A TOTAL WASTE OF A TELEPHONE CALL.
A TOTAL WASTE OF A TELEPHONE CALL.
I Called Marchwoods for a Quote on a Gear boxOil & Fitler
Change, I sopke to the receptionist gave her my name & number, she said she would get something to call or text me with a price, I said ok 7 Days down the line & im still waiting fir a price, dot bother I’ll go somewhere else, this is not the first time I have had this with this company, 1 star because I can’t give nothing
Reply from Marchwoods (Motor Engineers) LTD
We're disappointed to read this review.
We take customer enquiries seriously and make every effort to respond to quotation requests promptly. We have no record of an outstanding quotation request matching the details you've provided, so we're unable to investigate the matter based on the information in your review.
This is also the second one-star review you've left for our business over the past few years. While we respect everyone's right to share their experience, we believe this demonstrates that we are simply not the right business to meet your expectations.
As a result, we feel it is in the best interests of both parties that you seek assistance elsewhere, and we will not be offering our services to you in the future.
We wish you all the best in finding a garage that better meets your requirements.
