Marrocco's Italian Reviews 6

I have been a regular customer of Marrocco’s, often buying take-away pizza and ice cream. However, during a recent visit with my family (4 adults and 4 children), we were seated indoors due to bad weather and then unexpectedly asked to leave. First, we were told the table was reserved — but then the staff admitted it was not. We were instead told the children were “too noisy,” though they were simply playing quietly, as children aged 3–7 do.

We felt humiliated and singled out, especially since other families were allowed to stay. When I asked to speak to the manager or get the staff member’s name, I was refused both.

We left and were welcomed warmly at another local restaurant, where the children were offered crayons and treated kindly. This contrast made our experience at Marrocco’s even more disappointing.

I have contacted the restaurant for a formal response and expect a written apology, a review of staff conduct, and clarification of their policy on children and families.

Until then, I cannot recommend this place to other families.

I purchased a large box of ice cream worth £7.40 and sat inside, as 90% of the seats were empty. However, I was informed that ice cream was for takeaway only and was asked to leave. I found this quite rude, especially considering the abundance of available seats for potential customers. Eating ice cream can be messy at times, and I planned to wash my hands afterward to avoid sticky fingers.

I'm not suggesting their product is low quality; it's just average. The only reason people queue at this place is the lack of competing parlors nearby. They effectively have a monopoly on the Hove seafront. Due to their unethical treatment, I will not patronize them again.

I am washing my hands ✋️ in the salty sea water now.

Quite disappointing.
The quality of the ingredients leaves something to be desired.
I give it a third star because the plates are well filled.
The service is friendly but has nothing Italian about it.
The music is not very Italian either... too bad

What has happened to Marrocco’s? It breaks my heart to write a review to a place which used to be our family” to go to”restaurant for many, many years( pre Covid during Covid and after). There were ups and downs including their 1*food hygiene rating, but after improvements we have returned and used it regularly - up till today, what I have experienced today was a really bad food and service which was not much better. On top of that terrible experience my child came back home with an upset stomach …All I received was mumbled sorry and they added compulsory service charge to the bill… absolute joke..Sadly we will not return there and all I can say is to save your £ and avoid too!!! No wonder why the whole old staff is gone perhaps the owner has changed too I don’t know but it’s a shame watching your “used to be favourite “ place going downhill … Avoid

I had a meal at Marrocco's (on Hove Seafront). The staff looked miserable and didn’t smile.
After the main course I asked the waiter were the toilet was. Then when I went to go to the toilet, I saw it was up 4 really steep, narrow, winding and slippery steps. I went back and said to the 2 staff behind the counter that the toilet was inaccessible to me. They didn’t apologise or say anything. They didn’t make eye-contact and completely ignored me. The food isn’t much to write about either. Won’t be going back again.

A wonderful warm sunny day at Brighton/Hove seafront seemed to be topped off by a great seafood meal at Marrocco's, a very long-established restaurant in a brilliant seafront location.

The service was exceptional, and the atmosphere was busy, friendly and efficient. The prices were fair.

The food was very tasty and served with little delay, but my coke was flat, However, they quickly replaced it with one which was a bit better but still not perfect.

The ice-creams we had for dessert were nothing less than spectacular! Big helpings, fabulous creamy taste and loads of flavours - absolutely wonderful.

We all enjoyed the meal, the waiter was charming and we felt fine. I took my doggy-bag home as there was too much to eat for one sitting.

This may be my fault because I was very ill throughout the night. I can only imagine that re-heating seafood after a long drive home was not wise.

But I would still go back (and not get a doggy-bag) as long as they do something about their cola supplier. It was a pretty enjoyable experience for us all at Marrocco's, the food tasted great and we left happy.