Marshallgrimsbybmw Reviews 

If I could give them no stars I would , vile lying company, no after sales care, no management just lies after lies , vile start to finish , we will be heading to court with them shortly when the court case is over I will share all photos and correspondence on all social media networks and with the newspaper

I bought a brand new car from them , but encountered a warning light issue. Despite informing them, there was no response. The salesperson, Matthew, completely ignored me after the sale. Extremely unhappy with their lack of support and customer service. Would not recommend this dealer.

Worst customer service ever experienced by BMW both salesman not interested 5 hrs for a call back saying so busy, they should work for NHS that's busy, Will said would send paperwork nothing waste of a morning driving 60 miles don't get a bike from them, went interested in a £28000 sale

I would give no star if there was an option. Recently I bought a bmw and it was delivered to me at its worst condition. They misled the customer. I will never buy another from them.it is car that cost your lifetime savings and they simply bother.

I am posting this today as I have exhausted every avenue to resolve my complaint after purchasing this new X3 M40i on the 31st october. from day 1 the sat nav wasn't working and still says loading today, after spending many hours of phone calls to various departments I am still no further forward. I am now on a 8 week complaints procedure along with trading standards who say its going to be a long process also. meanwhile I am having to use a TOM TOM on a £60,000+ vehicle.
Tomorrow I am using the county court Online service to get this sorted.

Brought a car in the beginning of march and took my old car there for a part exchange and now got a letter stating I have a default on payment because they have not settled my outstanding fiance, now been advised to make a case to county court for the issues and concerns, this is a big amount and will make sure papers involved and bmw as there must be clause when marshall have an agreement on the franchise, three months later and still chasing this, if somebody calls me and gets this sorted I will consider taking the review down.

This is my second new car from this dealership. The first car was brand new, the dealership fitted a reverse camera, which was not a genuine BMW part, but charged as it was! After a year of electrical issues I decided enough is enough. Changed the car for another new car, Was quoted with service pack, which I accepted, a year down the line. I go for a service to be advised there is no service pack for the car. Dealership is not interested and won’t respond to emails or phone calls