Maple Leaf Promotions Reviews 178

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

The process for ordering, approving artwork, and signing off on the order was cumbersome and poorly communicated. Our product's arrival was also delayed by months, which I might have overlooked were i... See more

Company replied

Rated 4 out of 5 stars

The products from Maple leaf were well recieved by the recipients of them. They arrived in a timely manner. There were lots of communication between the orderer and vendor. Proofs were visible... See more

Rated 5 out of 5 stars

Loved the variety of products available online. Process for submission to proof is painless. Customer service rocks!!! Received our first product within a short period of time. LOVE IT!!! Thank you to... See more

Rated 5 out of 5 stars

I bought aluminum water bottles for my son's travel baseball team. The color is PERFECT, the delivery was fast, customer service was amazing and I only had to order 18 (most places wanted a minimum of... See more

Company details

  1. Business to Business Service
  2. Promotional Item Store

Written by the company

Cheap Promotional Items and Wholesale Promotional Products to Promote Your Business. Buy Personalized Items at the Lowest Factory Direct Prices in USA & Canada.


Contact info

4.0

Great

TrustScore 4 out of 5

178 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Custom lunch box was a hit; Communication needs some work

We were ordering a gift to give all our clients at a large event we were hosting so there was a lot of pressure to find something that would impress our attendees and my bosses. We settled on a custom lunchbox. The initial contact didn't go very smooth (no response to order submitted on website, had to call and was told to email order info) but they were able to accommodate our deadline. Again the communication is a bit lacking. I didn't receive any shipping confirmation or tracking. In the end though the product arrived on time, looked even better than we imagined and our attendees were impressed. We had several comments on how unique and fun the lunch box was. Overall happy customers, just a few small things to improve.

March 19, 2018
Rated 2 out of 5 stars

I have request a couple of time to get …

I have request a couple of time to get my proof. After receiving one with just my logo I am still waiting to get one with my name and contact information. I have requested the proof a couple of times and I am still waiting.

February 4, 2018
Rated 5 out of 5 stars

Perfect experiance

The collaboration with the Maple Leaf Promotions team was easy, natural and they deliver the product as expected.All my observations were taken in consideration and the final product was what was expected.Most important , the delivery time was as promised.

December 20, 2017
Rated 3 out of 5 stars

My calendars were printed incorrectly

My calendars were printed incorrectly. The customer service handled it very quickly and professionally and agreed to reprint. I was disappointed that it took 2 weeks for the reprint. I would have expected the correction order to go straight to the front of the line.

December 4, 2017
Rated 5 out of 5 stars

Great Product & Service

I bought aluminum water bottles for my son's travel baseball team. The color is PERFECT, the delivery was fast, customer service was amazing and I only had to order 18 (most places wanted a minimum of 36; my kid's team has 14). THANK YOU Maple Leaf! I have bookmarked your site and will tell everyone about you when they comment on the awesome team bottles!

October 31, 2017
Rated 1 out of 5 stars

Car Air Fresheners

I ordered 3 scents, I received 2. I asked if it was possible to pay for all samples of the air freshener scents and was denied.

October 23, 2017
Rated 2 out of 5 stars

I ordered 100 thermo tumblers with a …

I ordered 100 thermo tumblers with a logo imprinted on each. My experience was good up until they arrived and I find out how tiny the logo is. Why anyone would print a logo that is half inch by half inch on a tumbler that has space for a logo 5 times the size is beyond me.... one look should tell any intelligent person this is not what I would want.

October 3, 2017

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