... See more

Company replied

Rated 5 out of 5 stars

It tastes great but I was rather sceptical even as I bought the product. However I decided to give this honey a go and to be honest I think it is helping with my silent reflux sore throat but not on... See more

Company replied

Rated 5 out of 5 stars

I have repeat orders of Manuka Doctor products and am highly satisfied with every product. From the ordering process to packaging and delivery it is a smooth process. The facial moisturisers that I... See more

Company replied

Rated 5 out of 5 stars

Always do by phone as easier for me. The assistant helped me and was friendly as usual. Reliable company. Easy to pay. Annoyingly you have stopped doing the large hand pump hand lotion but she sai... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Health Food Store
  3. Vitamin and Supplements Store

About Manuka Doctor

Written by the company

Manuka Doctor is New Zealand’s Number 1 independent Manuka honey brand sold in over 40 countries.

We’re Trusted for Wellness by Doctors, Health Professionals and over 100,000 verified reviewers.

When you choose Manuka Doctor you’ll get award-winning, proven natural products. Superior quality, and sourced directly from our bee-keepers in the clean, green mountains of New Zealand.

We’re famous for offering excellent value Manuka Honey. Great deals with five star customer service and fast delivery to your door.

All our Manuka honey is packed in New Zealand and tested multiple times by independent laboratories to ensure purity and strength. Every jar clearly displays its MGO or UMF rating for transparency and trust. Our honey is RAW, certified, and fully traceable from hive to home - offering you authenticity, integrity, and the highest possible standards, every time.

Proudly sold in some of Europe’s biggest health food retailers – Manuka Doctor is the best-selling Manuka Honey brand in over 1,000 branches of Holland & Barrett.

Our official New Zealand licences: UMF (1026), New Zealand Made (805337), Fernmark (100241).

In the UK we offer quick, reliable delivery with Royal Mail and DPD. Delivery is typically within 2-4 working days. A next working day delivery is also available.

Our UK office is based in Hinckley, Leicestershire. The customer service team are here to help and can be contacted on 01455 895959 or customerservices@manukadoctor.co.uk


Contact info

Promotion box for Manuka Doctor

Our guide to genuine Manuka Honey

What you need to know to avoid fake Manuka Honey.

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,829)

1,725 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good selection

good selection, good prices,good delivery, very good taste rer the honey.

June 23, 2026
Manuka Doctor logo

Reply from Manuka Doctor

We are so pleased to hear that you enjoyed our honey and found our selection and delivery to be good.

Rated 5 out of 5 stars

Prompt reliable service

Always a prompt delivery, keen prices and regular offers .Add to which a first class product with something to suit all tastes .

June 23, 2026
Manuka Doctor logo

Reply from Manuka Doctor

We're so happy to hear that you consistently receive prompt delivery and appreciate our keen prices and regular offers! It's wonderful to know you find our product first-class with something to suit all tastes.

Rated 5 out of 5 stars

My order was dealt with quickly and…

My order was dealt with quickly and efficiently and delivered as usual on time to enjoy the manuka products

June 19, 2026
Manuka Doctor logo

Reply from Manuka Doctor

We're so pleased to hear that your order was dealt with quickly and efficiently, and that it arrived on time for you to enjoy our Manuka products! Thank you for your positive feedback.

Rated 5 out of 5 stars

Manuka Dr is exceptional

The offers from Manuka Dr are worth their weight in gold, literally! The honey is absolutely delicious and worth every penny! I won’t go anywhere else!

April 21, 2026
Manuka Doctor logo

Reply from Manuka Doctor

We're so happy to hear how much you love our honey and that you find our offers to be so valuable! It's wonderful to know you won't go anywhere else.

Rated 5 out of 5 stars

Osmotic action of manuka honey..... I believe from research a high mgo…

Believed from research a high mgo manuka honey has great benefits. Recently a friend rubbed a little 840mgo manuka honey on an abcess , it burst within a couple of hours later I believe due to its osmotic action. The abcess needed to burst naturally to avoid possible sespsis. So believe in the power of manuka honey so i was able to avail of a good offer for 1000mgo

June 22, 2026
Manuka Doctor logo

Reply from Manuka Doctor

We're so glad to hear about your positive experience with our Manuka honey and its beneficial properties!

Rated 5 out of 5 stars

Great product!

Purchased the 640 MGO Manuka Honey 250g - Monofloral option and am very pleased as it is excellent quality. Arrived relatively promptly and well packaged.

June 19, 2026
Manuka Doctor logo

Reply from Manuka Doctor

Thank you! We hope you continue to enjoy!

Rated 5 out of 5 stars

Great prices and service

The price was cheaper going Direct than with Boots/Superdrug etc and the service was brilliant. Would definitely buy direct from them again

June 17, 2026
Manuka Doctor logo

Reply from Manuka Doctor

Thank you for your kind feedback! Welcome to Manuka Doctor!

Rated 5 out of 5 stars

Recommend ny my daughter so placed…

Recommend ny my daughter so placed order. Just ordered again .
Delicious.

June 19, 2026
Manuka Doctor logo

Reply from Manuka Doctor

We're so happy to hear your daughter recommended us and that you're enjoying our delicious offerings! We appreciate your continued support.

Rated 5 out of 5 stars

I love Manuka

I love Manuka. It‘s become part of my daily diet. It is a wonderful medicine for the body. The delivery was fast and efficient.

March 2, 2026
Manuka Doctor logo

Reply from Manuka Doctor

We hope you continue to enjoy and feel the benefits!

Rated 5 out of 5 stars

Brilliant honey.

Product came on time and again the honey 🍯 is unlike any shop "'off the shelf"' types. Manuka Doctor is so Addictive. Great product great service. 👍

June 30, 2026
Unprompted review
Manuka Doctor logo

Reply from Manuka Doctor

Thank you, we hope you continue to enjoy!

Rated 5 out of 5 stars

Fantastic honey nice and thick.

Purchased 540 ngo from manuka doctor fantastic honey nice and thick not runny like some .not the cheapest but would say it’s the best ,really helped with throat problems I had .

June 19, 2026
Manuka Doctor logo

Reply from Manuka Doctor

Glad to hear you feel the benefits from Manuka honey, we hope you continue to enjoy!

Rated 5 out of 5 stars

Good product and good value.

The products are as good as they advertised. Also, the postage changes are equal to uk mainland.

June 19, 2026
Manuka Doctor logo

Reply from Manuka Doctor

We're so glad to hear you're pleased with our products and the consistent postage charges. We appreciate your positive feedback!

Rated 5 out of 5 stars

Love the time I received

Love the time I received, all went well , items arrived in tact , communication all the way , end product pours well ( delicious) 😋

June 18, 2026
Manuka Doctor logo

Reply from Manuka Doctor

We are so happy to hear that everything went well with your order and that your items arrived safely!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look