Delivered next day with tiny chocolate compliment even though ordered at midday. Nice cakes and my first option if I want to introduce friends to my culture or cannot order homemade cake.
Company replied
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See what reviewers are saying
Their chocolates and cakes taste amazing. Original is the best! Easy purchase and a small gift at the box. Delivery was quick.
Company replied
experienced a confusion with a delivery. Chose next day delivery for Friday, but received a cake on Monday. Was explained that the order was set up after 3pm and that's why it wasn't delivered next da... See more
Company replied
I would give the gluten free nuggets and honey cake a whole entire constellation of stars, they are the best desserts I have ever had! They taste like little drops of heaven, there is no better gl... See more
Company replied
Company details
Written by the company
We love to bake so you don't have to. British supplier of MARLENKA honey cakes. Wholesale. Retail. As the popularity and great reputation grew, MARLENKA established itself in Edinburgh. From there supplies delicious, all-natural products to fans all over the UK through MARLENKA Enterprises, which is The Official UK Sales Office and the direct trading subsidiary of its parent company, MARLENKA International. Our aim to consistently deliver a traditional, superior-quality MARLENKA® products. Our mission remains simple and transparent - we do what we say we are going to do when we say we are going to do it. We earn the right to hold others to a higher level of accountability by being accountable to ourselves, our customers and our business partners. MARLENKA Enterprises participated in Great Taste Awards, the world's largest and most trusted food and drink awards. Great Taste stars are highly respected seals of approval. Speaking of which, MARLENKA is amongst the producers celebrating as its Honey Cake with nuts is now able to proudly carry the little gold and black Great Taste logo.
Contact info
23A George Street, EH2 2PQ, Edinburgh, United Kingdom
- 0131 564 0694
- info@marlenka.co.uk
- www.marlenka.uk
4.5
Excellent
139 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from MARLENKA Enterprises
Dear Elizabeth,
many thanks for your wonderful review, it's been greatly appreciated!
We're so happy that you've a great experience with our service. Thanks again.
Best regards,
Christine
not 100% happy with a delivery
experienced a confusion with a delivery. Chose next day delivery for Friday, but received a cake on Monday. Was explained that the order was set up after 3pm and that's why it wasn't delivered next day, but when was setting up the order this information wasn't provided.
March 7, 2017
Unprompted review
Reply from MARLENKA Enterprises
Dear Natalja,
Thank you for taking the time to post a review. We appreciate customer feedback as it helps us to improve our service.
I am sorry to hear that UK Mail delivery was less than ample, this is very unusual. We’ve been in business 14 years, we serve thousands of customers a week, and we strive to create the best possible shopping experience for the community.
We are reviewing your order and will get in touch with you very soon.
Best regards,
Christine
Great product and great customer service
An amazing product
We love the Marlenka cake
Great value for money
And the service is always fantastic
Thank you!
March 6, 2017
Unprompted review
Reply from MARLENKA Enterprises
Dear Hili,
thank you very much indeed for your great review, it's been greatly appreciated!
We're so happy that you're enjoying our cake and services. Thanks again for your time.
Best regards,
Christine
Fast shipping, amazing prouct
I am very satisfied with the services and the quality of the product. Would recommend.
March 4, 2017
Unprompted review
Reply from MARLENKA Enterprises
Good morning,
many thanks for your lovely review, it's been greatly appreciated!
We're so happy that you're enjoying our product and the service.
Once again, thank you for your time.
Best regards,
Christine
fantastic service
I ordered some cakes with express delivery. 5 mins after placing my order I got a phone call asking if it was okay to deliver my order that same day. When my order arrived I even found they placed a few little chocolates in there as a present.
Fantastic service, was really impressed that it took 2.5 hours from placing my order to getting my delivery!
February 26, 2017
Unprompted review
Reply from MARLENKA Enterprises
Dear Timea,
many thanks for your fantastic review, it's been greatly appreciated!
We're so happy that you've enjoyed our cakes and the service. Thanks again.
Best regards,
Christine
Gorgeous Gluten free Honey nuggets
We discovered Gluten free Honey nuggets whilst on holiday in Croatia and were delighted to be able to purchase them in England. My daughter who is a Coeliac adores them as well as the rest of the family and the gluten free cake is equally as delicious. Very easy to order and very nicely packaged, arrived within a day or two. Service from Marlenka UK is excellent, would highly recommend.
February 16, 2017
Unprompted review
Reply from MARLENKA Enterprises
Dear Lucia,
thank you very much indeed for your great review, it's been greatly appreciated!
We're so happy that you and your family enjoying our cakes. Thanks again for your time.
Best regards, Christine
Marlenka's cakes are absolutely delicious. Must try!
I ordered two cakes for our staff party. The gentleman I contacted was very friendly, helped me to make the right choice as well as arranged a delivery of fresh cake for Sunday, at a time that was suitable for me. The cakes were very tasty, not too sweet, just perfect. All my work colleagues loved it. Very happy with the service. Highly recommended!
February 14, 2017
Unprompted review
Reply from MARLENKA Enterprises
Dear Aga,
many thanks for your wonderful review, it's been greatly appreciated!
We're so happy that you and your colleagues enjoyed our cakes and the service. Thanks again.
Best regards, Christine
Taste of Expensive Cake
Superb...whenever i have shared this cake, i have got people begging to me asking where can they get this expensive cake. This all time favourite and reserved for special occasions. Rare gem on table. Thanks Marlenka.
February 2, 2017
Unprompted review
Reply from MARLENKA Enterprises
Dear Mak,
many thanks for your fantastic review, it's been greatly appreciated!
We're so happy that you're enjoying our cakes and the service.
Once again, thank you for your time.
Best regards,
Christine
wonderful experience
Delicious products, good quality, fast delivery and complimentary's. They have gluten free products.
Thanks.
January 19, 2017
Unprompted review
Reply from MARLENKA Enterprises
Dear Sermin,
thank you very much indeed for your lovely review, it's been greatly appreciated!
We're so happy that you're enjoying our cakes and the service. Thanks again and all the best in New Year.
Best regards, Christine
Reply from MARLENKA Enterprises
Dear Renata,
Thank you for taking the time to post your lovely review. We appreciate customer feedback as it helps us to improve our service.
Thanks again and all the best in New Year!
Best regards, Christine
Expired
I bought the honey ball cake and they sent me the package the ones will expired in 2months
January 17, 2017
Unprompted review
Reply from MARLENKA Enterprises
Dear Ibrahim,
Thank you for taking the time to post a review. We appreciate customer feedback as it helps us to improve our service.
I am sorry to hear that our product was less than ample, this is very unusual. We’ve been in business 14 years, we serve thousands of customers a week, and we strive to create the best possible shopping experience for the community.
We are reviewing your order and will get in touch with you very soon.
Best regards, Christine
Reply from MARLENKA Enterprises
Dear Irina,
many thanks for your time to provide this great review.
We're so happy that you love Marlenka products.
Thanks again and all the best in New Year.
Kind regards,
Christine
Reply from MARLENKA Enterprises
Dear Olivia,
thank you very much indeed for a lovely review!
We're happy that you love our cakes.
Thanks again and all the best in New Year.
Kind regards,
Christine
Honey cake
The product is super good however delivery to central London was always a problem. Ordered twice and both times a delivery was late.
January 14, 2017
Unprompted review
Reply from MARLENKA Enterprises
Dear Gulnaz,
thank you for a great review! We're so happy that you keep enjoying our products.
As you may know the delivery has been done via third party company (UK Mail) which is has now become DHL, so hopefully the precision normally associated with German companies will brings more precise timekeeping for your future deliveries and they will be spot on.
Even though deliveries to central London are very specific, we are working very hard to improve all aspects of our services to deserve your trust!
Once again, thank you for your time.
Kind regards,
Christine
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