Martin & Co Aldershot Reviews 

Exceptional customer service experience from the team. Whole process once I settled non what I want was smooth and fast.
Thanks Galiye for your support and information during the viewing and the follow up.

Myself and my wife contacted Martin and Co to help us get a renting apartment.

One of their agents called GALIYE was an exceptionally professional and provided a very warm welcome upon our arrival. She kindly guided us around the property and was consistently helpful throughout the viewing.

She also called an hour before the scheduled viewing to inform us of a roadblock in Farnborough, while keeping us well updated with important information and reminders. She was very considerate and supportive.
Very amazing Letting agency.

Me and my partner are first time renters, and the handling of our viewing was great.
Lauren was very helpful with getting things done quickly and giving us the information we needed going forward.

I am currently residing in India, and arranging a physical viewing of the property was not feasible for me. However, Lauren went above and beyond by organizing a virtual tour over a video call. She was extremely thorough and patiently showed me each and every corner of the property, answering all my questions in detail.

I truly appreciate her effort, professionalism to accommodate my situation. The entire experience was smooth and reassuring. Thank you, Lauren, for going through the extra hustle and providing such excellent service.

Lauren was very helpful from the start of our letting process and made the whole experience easy and enjoyable.

I couldn't be more impressed with the service I received from the very start. I was a bit worried as I had not moved house for over 30 years, but I had no need to worry at all. Emmanuel and Catlin kept me informed throughout the whole process. I can highly recomend Martin and co.

The process was smooth and seamless. Agent very helpful. Thank you Lauren for all the support.

Lauren Boniface our agent since day one of meeting her at Pembroke Mews was very accomodating and helpful. We told her what we needed and she went out of her way to assist. She was patient throughout the viewing and to be honest very clear and thorough.

We had a great experience. The team was professional, helpful, and always quick to respond. Everything was handled smoothly from start to finish, and they made the whole process easy and stress-free.

Lauren was very helpful all through the process and communicated with me every step of the way.

i have worked with a number of letting agents over the years. brilliant communication from Lauren Boniface and support throughout. doing her best for the tenant not just the landlord like most companys these days.

I purchased a property through Martin & Co last Monday. On the morning of completion, I was informed by the agent that there had been a leak. We were supposed to move into our first home that day, but instead we found ourselves with nowhere to go.

The condition of the property was shocking — it looked abandoned, with green moss on the carpets and clear signs of long-term water damage. This was not disclosed to us in advance.

When I tried to raise my concerns, the lettings representative was extremely rude, saying she had “already wasted 20 minutes” on me and that the conversation was over. Considering that we have spent several hundred thousand pounds on this property, this dismissive attitude was completely unacceptable.

To make matters worse, on several occasions we were told by Martin & Co that we were “ready to exchange” when we were not — creating unnecessary stress and confusion.

I cannot recommend Martin & Co based on my experience. They were unprofessional, misleading, and unwilling to provide basic customer service at a critical time.

We received exceptional service from Lauren and Shannon at the Aldershot branch.
They were professional, approachable, and attentive, providing excellent customer service throughout. We felt completely comfortable sharing all our concerns and queries, and they responded both efficiently and quickly. Their support made the whole experience smooth and reassuring.

Lauren and the team at Martin & Co Aldershot have been fantastic at walking us through the process of renting. Wonderful communication and patiently answering all our questions. Would recomend.

Lauren was amazing, she helped me sort out an apartment really quickly and easily- couldn't have been better :)

I had a fantastic experience with Martin & Co Aldershot, and in particular with Lauren. From the very beginning, she was professional, approachable, and incredibly helpful throughout the entire process. She kept me updated at every stage, answered all my questions promptly, and made what could have been a stressful experience feel smooth and straightforward.

The process was smooth and also Lauren Boniface is an amazing staff.

Excellent communication, extremely friendly and knowledgeable agents!

Lauren has been really helpful throughout the whole process

Lauren at Matin & Co was amazing to work with! She made the whole process easy and hassle-free, always quick to respond and super helpful. Thanks to her, everything went smoothly. Definitely recommend her and the team!