Maranello Web Fashion Reviews 33

TrustScore 4.5 out of 5

4.7

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Company details

  1. Clothing Store

Written by the company

Maranello Web Fashion, sinonimo di qualità Città culla della Ferrari, simbolo di passione e tecnologia, Maranello unisce tradizione e progresso, rispetto dei valori e innovazione. Emozione digitale, fin dalla nascita nel 2005 la scelta strategica di non aprire punti vendita fisici e di focalizzarsi esclusivamente sul commercio online permette di sviluppare un know-how specifico, adatto alle esigenze del pubblico abituato ad acquistare da remoto, che esige quindi una garanzia di qualità e una tutela in ogni fase di acquisto. Allo stesso tempo non viene trascurata l’importanza del rapporto umano, in Maranello Web Fashion convivono infatti due anime: digitale ed emozionale. Tecnologia, processi automatizzati e innovazione da una parte; un team di persone affiatate, cura della relazione personale, empatia e sincero accudimento dall’altra. Un viso amico oltre lo schermo.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 5 out of 5 stars

my opinion : Original Product good Price and Service

My experience with Maranellowebfashion.com it's good
I have buy the first time
a Jeans of Liu jo for me and one of Daniele Alessandrini for my friends
I have buy in genuary a belt of Burberry product perfect in box and with tags
and with a good discount ,
the second time I have buy a Sandals of Elisabetta Franchi
and I have choice the wrong size but maranello have change me the shoes
with a correct number in less of 1 week ....

i can tell that this is a serius company where I can buy without problem and with a
very good price

w ferrari ; - )

April 25, 2014
Unprompted review
Rated 1 out of 5 stars

No recomendations from me

I purchase three pairs of underpants to 110 € from this company, but realized immediately that it was a wrong model, and rushed to mail them just 5 minutes after the purchase was made​​, and asked them to cancel the order.
The day after I got the answer that this was not possible because the package was already sent, but that I could return it, though I would have had to pay for the delivery.
I accepted this, since it basically was my fault, even though I thought it was strange that they had sent the package in less, than the 5 minutes it took to write them.
Another day after I wrote back to them and showed them a link to the model I really wanted to buy.
Another day passed and they wrote back with the same link, and asked if it was them I wanted to start with - and I confirmed this.
The day after I get an email with shipping information, this tells me that the package is first sent 5 days later than the date they said that the package was already sent, which was the reason I could not change or cancel the order.
So they had IN MY OPINION not told me the truth about the shipping date.
Again I wrote to them to get an explanation for this, and wrote at the same time that I did not want to accept the package, and therefore would immediately cancel the delivery of DHL, which I promptly did.
The day after I get a new email from them, saying that they had sent the desired pair instead, and that I therefore had to pay the postage myself.
But they missinformed me about the shipping, and at no time informed the me that they had changed the order for the desired model.

I kept asking them why they, IN MY OPINION, had initially lied about the shipping, and why they had never informed, that they had sent the desired model instead.

They have moved the money back to my account now, but kept the shipping costs both ways - which means that, IN MY OPINION, I due to their missinformation, and their miserable communication, ended up paying for their poor ways and missinformation.

March 8, 2013
Unprompted review
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