Marine Cruises Reviews 

118
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had a wonderful short break on the Shroppie. Debbie is well-equipped and perfect for 4 with the nicest bathroom we’ve ever encountered on a narrowboat! Where Marine Cruises excel particularly is i... See more

Rated 5 out of 5 stars

Marvellous holiday on the Shropshire Union and Llangollen Canal, picking up from Swanley Marina. Ian gave us a thorough briefing and took us through a lock to make sure we understood the drill. Plen... See more

Rated 5 out of 5 stars

Just returned from a 4 night holiday aboard Narrow boat ‘Debbie’. A brilliant experience starting off from Falkirk Wheel we headed off along the Union Canal. The scenery was beautiful with plenty to... See more

Company replied

Rated 5 out of 5 stars

From start to end Marine Cruises was a excellent company to book our two week canal trip with. From answering questions , giving recommendations, and the boat were top notch. Stewart is a gem and hel... See more

Company replied

Company details

  1. Cruise Travel Agency

Information provided by various external sources

Marine Cruises for a great canal holiday from three great bases.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(118)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous boat & service

Beautiful boat, spotlessly clean with everything you could need supplied including environmentally friendly toiletry and cleaning products. The whole team we met were extremely helpful and welcoming - nothing was too much bother. Highly recommend for an enjoyable stress free holiday.

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Can’t wait to return! 5*!!!

Wow! What a mini break! From start to finish this trip was perfect. All communication with Marine Cruises was quick and easy, the induction was informative and before we knew it we were off “cruising!”
The canal boats are finished to a high standard and we can’t wait to enjoy another trip with them soon!

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

The staff at marine are very…

The staff at marine are very professional and helpful particularly Hayley and Ian. They answered all my queries and explained everything very well and in a nice manner. The boat was clean and everything worked well my wife and l were very impressed and we will be hiring again from them and would recommend them all day long excellent service and an excellent holiday thank you.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Gold Medal 🥇 for Marine Cruises 👏

Gold Medal 🥇 for Marine Cruises and so well deserved. This was our 7th booking with Marine Cruises (would have been no. 8 but for the pandemic!). Thank you so much Hayley and all of the team for making every single one of our holidays with you so fantastic each and every time. Are we going to book for next year YOU BET WE ARE. We had to change our planned route because of problems Canal & River Trust were experiencing with some of the locks and bridges. The help we received from Marine Cruises was brilliant in sorting this out and as always nothing is too much trouble. Great people to deal with, great boats, great customer service from start to finish. Many thanks from Mike & Russ

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

Marine Cruises were an absolute…

Marine Cruises were an absolute delight. We recieved lots of information from them which made organising our trip so easy considering we were absolute beginners. The boat was excellent. Beautifully clean and very well stocked. The little extras were a lovely touch. Dave was our instructor and really put us at ease which enabled us to tackle the locks with confidence.
Big shout out to Hayley who answered all my questions with patience and even very kindly returned some items we left behind.
We enjoyed it so much, we have already booked again for next year.

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional holiday and boat

We are finally home from our trip on the beautiful Marine Cruises narrow boat ‘Kimberley’ in May.  We were delighted with everything to do with our canal holiday. The customer service from Hayley, David and the team before, during and after the trip; the beautiful boat, authentic, delightful, comfy and practical; the information provided for a smooth trip, from pubs to eat at, a map to follow our way and hints and tips. Such an exceptional holiday on the canals of England and Wales.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Conquering The Union Canal

Very well organised and The Kimberley was excellent. Only one small thing I would improve and that is the quality of the maps and information but this did not detract anything from our wonderful adventure. Thank You.

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much Marine Cruises

Thank you so much Marine Cruises,
We are very satisfied , They give us an option too excellent services , The Scenery was very Fantastic.
Absolutely 5 star this company.
I can highly recommend.!!!

June 2, 2024
Unprompted review
Rated 5 out of 5 stars

A fabulous short break on Kimberley

A fabulous short break on Kimberley. This must be our sixth or seventh narrowboat holiday and the very best yet. Staff were so helpful and friendly and welcoming. Special mention for Stuart who recommended places of local interest and nice places to stop. Kimberley, not even one of the newer boats, was spotless, perfectly equipped and beautifully furnished. Everything worked just as it should, reliable, easy to use, and we found it very hard to leave! The routes we took from Swanley Bridge Marina onto the Shropshire Union, Middlewich and Trent and Mersey then back down to Nantwich were pleasantly pastoral with very friendly canal folk. All were easy to navigate with helpful Canal Trust volunteers on Hurleston Locks and indeed just enough but not too many locks on these routes. We went during May half term and there were boats aplenty but not at all noisy or overcrowded. In sum, Swanley Bridge Marina was super, their location excellent and their boats perfect!

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Family relaxing Holiday

Have just come back after a weeks holiday based at Falkirk. Picked up boat very easily with no hassle. Handover team are first class and friendly. On the Saturday 25/05/24 when we arrived there was a celebration for the 22nd anniversary of the Falkirk Wheel. All car parks were full but staff offered to park our car when we left on canalboat and keep keys when we returned a week later. We were on Marine Cruises boat which was clean and tidy when we boarded. All Canal staff on Lock gates were quick efficient and very friendly. We are booked to return with Marine Cruises again 2025. 3 adults 1 15yr old and a chocolate labrador. Highly recommended

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great boat and short break on Llangollen canal

We hired Susanne from Swanley Marina and had a great few days cruising on the Llangollen canal. I've done many canal holidays and I think that Marine cruises' boat was particularly well fitted out and everything worked well. I'd definitely consider cruising with them in the future. Thanks Hayley and team.

May 4, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look