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Manuka Doctor Reviews 

4,829
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,709 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and delicious taste of the products, often noting their positive health benefits. People appreciate the competitive pricing, great value, and the smooth, efficient ordering and delivery process. However, some customers also noted difficulties with product packaging, citing issues like harsh plastic lids and seals that are hard to open. A few other people also felt that orders were sometimes delayed or not received, and some expressed concerns about product quality, including short shelf life or unexpected reactions.

What people talk about most

Product

Clients share positive opinions on product quality, with many consistently praising the taste and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent quality of the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Price

Customers consistently note positive experiences with price, often highlighting great value, competitive... See more

Order

Customers had positive experiences with order, finding the process easy and efficient, whether online or by... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I brought the 540MGO manuka honey on offer to see if it could help shift a sinus infection hoping that boosting my immune system by taking two teaspoons a day (one with breakfast and one before bed)w... See more

Company replied

Rated 5 out of 5 stars

It tastes great but I was rather sceptical even as I bought the product. However I decided to give this honey a go and to be honest I think it is helping with my silent reflux sore throat but not on... See more

Company replied

Rated 5 out of 5 stars

I have repeat orders of Manuka Doctor products and am highly satisfied with every product. From the ordering process to packaging and delivery it is a smooth process. The facial moisturisers that I... See more

Company replied

Rated 5 out of 5 stars

Always do by phone as easier for me. The assistant helped me and was friendly as usual. Reliable company. Easy to pay. Annoyingly you have stopped doing the large hand pump hand lotion but she sai... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Health Food Store
  3. Vitamin and Supplements Store

About Manuka Doctor

Written by the company

Manuka Doctor is New Zealand’s Number 1 independent Manuka honey brand sold in over 40 countries.

We’re Trusted for Wellness by Doctors, Health Professionals and over 100,000 verified reviewers.

When you choose Manuka Doctor you’ll get award-winning, proven natural products. Superior quality, and sourced directly from our bee-keepers in the clean, green mountains of New Zealand.

We’re famous for offering excellent value Manuka Honey. Great deals with five star customer service and fast delivery to your door.

All our Manuka honey is packed in New Zealand and tested multiple times by independent laboratories to ensure purity and strength. Every jar clearly displays its MGO or UMF rating for transparency and trust. Our honey is RAW, certified, and fully traceable from hive to home - offering you authenticity, integrity, and the highest possible standards, every time.

Proudly sold in some of Europe’s biggest health food retailers – Manuka Doctor is the best-selling Manuka Honey brand in over 1,000 branches of Holland & Barrett.

Our official New Zealand licences: UMF (1026), New Zealand Made (805337), Fernmark (100241).

In the UK we offer quick, reliable delivery with Royal Mail and DPD. Delivery is typically within 2-4 working days. A next working day delivery is also available.

Our UK office is based in Hinckley, Leicestershire. The customer service team are here to help and can be contacted on 01455 895959 or customerservices@manukadoctor.co.uk


Contact info

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4.8

Excellent

TrustScore 5 out of 5

5K reviews

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4.8

All reviews

(4,829)

1,725 reviews in the last 12 months

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Rated 5 out of 5 stars

The delivery was somewhat chaotic but…


The delivery was somewhat chaotic but the product met my expectations.

May 28, 2026
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Reply from Manuka Doctor

Sorry to hear your delivery was not smooth, if you need assistance please get in touch with customer services who will be happy to assist.
Glad to hear our product does meet your expectations, we hope you continue to enjoy!

Rated 5 out of 5 stars

Thank you for the honey It arrived…

Thank you for the honey It arrived safely in a secure box. I had a little difficulty getting into the container but that is possible due to my weak hands! The honey is as always delicious and I shall enjoy eating it.

June 1, 2026
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Reply from Manuka Doctor

We're so glad your honey arrived safely and that you're enjoying its delicious taste! We appreciate your feedback regarding the container.

Rated 1 out of 5 stars

I have notreceived the product

I have received the product. For some reason it was delivered to the wrong address I have not received my two jars of honey so until I receive them I will not be buying any more and I was a regular customer

May 29, 2026
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Reply from Manuka Doctor

Hello,

I am sorry to hear that you have experienced issues with your delivery.

Unfortunately, we have been unable to locate any previous correspondence from you regarding this matter. However, we have investigated the issue and it appears that the door number was omitted from the delivery address when the order was placed.

We have sent you an email with further details so that we can work with you to resolve this as quickly as possible.

Rated 1 out of 5 stars

The cooler from manuka honey is not good

The cooler from honey is not good
old honey in plastic bottles expired honey.

June 10, 2026
Unprompted review
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Reply from Manuka Doctor

Hello, I would like to assist further please can you email us customerservices@manukadoctor.co.uk

Rated 5 out of 5 stars

Shropshire Senior citizen

Have ordered from Manuka Doctor for a few years and have always found the prices good wonderful products and a very reliable service and delivery thus why I have given them 5 stars

May 29, 2026
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Reply from Manuka Doctor

We're so glad to hear you've consistently enjoyed our products and service over the years. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Efficient service

Good price efficient delivery shame I could only buy one

May 29, 2026
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Reply from Manuka Doctor

We're happy to hear you enjoyed our service. We appreciate your feedback.

Rated 5 out of 5 stars

Fast delivery

1st. Class all round service thanks.Consistency of 240 mgo honey is great and just how I like it. It tastes good too.

May 28, 2026
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Reply from Manuka Doctor

We're so pleased you enjoyed our 240 MGO honey and our service! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Manuka Doctor a reliable company.

Manuka Doctor never make errors in their order deliveries. Their products are gorgeous and they are a reliable company.

May 29, 2026
Manuka Doctor logo

Reply from Manuka Doctor

We're so glad to hear you love our products and delivery! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Quality products

Products are really good quality and to purchase in the sale was amazing.
One parcel arrived damaged but was quickly replaced so service is good too.

May 28, 2026
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Reply from Manuka Doctor

Thank you for your review! We are sorry an order arrived damaged and were happy to help resolve this for you :)

Rated 5 out of 5 stars

Great Honey

Great Honey, great service, all we need, thankyou Mary.

May 28, 2026
Manuka Doctor logo

Reply from Manuka Doctor

We are so happy you enjoyed our honey and service. Thank you for sharing!

Rated 3 out of 5 stars

Not the same anymore. Bring back H&B

The anti scratch serum is good but there could be better indications on usage. E.G. just did a lip filler and don’t know if that can help.

I was expecting the serum to be more gelly rather than a cream, so, disappointed with the texture.

May 28, 2026
Manuka Doctor logo

Reply from Manuka Doctor

Glad to hear you're enjoying our skin ease gel, if you need further advise on how to use you're welcome to contact customer services with any questions or refer to the products page on our website.
Thanks for sharing your thoughts on the texture of our serum, the Manuka honey contents will provide the slightly more creamier effect.

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