Maria Fiorista Reviews 

129
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

They never delivered the birthday flower arrangement I ordered, and when I followed up with them, they said they will just refund the cost, but till now they never refunded, and it's over a year. I j... See more

Rated 1 out of 5 stars

Its fake and fraud! I tried to use their service for delivering same day delivery in Frankfurt, booked order paid but upon delivery they started saying money not received with some random excused... See more

Rated 1 out of 5 stars

How can this SCAM keep taking customers payments and not deliver the goods your ordered online and get away with it? Maria fiorista and FloraMamma are both connect and the same company. What actuall... See more

Rated 1 out of 5 stars

Used them before then ordered flowers for a funeral in Norway. Emails confirmation received, email flowers been delivered received but order WAS NOT fulfilled. Paid 78.00 Euros for a non-service. Rome... See more

Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market

Information provided by various external sources

Send same day flowers to Italy delivered by Italian local florists. Quality and freshness is


Contact info

1.3

Bad

TrustScore 1.5 out of 5

129 reviews

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1-star

No history of asking for reviews

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1.3

All reviews

(129)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Undelivered flower arrangement and Failure to refund

They never delivered the birthday flower arrangement I ordered, and when I followed up with them, they said they will just refund the cost, but till now they never refunded, and it's over a year. I just got tired following up because my complains fell in deaf ears. Very unprofessional service!!!

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

They charged 130 euros om marvh 6th

They charged 130 euros om marvh 6th, the flowers were never delivered, asked for a refund still waiting, DO NOT BUY FLOWERS HERE, still waiting for my money, thd flowers were a birthday present, you can not deliver after.

March 6, 2023
Unprompted review
Rated 1 out of 5 stars

Took the money and never delivered the…

Took the money and never delivered the flowers.

"We wanted to inform you that unfortunately, today, we couldn't perform the delivery of your order. We can proceed with the delivery starting next few days, if you agree with the postponement, otherwise we can proceed with the refund of the full amount spent.
Acknowledging our disservice, if you like we can offer you a refund of the delivery costs of this order, or if you prefer we can offer you a discount code for your future order. We deeply apologise for the inconvenience caused and await your reply to understand how to proceed."

Delivery never happened, customer service hotline numbers are both invalid

March 2, 2023
Unprompted review
Rated 1 out of 5 stars

Fake

Fake. No response and nothing was delivered.

Can’t believe how bad of an experience this has been

April 20, 2023
Unprompted review
Rated 1 out of 5 stars

DONT USE THEM

Same as other reviewers. Ordered flowers for a funeral on April 24/23 to be delivered 2 days later on April 26 and 1 week later flowers still not delivered. Paid and processed $120 euros. Sent emails and no response. Tried calling number, rings once and hangs up. DONT USE THEM!

May 1, 2023
Unprompted review
Rated 1 out of 5 stars

Same as others don’t use!!!

Same as others! No delivery a refund offered but to date not received. My bank is now investigating. Hopefully enough complaints my put them out of action!!

April 1, 2023
Unprompted review
Rated 1 out of 5 stars

I am both upset and hugely…

I am both upset and hugely disappointed. I have ordered several times in the past and had no issues. However, I ordered flowers on 5th April 2023 to be delivered on 8th April 2023 and to date they have still not been received. I have emailed at least 5 times and I have had no response. I will not be using them again.

April 5, 2023
Unprompted review
Rated 1 out of 5 stars

The most pathetic looking bouquet I…

The most pathetic looking bouquet I have ever seen, rather buy something at the petrol station you will get better value for your money and the flowers will be nicer. Such a huge disappointment.

March 27, 2023
Unprompted review
Rated 1 out of 5 stars

PLEASE DONT USE THESE SCAMMERS

Same as the others wish I had done my research. Flowers never turned up and still waiting for my refund after a month. After reading these reviews doubt I will get it. Amazing how these businesses can still be allowed to operate😡

March 1, 2023
Unprompted review
Rated 1 out of 5 stars

Do not order flowers from this so…

Do not order flowers from this so called florist.
I ordered flowers on 1st March, paid 122.37 euro. Flowers were not delivered and I was promised a refund on 4th March 2023. Still waiting for my refund after several emails.

March 1, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs, delivery 3 days late and the flowers didnt look anything like they did on the website and they was half dead.

March 17, 2023
Unprompted review
Rated 1 out of 5 stars

Could not be worse.

Awful!! Same experience as others who have reviewed this company poorly. I ordered flowers for a certain date and 3 days later the flowers have not been delivered. I have emails saying (i) they were too busy and (ii) the local delivery driver was "unavailable"...it's not just poor service it's breach of contract. Companies are not allowed to knowingly make promises they can't keep and judging by how often this seems to happen, they know when they accept the order it is very likely they won't be able to fulfill it as agreed. Poor show all round. The company needs to be closed and the owners and officers struck off/barred from being part of a private company for a while. Very very very bad behaviour.

March 21, 2023
Unprompted review
Rated 1 out of 5 stars

This company should be shut down!!

This company should be shut down!!
Nothing but a bad experience.
They are heartless people - they should not even be in this kind of business!!!
They don't even want to communicate with you anymore to resolve the issue of non delivery!
Absolutely AVOID!!!!!!!
(and yes I will tick the box that they can read my review!!)

February 23, 2023
Unprompted review
Rated 1 out of 5 stars

Please avoid maria fiorista flowers…

Please avoid maria fiorista flowers lads, A company that does not respect its customers, no phone answering, no nothing, I ordered flowers 3 days before, and after 3 days they wrote to me that they could not deliver it , it was for a birthday, after 3 days, so far no refund no nothing…
AVOID..

March 11, 2023
Unprompted review
Rated 1 out of 5 stars

Definitely don’t use this site

Definitely don’t use this site. Can’t believe I didn’t check it out more before using. Took my money, failed to deliver the flowers, I got one message to say they couldn’t deliver and would I like to choose another date. Flowers never arrived, calls never answered, refund never given. £70 lost. There site should be taken down.

February 21, 2023
Unprompted review

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