Could have been better!
I purchased the bust of Diana as a Christmas gift for my Mother, they called and instead of speaking to me they spoke to her to let her know my order had been shipped, unbelievable! No surprises this Christmas, I sent them an email to say I wasn't happy about what they had done, no response forthcoming. The bust arrived and it is beautiful, however it states 38cm on the website, the one I received is 32cm, I also expected to receive the stand she is placed on as it didn't state the stand wasn't supplied, no stand arrived. I haven't bothered to email about the size discrepancy as I received no response regarding my last email. I had to laugh though when 5 days ago I received an email stating my item had been shipped, it has been sitting in my Mothers lounge since Christmas day! Not the best experience I have ever had and I think I will purchase from another supplier I know who delivers the items as stated and without giving the game away.