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Manuka Doctor Reviews 

4,829
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,709 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and delicious taste of the products, often noting their positive health benefits. People appreciate the competitive pricing, great value, and the smooth, efficient ordering and delivery process. However, some customers also noted difficulties with product packaging, citing issues like harsh plastic lids and seals that are hard to open. A few other people also felt that orders were sometimes delayed or not received, and some expressed concerns about product quality, including short shelf life or unexpected reactions.

What people talk about most

Product

Clients share positive opinions on product quality, with many consistently praising the taste and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Price

Customers consistently note positive experiences with price, often highlighting great value, competitive... See more

Order

Customers had positive experiences with order, finding the process easy and efficient, whether online or by... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I brought the 540MGO manuka honey on offer to see if it could help shift a sinus infection hoping that boosting my immune system by taking two teaspoons a day (one with breakfast and one before bed)w... See more

Company replied

Rated 5 out of 5 stars

It tastes great but I was rather sceptical even as I bought the product. However I decided to give this honey a go and to be honest I think it is helping with my silent reflux sore throat but not on... See more

Company replied

Rated 5 out of 5 stars

I have repeat orders of Manuka Doctor products and am highly satisfied with every product. From the ordering process to packaging and delivery it is a smooth process. The facial moisturisers that I... See more

Company replied

Rated 5 out of 5 stars

Always do by phone as easier for me. The assistant helped me and was friendly as usual. Reliable company. Easy to pay. Annoyingly you have stopped doing the large hand pump hand lotion but she sai... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Health Food Store
  3. Vitamin and Supplements Store

About Manuka Doctor

Written by the company

Manuka Doctor is New Zealand’s Number 1 independent Manuka honey brand sold in over 40 countries.

We’re Trusted for Wellness by Doctors, Health Professionals and over 100,000 verified reviewers.

When you choose Manuka Doctor you’ll get award-winning, proven natural products. Superior quality, and sourced directly from our bee-keepers in the clean, green mountains of New Zealand.

We’re famous for offering excellent value Manuka Honey. Great deals with five star customer service and fast delivery to your door.

All our Manuka honey is packed in New Zealand and tested multiple times by independent laboratories to ensure purity and strength. Every jar clearly displays its MGO or UMF rating for transparency and trust. Our honey is RAW, certified, and fully traceable from hive to home - offering you authenticity, integrity, and the highest possible standards, every time.

Proudly sold in some of Europe’s biggest health food retailers – Manuka Doctor is the best-selling Manuka Honey brand in over 1,000 branches of Holland & Barrett.

Our official New Zealand licences: UMF (1026), New Zealand Made (805337), Fernmark (100241).

In the UK we offer quick, reliable delivery with Royal Mail and DPD. Delivery is typically within 2-4 working days. A next working day delivery is also available.

Our UK office is based in Hinckley, Leicestershire. The customer service team are here to help and can be contacted on 01455 895959 or customerservices@manukadoctor.co.uk


Contact info

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Our guide to genuine Manuka Honey

What you need to know to avoid fake Manuka Honey.

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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4.8

All reviews

(4,829)

1,725 reviews in the last 12 months

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Rated 1 out of 5 stars

The most bad company so about service

The most bad company

June 2, 2026
Manuka Doctor logo

Reply from Manuka Doctor

We can see your delivery failed as unfortunately the address you provided for the order was incorrect.
A refund for your order has already been issued.
Any problems please get in touch directly so we can assist.

Rated 5 out of 5 stars

I’ve only had prompt and reliable …

I’ve only had prompt and reliable service from Manuka doctor in the three years that I’ve been a customer.

June 10, 2026
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Reply from Manuka Doctor

We are so happy to hear you've consistently received prompt and reliable service from us! Thank you for your loyalty.

Rated 5 out of 5 stars

Manuka doctor

Saw an advert for this company with great reviews
Ordered some face cream, easy to order, didn’t take long to get delivered, haven’t start using it yet though but a good company

March 27, 2026
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Reply from Manuka Doctor

We are so happy to hear you had a great experience ordering from us! We hope you love the face cream when you start using it.

Rated 5 out of 5 stars

Excellent

So easy to use, great offers and fast delivery

June 11, 2026
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Reply from Manuka Doctor

We're glad our service met your expectations!

Rated 5 out of 5 stars

Using it for medicinal purposes

I brought the 540MGO manuka honey on offer to see if it could help shift a sinus infection hoping that boosting my immune system by taking two teaspoons a day (one with breakfast and one before bed)would help cure this.
I would say after 5 days it definitely helped as I now can breath alot better but have also been taking this along with olive leaf capsules . Great tasting honey with positive health benefits.

June 11, 2026
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Reply from Manuka Doctor

We're glad to hear you are feeling the benefits of Manuka honey, we hope you continue to enjoy!

Rated 5 out of 5 stars

Manuka 640 MGO

Deliverd as advertised. The taste is beautiful. It tastes of pure goodness. Very happy with my purchase from this Website.

June 8, 2026
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Reply from Manuka Doctor

We are so happy to hear you enjoyed the taste and are pleased with your purchase! Thank you for your kind words.

Rated 1 out of 5 stars

Tiny plastic pieces

We have been ordering manuka from this company for a while now but recently we saw some black plastic pieces fell out of the lid when we opened it... a few fell into honey we think as they were so fine... was not happy to see that!! Why would such a thing happen? Thinking of moving back to steens ...

Cannot follow instructions in the email. I am sorry ... I do not have the time to send you back the jar ... I have already sent you photographs... Customer service not impressive. Steen's has best customer service.

June 4, 2026
Unprompted review
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Reply from Manuka Doctor

We're sorry to hear there is an issue, each of our jars is fitted with a second inner seal, which provides an extra layer of protection for the honey and helps prevent leakage or contamination.
We're more than happy to assist your further if you can follow the steps provided via email.

Rated 5 out of 5 stars

Manuka products are very good as…

Manuka products are very good as always....I tried the toothpaste and foot balm this time and they work wonders.
Will be ordering again

June 9, 2026
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Reply from Manuka Doctor

Glad to hear you'll be returning! We hope you continue to enjoy

Rated 5 out of 5 stars

5 STAR RATING WELL DESERVED Since discovering Manuka honey Gaviscon…

Since discovering Manuka honey Gaviscon has become a thing of the past. Chronic acid reflux 99% gone. Friendly and efficient staff on telephone and excellent packaging merits a 5 star ⭐ ⭐ ⭐ ⭐ ⭐ rating.

June 9, 2026
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Reply from Manuka Doctor

Thank you so much for your kind review. We're happy you're feeling the benefits, and hope you continue to enjoy!

Rated 5 out of 5 stars

Great prices prompt delivery and…

Great prices prompt delivery and enjoyed the matcha thought it was going to be bitter but great taste

June 9, 2026
Manuka Doctor logo

Reply from Manuka Doctor

We're so glad you enjoyed our matcha and found our delivery prompt! Thank you for your kind words.

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